Controller

• Serve as an integral resource for the Project Management Department across all phases of project execution
• Ensure project administrative compliance with established methodologies and internal standards
• Assist with order handover processes, supporting initial setup and ongoing administrative tasks
• Support Project Managers with SAP and IPEX functionalities, including reporting, scheduling, and financial document management
• Address discrepancies in the order entry process and resolve SAP- and IPEX-related technical issues as needed
• Perform regular financial reviews, including forecasts and variance analyses
• Create, manage, and update project invoicing structures during the order entry process and throughout order execution
• Perform accurate final invoicing, ensuring payment processing aligns with project financial milestones and company standards
• Monitor progress billings, ensuring Project Managers release billings on schedule
• Safeguard the company's commercial and contractual interests in all financial dealings
• Coordinate with cross-functional teams to ensure timely delivery and financial reporting
• Act as a liaison between Project Management and Accounting
• Provide regular updates to leadership, including revenue recognition reports and sales forecasting reports, highlighting financial risks and opportunities

Project Controller

Application Engineer

• Manage and be accountable for the WEG HVS negotiation process from RFQ inception through negotiation closeout
• Communicate effectively with Field Sales, customers, and factories
• Demonstrate understanding of applications, OEMs, and customer visits
• Develop industry experience through periodicals, internet research, conferences, and site visits
• Review requests for quotations, including specifications, emails, and phone calls
• Lead and own quotations/opportunities by requesting feedback from Sales or customers
• Identify project and customer details needed to determine quotation strategy
• Compile accurate quotations for WEG offerings
• Follow minimum pricing guidelines established by management
• Identify opportunities requiring alternate pricing and bring them to management
• Receive and review purchase orders as needed
• Generate order-entry materials
• Organize quotation and order documentation electronically and in hard copy when needed
• Provide technical or commercial assistance to the Project Coordinator/Manager

Application Engineer – HVS

Field Engineer

• Provide technical support via phone, email, and remote connection for WEG LV Drives, Soft Starters, PLCs, HMIs, and basic MV/DC/System Drive applications
• Troubleshoot and resolve moderately complex electrical, control, programming, and communication issues
• Perform structured remote diagnostics to identify root causes and recommend corrective actions
• Evaluate support cases to determine when on-site intervention is required and coordinate escalation to Field Service or Senior Support Engineers
• Support Field Service Engineers with technical guidance, wiring diagrams, parameter recommendations, and troubleshooting assistance before and during site visits
• Document customer interactions, troubleshooting activities, and resolutions within technical support systems
• Assist with product evaluations, testing activities, warranty validation, and technical issue investigations
• Identify product non-conformities and collaborate with Engineering and Quality teams to support corrective actions
• Provide field feedback to Product Management and Engineering teams to support continuous product improvement
• Develop and maintain technical documentation, troubleshooting guides, and knowledge-base resources
• Assist with customer training activities and support onboarding of new technical support team members
• Participate in after-hours support rotation as required
• Support customers with repair recommendations, return authorizations, and parts identification
• Maintain current knowledge of WEG products, applications, and emerging technologies
• Deliver a high level of customer service while managing escalated customer situations professionally

Service Engineering Specialist II – Low Voltage Motors

• Provide technical support to customers and end users via phone and email
• Troubleshoot product and application issues and recommend appropriate solutions
• Receive, review, and process warranty claims
• Analyze warranty claim information and request additional details when required
• Communicate technical and quality-related issues with Engineering, Quality, Sales, and Operations
• Serve as a technical resource for internal and external customers
• Issue warranty credits and coordinate claim resolution with customers and service providers
• Prepare return authorizations (RGAs) and factory bill-back documentation
• Track product failures and warranty trends to support quality improvement initiatives
• Develop warranty and service-related reports for management
• Recommend replacement parts and repair options
• Coordinate third-party service support
• Maintain warranty repair logs and accurate customer records
• Collaborate with team members to share technical knowledge and support departmental objectives
• Perform other duties and special projects as assigned

Project Controller

Application Engineer – HVS

Service Engineering Specialist II – Low Voltage Motors

Service Engineer I – Motors