WBEZ-FM 91.5

Communications

• Lead external communications for Chicago Public Media's portfolio of trusted local media brands, including WBEZ, the Chicago Sun-Times, chicago.com, and Vocalo
• Develop and execute a comprehensive external communications strategy
• Partner with Marketing & Communications leadership to maintain a clear, compelling, and consistent external narrative
• Develop communications strategies for organizational initiatives, partnerships, fundraising campaigns, product launches, and strategic priorities
• Establish goals, KPIs, and reporting to measure communications effectiveness
• Serve as the primary point of contact for media inquiries
• Cultivate relationships with local, national, and industry reporters, editors, producers, and influencers
• Lead proactive media outreach and secure media opportunities for journalists, editors, and executives
• Write and distribute press releases, media advisories, statements, talking points, FAQs, and other communications materials
• Monitor media coverage and identify opportunities to amplify priorities and respond to emerging issues
• Develop executive speeches, talking points, opinion pieces, award nominations, and messaging
• Secure speaking engagements, interviews, conferences, awards, and other thought-leadership opportunities
• Prepare executives for media interviews and public appearances through message development and media coaching
• Advise senior leadership during sensitive organizational issues
• Liaise with the external crisis communications consultant
• Support communications planning and execution during high-profile or time-sensitive situations
• Consult on sensitive internal communications
• Partner with marketing, editorial, development, legal, human resources, and executive leadership
• Provide strategic communications counsel and represent communications in cross-functional planning

Director of Communications

General

• Identify, cultivate, solicit, and steward philanthropic support from individuals and families
• Manage a portfolio of approximately 125–150 major donors with capacity to make $5,000+ gifts
• Execute cultivation, solicitation, and stewardship activities for assigned donors
• Create personalized cultivation plans to retain and upgrade major donors
• Identify, research, and qualify prospective major donors
• Track plans and outreach in the Development database
• Provide timely follow-up and meeting debriefs
• Update and track solicitation data and review gift acknowledgments
• Achieve annual visit targets and fundraising goals
• Help shape and execute donor cultivation, engagement, and stewardship opportunities
• Build invitation lists and partner on donor events and holiday card mailings
• Assist with or participate in volunteer councils, meetings, and events, sometimes outside business hours
• Participate in strategy sessions and inform colleagues’ major gifts strategies
• Build knowledge of CPM and relationships across the organization through events, journalism, and professional learning

Philanthropy Officer

Product Analyst

• Lead analyses helping product, innovation, and business teams understand audience behavior, identify opportunities, and make data-informed decisions
• Map user journeys with data to demonstrate how audiences interact with products
• Translate product, innovation, and business questions into metrics, tracking plans, dashboards, and recommendations
• Own analytics tracking and measurement setup across websites, apps, audio products, and editorial analytics tools
• Validate tracking, monitor data quality, and resolve reporting or implementation issues
• Support product launches, migrations, workflow improvements, and experiments through measurement planning, data analysis, and QA
• Develop dashboards, reports, documentation, and automated workflows to help teams monitor performance
• Coordinate with internal stakeholders, vendors, and technology partners on analytics, tracking, and reporting needs
• Partner with Product, Innovation, and other teams across Chicago Public Media to support digital products, audience experiences, editorial initiatives, and business priorities

Journalist

• Co-manage News Desk operations Sunday-Thursday, including a Monday night shift
• Collaborate with the Managing Editor, News and the early shift Deputy Managing Editor, News
• Run afternoon news budget meetings in the Managing Editor’s absence
• Coordinate daily news editing for accuracy, tight writing, breaking news deadlines and best practices
• Collaborate with enterprise desk editors on deeper reporting, background and daily coverage priorities
• Oversee the daily story budget and identify top story lines for emphasis across all platforms
• Assign reporters, photographers, videographers and graphics team members to major stories
• Guide planned and evergreen coverage across various coverage areas
• Work with audio, audience and visual teams to maximize story reach, engagement and service
• Create stories and assets for Sun-Times wire clients across platforms
• Supervise assistant city editors and general assignment reporters, coaching and developing them
• Mentor and train reporters, including interns
• Oversee News Desk scheduling of reporters and editors
• Improve editorial excellence, workplace culture and impact
• Promote diversity, inclusion and equity

Deputy Managing Editor, News Desk

Growth Marketing

• Lead Chicago Public Media’s audience growth and member acquisition engine across all brands, platforms, and channels
• Expand potential member audiences, increase engagement and registration, and convert audiences into long-term financial supporters
• Oversee acquisition strategy across digital, audio, on-air, paid media, and emerging platforms
• Own acquisition revenue, conversion performance, CPA efficiency, and sustainable long-term growth
• Build scalable acquisition systems from audience discovery through first financial support
• Increase new member volume, registration, known-user growth, conversion rates, and lifetime value
• Develop acquisition strategies, CPA/LTV frameworks, forecasts, and channel contribution models
• Lead testing, optimization, reporting, and experimentation across channels, products, and audience segments
• Lead acquisition strategy for emerging products and platforms, including a new product launching in FY27
• Oversee landing page, donation flow, registration, and onboarding conversion optimization
• Define channel strategy, KPI governance, attribution standards, dashboards, and reporting
• Develop audience targeting, offer positioning, and conversion messaging frameworks
• Partner with Product, Marketing, Insights, Editorial, Development, Membership, and Lifecycle teams
• Manage and mentor Growth & Acquisition team members
• Oversee vendor and agency relationships
• Support acquisition planning, budgeting, and resource prioritization

Director of Growth – Acquisition

Engineer

• Operate the broadcast console
• Obtain, edit, and upload acquired programming into CPM’s digital audio library system
• Execute programming logs for live, prerecorded, and automated programming
• Monitor transmitter equipment to ensure operation within FCC guidelines
• Assist with audio operations and troubleshooting in CPM’s studio complex and remote broadcast and event sites
• Record and edit audio
• Produce and mix content using audio equipment and digital editing software
• Compile and edit production material, including post-production and sound design
• Engineer live radio programming and/or support the day-to-day technical direction of a radio station
• Perform additional duties as assigned

Master Control Engineer

Director

• Lead Chicago Public Media’s enterprise lifecycle strategy across brands, platforms, and audience touchpoints
• Design systems, frameworks, and strategies that strengthen retention, loyalty, participation, and long-term supporter value
• Establish lifecycle architecture, audience segmentation, performance goals, and optimization priorities
• Guide onboarding, engagement, renewal, sustainer conversion, upgrades, reactivation, advocacy, and long-term relationship development
• Design and improve scalable lifecycle systems and identify opportunities to reduce churn and expand supporter lifetime value
• Establish lifecycle KPIs, dashboards, performance reporting, and experimentation roadmaps
• Develop retention, churn, and lifetime value models
• Translate behavioral, transactional, and engagement data into audience strategies and recommendations
• Define engagement, loyalty, retention, revenue, and lifecycle messaging strategies
• Lead cross-functional lifecycle strategy across Product, Marketing, Insights, Editorial, Development, Revenue Operations, and technology teams
• Manage and develop specialized Lifecycle & Retention team members
• Build team capabilities and identify capability, resource, technology, and process gaps