Account Manager

• Develop and maintain long-term engagements with pet clinics, veterinarians, pet owners, and other stakeholders
• Drive company product scientific knowledge at pet clinics and among pet owners
• Identify account stakeholders and understand their perspectives on the company and competitors
• Identify short- and long-term business opportunities
• Develop account plans addressing account needs, perspectives, competitive challenges, and business challenges
• Leverage cross-functional internal resources to maximize potential
• Drive relevant omnichannel communication to increase customer contacts
• Define account metrics, create tracking plans, and regularly update performance
• Maintain professional and technical knowledge through professional publications, networks, and internal product and industry expertise
• Maintain expertise in the evolving product portfolio, services, pricing, competition, market, and industry trends

Key Account Manager

• Manage and grow the ecommerce business of one or multiple brands across ecommerce platforms in Malaysia
• Serve as the brand’s main point of contact and trusted advisor
• Create ecommerce strategies and annual plans for assigned brands
• Negotiate with brand and platform stakeholders to maximize consumer propositions and brand exposure
• Drive account NMV and revenue growth
• Build strong relationships with brand and platform counterparts
• Deliver recommendations on strategy, promotions, and marketplace growth levers
• Develop annual growth plans, activation calendars, and campaign proposals
• Manage cross-functional teams including Content, Store Management, Operations, and Chat
• Ensure brand and store KPIs are met
• Support promotion-plan execution and campaign coordination
• Manage product listings and pricing submissions
• Assist with team workflow to ensure submissions and tasks are completed promptly
• Work with business development to identify additional services for brands

Junior Key Account Manager

• Sell directly to consumers or business purchasers, or indirectly through various sales channels
• Conduct face-to-face and remote sales with new and existing customers
• Assist in evaluating customer needs and suggest appropriate products, services, and solutions
• Maintain good relationships with existing customers and expand business scope
• Find new opportunities within existing customers
• Identify potential customers and handle existing customer relationships
• Conduct market research, pricing, sales, and merchandising activities
• Monitor customer and competitor activity and industry trends
• Protect, grow, and diversify relationships with targeted customers
• Disseminate favorable information about the organization and its products and services
• Independently solve moderately complex issues with minimal supervision
• Escalate more complex issues to appropriate staff
• Perform other duties as assigned

• Build and work a pipeline of prospective resellers, agencies, system integrators, consultants, ISVs, technology partners, and referral/affiliate partners across Southeast Asia
• Source leads through outbound activity, ecosystem events, Meta and adjacent communities, and existing-partner referrals
• Manage the full partner recruitment cycle from qualification and business-case discussions through commercial terms and signature
• Own partner onboarding, certification, Wati and Astra training, and first-deal activation
• Create localized pitch materials, demo support, pricing guidance, and objection handling
• Run joint business plans and regular QBRs with top partners
• Deliver quarterly net-new revenue quota through partner activation, pipeline generation, and partner-sourced revenue
• Co-sell with partners on larger opportunities and support deal closure
• Grow existing accounts through expansion, upsell, and increased conversation volume
• Manage churn and contraction within the partner base
• Plan and run partner co-marketing activities including webinars, events, campaigns, and joint content
• Provide market feedback on competitors, pricing, feature gaps, and Indonesian and Malaysian business needs
• Maintain accurate partner and pipeline data in HubSpot or other CRM systems and forecast weekly
• Collaborate with Sales, Customer Success, Marketing, and Product to ensure successful partner-led deals

Partner Manager

• Develop and generate revenue focused on mining dewatering, tailings, and other associated opportunities in the region
• Convert and establish repeat orders through key mining contractors and owners
• Develop accurate forecasts and opportunity mapping of the whole region
• Maximise opportunities through effective planning, scheduling, and territory coverage management
• Identify and perform the work required to achieve intended results
• Assist in training specifier, distributor, and contractor staff through promotional meetings
• Investigate, evaluate, and resolve complaints
• Keep management advised on market conditions, competitive situations, product needs, policy matters, unusual situations, and pricing
• Update internal Victaulic CRM software daily
• Prepare and submit a weekly territory report
• Lead and support Victaulic's growth opportunity in the Kalimantan mining region, focused on coal and bauxite opportunities and projects
• Have the position reviewed periodically against agreed KPIs and business objectives

Territory Manager

• Conduct business reviews, analyze and identify business opportunities and potential risks, and make recommendations to Management
• Ensure smooth business implementation and handover of SOPs to operations
• Monitor ongoing compliance with SOPs and operational processes
• Perform process monitoring and follow up with relevant parties
• Attend monthly, quarterly, and annual customer review meetings
• Ensure monthly, quarterly, and annual business review meetings take place and are properly prepared with relevant stakeholders
• Distribute meeting minutes to relevant stakeholders and follow up on corrective actions for Country Key Accounts and sizeable Country Accounts
• Escalate customer concerns and complaints to relevant stakeholders in a timely manner
• Update and maintain sales data in Microsoft Dynamics and monitor use of customer applications

Account Manager, FMCG, Air & Sea

• Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
• Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
• Negotiate and improve commercial and payment terms in line with business priorities.
• Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
• Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
• Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
• Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.

Account Manager – Asia

• Find and sign new referral partners
• Build target lists and conduct cold outreach via email, calls, direct messages, meetings at nomad events, and other channels
• Onboard new referral partners
• Own activation and business development conversations with existing partners
• Find integration and co-marketing opportunities
• Unlock more placements and reactivate inactive partners
• Run and maintain the CRM as a proactive outreach pipeline
• Create outreach sequences, pipeline enrichment, automations, and AI-assisted workflows with the Head of Partnerships
• Report to and collaborate closely with the Head of Partnerships as part of the marketing team

Account Manager jobs in Indonesia