Associate

• Operate power saws to cut and trim wood pallets
• Set up and operate power saws to slot, cut, and trim wood for pallet creation
• Follow and adhere to all safety rules and regulations
• Communicate effectively with plant management on a regular basis
• Work overtime as needed
• Support the pallet manufacturing process

Production Associate – Pallet Saw Shop

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, product knowledge, and patient service
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders promptly and efficiently
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• Perform delivery associate tasks as needed, including delivery compliance and driving requirements
• Process online orders, including deliveries, within a 2-hour timeframe

Dispensary Associate

• Attend to facility sanitation with integrity and attention to detail
• Apply knowledge of sanitation principles, equipment, and chemicals
• Use chemicals, equipment, and safety procedures appropriately
• Follow sanitation plans, procedures, and training under management direction
• Follow cleaning schedules and maintain supply usage and quantity logs
• Collaborate with edibles production and quality assurance to complete cleaning tasks adequately and on time
• Notify superiors of damages and disturbances
• Adhere to health and safety rules and company practices
• Perform other duties as assigned

Sanitation Associate

• Handle day-to-day client servicing, including account opening, account servicing and maintenance, and trade execution
• Onboard new client relationships through correspondence, reports, new account paperwork, and advisory agreements
• Support Financial Advisors in evaluating investment objectives and providing guidance based on risk tolerance, income needs, and market conditions
• Build relationships with Financial Advisors, internal and external business partners, and clients through proactive service
• Work with Sales, Operations, Management, and relationship managers to respond to client needs and requests
• Serve as a subject matter expert and provide consulting, leadership, guidance, and training to associates, advisors, and new team members
• Maintain client information in the Client Relationship Management system
• Organize and maintain client records in compliance with firm, industry, and regulatory requirements
• Execute large-scope, cross-functional, and technically challenging activities
• Balance operational execution and development with strategic direction of business-function activities
• Interact directly with committees and management
• Develop, implement, and administer programs within functional areas
• Analyze problems and solutions using technical experience, judgment, and precedents
• Work within established guidelines and policies

Registered Associate II

• Fabricate orthotic and/or prosthetic devices according to Company quality and quantity standards
• Maintain tools, equipment, materials, and follow work instructions for each device
• Assist with or perform ordering, receiving, and other inventory tasks as assigned
• Maintain 5S standards to ensure a safe, clean, and orderly work environment
• Adhere to all safety regulations and OSHA requirements
• Complete HIPAA and other regulatory compliance training issued by Hanger, Inc.
• Work on routine assignments under close supervision and detailed instructions

Associate Fabricator

• Assist in performing audits of governmental clients under Government Auditing Standards
• Learn and apply current accounting principles and auditing techniques
• Help prepare financial statements, footnote disclosures, and management letters
• Collect, organize, and analyze financial data to ensure accuracy and compliance
• Communicate progress and findings clearly with team members
• Handle confidential and sensitive information responsibly
• Participate in professional development and training opportunities
• Work with experienced professionals and gain exposure to varied clients and projects

Audit Associate

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and elevated patient service
• Maintain comprehensive product knowledge
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently and promptly
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Process online orders, including deliveries, within a two-hour timeframe when providing online support
• Perform delivery associate duties as needed, including following policies and procedures

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Provide product and effects knowledge while delivering excellent customer service
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional service to customers, guests, patients, and coworkers
• Provide empathy and compassion to patients
• Deliver the TruExperience through elevated patient service standards, behaviors, and product knowledge
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently and promptly
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean, well-stocked workstation
• Perform additional tasks assigned by management
• Perform delivery associate duties as needed, including following policies and procedures and potentially delivering orders
• Process online orders, including deliveries, within a two-hour timeframe as needed

• Record and document inbound patient complaints and grievances across Banner hospitals and clinics
• Answer incoming Patient Relations calls and address patient-relations issues from a centralized location
• De-escalate complaints through compassionate and effective communication
• Receive, coordinate, facilitate, document, and track patient-relations issues
• Follow processes and regulatory requirements to achieve timely complaint and grievance resolution
• Review patient records, escalate issues, and determine required resources
• Maintain complaint databases and records
• Investigate and resolve less complex complaints and facilitate resolutions
• Follow up with patients and family members by phone or written correspondence
• Prepare and maintain letters, reports, documents, and related correspondence
• Communicate with clinical and senior executive leadership to obtain investigative findings
• Coordinate information needed for patient letters
• Analyze complaint and grievance patterns and trends and identify patient-experience and risk/quality issues
• Enter incoming concerns and complaints into the record system and assist teammates with case entry and incoming calls
• Compose, proofread, and edit service-recovery letters
• Respond to assigned non-clinical customer-service, non-clinical billing, HIPAA-only, and qualifying behavioral issues
• Work with patients, families, medical staff, payers, providers, executives, and community stakeholders

Patient Relations Associate

• Conduct research and organize market and property information
• Perform analyses of office, multifamily, industrial, and other property types
• Work alongside Senior Valuation Associates supporting appraisals and consulting projects
• Gather market research and follow valuation projects from start to finish