Accounts Receivable

• Manage the accounts receivable ledger and actively follow up outstanding accounts
• Contact clients by phone and email regarding outstanding and failed payments
• Manage aged and escalated accounts, negotiate payment plans and work toward resolutions
• Handle sensitive or complex account queries, including client concerns and complaints
• Liaise with Client Success, Legal and other internal teams to resolve client issues
• Identify accounts requiring escalation and ensure appropriate action is taken
• Prepare and issue accurate, timely client invoices
• Allocate and record client payments across general and client/trust accounts
• Monitor failed and overdue payments and ensure timely follow-up
• Assist with account suspensions, cancellations, settlements and debt recovery processes
• Maintain records of client communications, payment arrangements and account activity
• Produce weekly accounts receivable reporting covering aged debt, collections performance and overdue accounts
• Monitor receivables trends and identify collection and process improvement opportunities
• Reconcile accounts and resolve discrepancies with the Australian Finance team
• Support month-end and other accounts receivable finance activities
• Contribute to billing, collections and receivables process improvements and automation
• Work autonomously while reporting directly to the Australian Accounts Team Manager

Accounts Receivable Manager

• Oversee creation and distribution of invoices and customer statements
• Ensure timely payment collection and follow up on overdue accounts
• Accurately allocate customer payments to outstanding invoices
• Maintain positive customer relationships and resolve billing discrepancies and disputes
• Resolve customer statement issues with commercial teams, including billing, payments, accruals, returns, and deductions
• Address short shipments, goods return authorisations, and credit notes with the Supply Chain team
• Manage relationships with third-party insurance companies and brokers
• Ensure compliance with insurance provisions and accurate sales declarations
• Develop and maintain global standard processes for OTC, credit, and collections with global counterparts
• Provide input into the Puig Archer internal control monitoring system and submit control evidence
• Review Stripe, PayPal, Afterpay, and ClearPay transaction activities daily
• Provide receivables and collections reporting and analysis for Group cash flow reporting
• Review and approve weekly Collection, Insurance, and Credit Limit Risk reports
• Participate in weekly SISO meetings and provide feedback on ADR Reports
• Manage month-end close and AR sub-ledger to General Ledger reconciliation
• Lead and train the AR team through performance reviews and objective setting
• Ensure balanced workloads, prioritisation, and escalation of risks
• Ensure compliance with company policies and relevant regulations
• Support external and internal audits and ad hoc projects

• Allocate incoming payments promptly and maintain accurate customer account balances
• Process manual invoices and credit notes when required
• Manage customer queries, resolve issues, and identify root causes
• Monitor overdue debt and contact customers to ensure timely payment
• Support month-end reporting, reconciliations, and preparation of accounts-receivable data
• Maintain accurate customer account records
• Ensure compliance with financial controls, audit requirements, and credit management policies
• Contribute to modernising Order-to-Cash processes through automation, digital invoicing, and workflow optimisation
• Provide data insights on debt trends, disputes, and customer behaviours
• Support continuous-improvement initiatives that strengthen billing accuracy, reduce disputes, and improve cashflow
• Enhance customer experience through proactive, solutions-focused communication
• Help build a scalable accounts-receivable function supporting business growth and transformation

Accounts Receivable Assistant

• Generate and issue accurate customer invoices in line with contract terms and billing schedules
• Monitor accounts receivable balances, implement a collection protocol, and follow up on receivable amounts
• Apply incoming payments accurately and promptly, resolving discrepancies with customers or internal teams
• Reconcile customer accounts and investigate and resolve billing disputes or discrepancies
• Partner with customer-facing teams to resolve billing queries and support smooth renewals
• Maintain accurate and up-to-date customer records in the accounting or billing system
• Support month-end close by preparing accounts receivable reports, aging schedules, and reconciliations
• Assist with accounts receivable elements of audits, providing documentation and supporting analysis
• Identify opportunities to improve invoicing and collections efficiency and accuracy

Accounts Receivable jobs in United Kingdom

Accounts Receivable Manager

Accounts Receivable Manager

Accounts Receivable Assistant

Accounts Receivable Specialist