Medical Assistant, Clinical Service Specialist
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Vivo Infusion®Posted 10/21/2026full-timePhiladelphia • Pennsylvania • United StatesJunior💰 $20 - $25 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care activities, including rooming patients, updating charts, and assisting providers. Strong communication skills are essential for effectively conveying patient data and managing scheduling and administrative tasks.
Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationPhlebotomy Skills1 Year Clinical Experience1 Year Customer Service Experience
About the role
Key responsibilities & impact- Perform patient care activities in accordance with standards of practice
- Room clinic patients in person or virtually and update patient charts
- Communicate pertinent patient data to providers and nurses
- Greet patients and provide scheduling, phone, and payment support
- Ensure efficient turnover of exam rooms
- Assist providers in exam rooms as requested
- Collect, prepare, and submit ordered patient lab specimens
- Assist with prior authorizations and documentation
- Triage and document patient phone calls and messages
- Order and manage supplies
- Disinfect and stock exam rooms
- Obtain records for patient charts
- Report patient issues and communicate effectively throughout the treatment day
- Follow company policies and CDC infection-control guidelines
- Handle and store hazardous materials properly
- Maintain confidentiality and adhere to HIPAA
- Communicate schedule changes and assist with patient rescheduling
- Manage incoming mail and deliveries
- Work independently on administrative functions and intake medical deliveries as needed
Requirements
What you’ll need- High school graduate or equivalent, required
- Medical Assistant Certification, preferred
- CPR/BLS, required prior to start date
- 1 year of experience working within a clinical environment, required
- 1 year in an administrative, patient-facing, or customer service role, required
- Phlebotomy and lab processing skills, preferred
- Self-motivated with the ability to work independently as needed
- Outstanding communication and interpersonal skills
- Computer skills for electronic recordkeeping
- Able to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to perform each essential duty satisfactorily
- Proof of eligibility to work in the US
Benefits
Comp & perks- Private Equity for the Greater Good - Company-wide Employee Ownership Program
- Medical, Dental, Vision
- HSA w/ Employer Contribution
- Touchcare - Insurance Concierge Service
- 401K with Match up to 4%
- PTO: Accrual 3+ weeks PTO
- Rollover and PTO Donation Program
- Wellness Reimbursement Program - $360 Annually
- Employee Referral Bonus - Uncapped Bonus Potential
- Tuition Assistance Program & Professional Association Reimbursement
- Employee Assistance Program (Employer-provided)
- Short & long-term disability (Employer-provided)
- Life Insurance (Employer-provided)
- Bonus Plan Target: 5% Annually (Based on performance)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care ActivitiesLab Processing SkillsElectronic RecordkeepingTriage SkillsDocumentation Skills
Soft Skills
Outstanding Communication SkillsInterpersonal SkillsSelf-MotivatedAbility to Work Independently
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
HIPAA ComplianceCDC Infection-Control GuidelinesPatient Chart ManagementExam Room DisinfectionHazardous Materials Handling