Medical Assistant, Clinical Service Specialist
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Vivo Infusion®Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care activities, including rooming patients, managing patient charts, and assisting providers in clinical settings. Strong communication skills are essential for effective patient interaction and coordination with healthcare teams.
Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsElectronic RecordkeepingPatient Care Experience
About the role
Key responsibilities & impact- Perform patient care activities in accordance with standards of practice
- Room clinic patients in person or virtually and update patient charts
- Communicate pertinent patient data to providers and nurses
- Greet patients, assist with scheduling, manage phone calls, and process payments
- Oversee efficient turnover of exam rooms
- Assist providers in exam rooms as requested
- Collect, prepare, and submit ordered patient lab specimens
- Assist with prior authorizations and documentation
- Triage patient phone calls and messages
- Order and manage supplies
- Disinfect and stock exam rooms
- Obtain records for patient charts
- Report patient issues throughout the treatment day
- Follow company policies and CDC infection-control guidelines
- Handle and store hazardous materials properly
- Maintain confidentiality and adhere to HIPAA
- Communicate schedule changes and assist with patient rescheduling
- Manage incoming mail and deliveries
- Work independently on administrative functions and intake medical deliveries when no patients are scheduled
Requirements
What you’ll need- High school graduate or equivalent, required
- Medical Assistant Certification, preferred
- CPR/BLS, required prior to start date
- 1 year of experience working within a clinical environment, required
- 1 year in an administrative, patient-facing, or customer service role, required
- Phlebotomy and lab processing skills, preferred
- Ability to work independently as needed
- Outstanding communication and interpersonal skills
- Computer skills for electronic recordkeeping
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to work Tuesday–Saturday, 7:30am–4:00pm, across Alexandria and Fairfax
- Eligibility to work in the US
Benefits
Comp & perks- Company-wide Employee Ownership Program
- Medical, Dental, Vision
- HSA with Employer Contribution
- Touchcare - Insurance Concierge Service
- 401K with Match up to 4%
- Accrual 3+ weeks PTO
- PTO Rollover and PTO Donation Program
- Wellness Reimbursement Program - $360 Annually
- Employee Referral Bonus - Uncapped Bonus Potential
- Tuition Assistance Program & Professional Association Reimbursement
- Employee Assistance Program (Employer-provided)
- Short & long-term disability (Employer-provided)
- Life Insurance (Employer-provided)
- 5% annual performance-based bonus target
- Opportunities for growth and advancement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care ActivitiesLab Processing SkillsTriage SkillsScheduling ManagementSpecimen CollectionInfection Control GuidelinesHazardous Materials HandlingChart UpdatingExam Room DisinfectionPatient Issue Reporting
Soft Skills
Outstanding Communication SkillsInterpersonal SkillsAbility to Work Independently
Tools & Technologies
Electronic Health Records
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
Clinical EnvironmentPatient-Facing RoleHIPAA ComplianceCDC GuidelinesAdministrative Functions