Administrative Assistant

• Verify patient insurance coverage before appointments
• Review and update insurance policy, eligibility, and patient insurance records
• Request updated insurance documentation and flag incomplete or inconsistent information
• Review, correct, resubmit, and track rejected, denied, incomplete, or unpaid claims
• Document claim corrections, resubmissions, follow-up actions, and insurer communications
• Review remittance advice, Explanation of Benefits, and insurer payment summaries
• Post insurance payments, adjustments, patient responsibility amounts, and account updates
• Identify denied claims, underpayments, overpayments, and payment discrepancies
• Reconcile insurance payments against remittance reports and patient accounts
• Review outstanding balances, investigate account discrepancies, and maintain patient ledgers and account notes
• Support month-end reconciliation activities
• Contact insurers or use payer portals to follow up on delayed, denied, partially paid, or unresolved claims
• Assist with patient billing inquiries and prepare account information for billing follow-up
• Maintain documentation, trackers, spreadsheets, claim logs, billing reports, and reconciliation records
• Manage electronic communications with medical practices, referral sources, insurers, and approved healthcare stakeholders
• Prepare and send approved patient visit, referral, intake, assessment, progress, attendance, treatment, discharge, and insurance documentation
• Ensure communications are accurate, professional, timely, confidential, and sent through approved channels
• Escalate complex billing, privacy, clinical, or communication matters to management or the appropriate clinician
• Comply with privacy, confidentiality, HIPAA, Bermuda PIPA, and client data-handling requirements
• Report suspected privacy breaches or unauthorized disclosures immediately
• Deliver services under an independent contractor agreement, Master Services Agreement, and Statement of Work

Remittance Payments, Medical Administrative Assistant

• Audit and prepare patient charts before visits
• Flag missing clinical records and documentation
• Route prescription renewal requests to providers and track completion; perform non-clinical administrative routing only
• File, categorize, and upload medical documents accurately in eCW
• Collect new-patient demographic information and complete pre-visit registration
• Verify primary and secondary insurance eligibility, copays, benefits, and Medicare benefits
• Provide 1–2 hours of daily phone coverage during the clinic lunch period
• Answer inbound patient calls and manage basic scheduling inquiries
• Take accurate messages and relay clinical inquiries to providers
• Monitor eCW task queues and inboxes
• Route clinical messages and track outstanding administrative items
• Maintain HIPAA compliance across workflows

Medical Admin Assistant – eCW Experience Required

• Handle prior authorizations and follow up on authorization requests
• Perform insurance verification and confirm patient coverage and benefits
• Process and coordinate referrals and related documentation
• Request, organize, and maintain medical records
• Manage faxing, document transmission, and follow-up
• Organize and process patient forms and ensure required documentation is completed
• Maintain accurate and organized electronic patient records
• Support day-to-day back-office medical administration
• Determine where forms and documentation should be stored, uploaded, signed, and processed
• Organize workflows between Elation, Spruce, and Hint
• Establish and document efficient administrative processes and standard operating procedures
• Identify workflow gaps and recommend improvements
• Create systems for tracking tasks, follow-ups, referrals, authorizations, and other administrative activities
• Potentially answer incoming patient calls and provide general administrative support
• Communicate clearly and patiently with patients, including a significant elderly patient population
• Create and improve workflows and recurring administrative procedures
• Establish tracking systems, accountability processes, KPIs, and performance metrics when appropriate
• Document processes so they can be consistently followed
• Support additional administrative and operational tasks as the practice launches and grows

Medical Office Manager

• Map, establish, and document end-to-end back-office systems and standard operating procedures (SOPs)
• Configure and manage workflows across Elation, Spruce, and Hint
• Determine proper form routing, patient intake procedures, and electronic signatures across platforms
• Handle prior authorization submissions, appeals, and coverage verifications
• Manage patient communications with patience and clarity
• Assist with intake forms, schedule appointments, handle medical records and referrals
• Coordinate incoming and outgoing faxes
• Set up operational KPIs, manage back-office organization, and streamline daily tasks as the practice grows

Medical Office Manager – Primary Care

• Coordinate and organize appointments according to the provider’s availability
• Maintain an accurate schedule across multiple practice locations
• Assist with scheduling and rescheduling
• Support one provider initially across approximately five locations
• Access patient records from provider-provided lists
• Start and set up patient sessions within the EHR/EMR
• Set up and update provider notes using established templates and instructions
• Transfer relevant information into existing patient records
• Set up records for new patients or admissions using existing templates
• Transfer medication information into appropriate patient records
• Maintain accurate and organized patient information after appointments
• Work primarily within Ethizio or similar EHR/EMR platforms
• Gather and enter billing-related information using provider-provided templates and instructions
• Enter provided CPT codes into patient records
• Ensure billing information is accurately entered and organized
• Assist with additional remote administrative tasks as needed
• Follow established templates, processes, and healthcare workflows
• Maintain accuracy and confidentiality when handling patient information
• Adapt to new systems and workflows
• Provide administrative EHR/EMR support rather than medical scribing; the provider completes final dictation and supplies clinical information

Medical Administrative Assistant

• Provide administrative and operational support to Project Managers, allowing them to focus on site activities
• Manage project files, including pre-start Health & Safety documentation, drawings, schedules, programs, and records
• Maintain and update project management systems, including Fieldwire, SimPro, and AnyDo
• Obtain quotes and check prices
• Process purchase orders
• Assist with invoice approvals
• Prepare and submit valuations
• Prepare O&M and record drawings
• Maintain accurate project documentation
• Coordinate Project Manager meetings and calendars
• Document site visit notes, actions, and follow-ups from voice notes or messages
• Comply with the Organization's Information Security Management System (ISMS), including applicable information security policies, procedures, standards, and guidelines

• Maintain accurate fleet and asset records across multiple business entities
• Review daily pre-starts, identify missing submissions, and record reported defects or issues
• Reconcile fleet card transactions against Fuellox fuel usage and asset records
• Investigate unusual or inconsistent fuel transactions and escalate discrepancies
• Maintain the asset register, including registrations, locations, operators, status, and maintenance information
• Track outstanding repairs, documentation, and fleet-related requirements
• Prepare regular fleet reports covering fuel usage, pre-starts, defects, repairs, and items requiring management attention
• Enter and update project information in Procore
• Review contractor uploads, including site photos and progress claims, for completeness
• Follow up missing certificates, documentation, or supporting information
• Enter supplier invoices into Xero and Procore with correct entity, project, cost code, and supplier allocation
• Raise purchase orders based on approved purchasing instructions
• Match supplier invoices against purchase orders and delivery documentation, checking quantities, pricing, GST, and supporting records
• Raise customer invoices based on approved billing information
• Match customer payments and remittance information against outstanding invoices
• Identify and escalate invoice, payment, documentation, or allocation discrepancies
• Check, record, report, follow up, and escalate issues without approving payments or invoices or making operational decisions

Administrative Assistant jobs in Philippines