Demonstrates strong communication skills and empathy while conducting surveys and interviews with diverse populations. Proficient in managing schedules and utilizing digital tools to collect and record data accurately.

Highest-signal resume keywords

Experience Conducting InterviewsExperience Supporting Underserved PopulationsClear Communication SkillsHighly OrganizedComfortable Using Digital Tools

About the role

Key responsibilities & impact

Contact participants from a provided list to schedule and complete confidential surveys
Complete an average of 1 survey per day or 5 surveys per week
Conduct surveys by video, phone, or in person according to participant preference
Use company-provided technology and established project protocols
Accurately record participant responses while maintaining confidentiality
Communicate professionally and respectfully with participants
Demonstrate empathy and cultural sensitivity during participant interactions
Communicate with the research team regarding project questions or updates
Use the provided translation service when needed
Manage own schedule and complete assignments within established expectations
Collect data for a statewide project on the quality of life and satisfaction of individuals receiving state-supported services

Requirements

What you’ll need

Oregon resident for the most recent five (5) years
Experience conducting interviews, surveys, or research
Experience supporting older adults, people with disability, or other underserved populations through social services, community outreach, or related work
Clear communication and ability to build trust and rapport
Comfortable conducting interviews by video, phone, and in person
Highly organized and detail-oriented
Comfortable using tablets, mobile applications, and digital tools
Ability to work independently and manage time effectively
Reliable transportation and access to a personal vehicle for in-person interviews
Empathy, professionalism, clear communication, and attention to detail
COVID-19 and influenza vaccinations are encouraged but not required

Benefits

Comp & perks

Flexible, project-based work
Flexible schedule and autonomy
Company-provided tablet and software
Required training payments: $50 upon completion of pre-training modules; $300 upon completion of mandatory virtual training; $50 upon completion of required post-training assessments, for eligible contractors
Paid per completed survey: $80 per phone interview; $85 per video interview; $95+ per in-person interview, depending on travel distance
Use of provided translation service when needed
COVID-19 and influenza vaccinations are strongly encouraged but not required

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Conducting SurveysData CollectionInterview TechniquesMaintaining ConfidentialityUsing Translation Services

Soft Skills

EmpathyProfessionalismAttention to DetailBuilding Trust and RapportCultural Sensitivity

Tools & Technologies

TabletsMobile ApplicationsDigital Tools

Industry Keywords

Social ServicesCommunity OutreachResearchOlder Adults SupportDisability Services