Demonstrates expertise in customer relationship management, financial product recommendations, and compliance with regulatory requirements. Proven ability to acquire and deepen customer relationships while managing a defined book of business.

Highest-signal resume keywords

Customer Relationship ManagementFINRA Series 6 LicenseFINRA Series 63 LicenseSAFE RegistrationFinancial Product Recommendations

About the role

Key responsibilities & impact

Acquire new affluent consumer and business customers through strategic outreach, referrals, and appointments
Deepen existing customer relationships across deposits, lending, and investments
Conduct discovery-driven conversations and provide tailored banking and credit strategies
Serve as the primary financial partner by delivering comprehensive, multi-product guidance and ongoing reviews
Coordinate warm introductions with Wealth, Home Lending, and Business Banking partners
Convert qualified opportunities into closed outcomes
Educate customers on self-service and mobile banking options
Advise branch colleagues on relationship development and complex client needs
Maintain accurate documentation, exercise sound judgment, escalate issues, and follow policies and regulations
Manage and grow a defined book of business
Transition from the temporary Senior Branch Premier Banker LP role to the SAFE role after licensing and SAFE registration requirements are completed

Requirements

What you’ll need

4+ years of customer service experience, or equivalent demonstrated through work experience, training, military experience, or education
3+ years of experience building and maintaining effective relationships with customers and partners
3+ years of experience recommending products and services
Ability to work a schedule that will include most Saturdays
FINRA Series 6 and Series 63 (or FINRA-recognized equivalents), active or completed within a designated timeframe
Securities Industry Essentials (SIE) exam required for FINRA qualifications earned after September 30, 2018
State Insurance license(s), active or completed within a designated timeframe
FINRA Series 65 (or equivalent) required within a specified period for certain states
SAFE registration required at the time of employment
Loan Originators must meet LO/CFPB requirements
Required FINRA licenses must be obtained and maintained for continued employment
Enhanced financial fitness and criminal background standards
Credit report may be reviewed
Not eligible for Visa sponsorship
Desired: experience recommending financial products and translating customer goals into actionable recommendations
Desired: experience sourcing, acquiring, and deepening customer relationships
Desired: experience managing a book of business and documenting planning conversations
Desired: experience coaching or supporting peers
Desired: financial services industry experience
Desired: 3+ years of experience in a licensed financial services position
Desired: successful completion of FINRA Series 6 and 63 exams sufficient to qualify for immediate FINRA registration

Benefits

Comp & perks

Robust benefits
Competitive compensation
Work-life balance and well-being programs
Industry-leading training
Ongoing coaching
Digital tools and professional development support
Career growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Service ExperienceProduct RecommendationsDocumenting Planning ConversationsBuilding Effective RelationshipsFinancial Strategies

Soft Skills

JudgmentCommunicationCoachingCollaboration

Tools & Technologies

Mobile Banking OptionsSelf-Service Banking

Certifications & Qualifications

FINRA Series 65 LicenseState Insurance LicenseSecurities Industry Essentials (SIE)

Industry Keywords

Financial ServicesWealth ManagementLendingDepositsInvestments