Associate

• Answer client inquiries by phone and email
• Address order issues and product inquiries through the customer interface platform, Facebook, and email
• Track shipments and handle backend shipping inquiries
• Conduct general research
• Update addresses and client information
• Provide outstanding customer support under the guidance of the Magic CX Lead
• Serve as a bridge between customers and the clinical team
• Deliver a seamless, empathetic, and efficient experience for Dutch-speaking customers

CX Associate – Dutch, Voice

• Answer client inquiries
• Address order issues and product inquiries via the customer interface platform, Facebook, and email
• Track shipments and handle backend shipping inquiries
• Conduct general research
• Update addresses and client information
• Provide outstanding customer support under the close guidance of the CX Lead
• Serve as a bridge between customers and the clinical team

CX Associate, German – Voice

• Answer clients' inquiries by phone and email
• Address order issues and product inquiries via the customer interface platform, Facebook, and email
• Track shipments and handle backend shipping inquiries
• Conduct general research
• Update addresses and client information
• Work under the close guidance of the Magic CX Lead
• Deliver a seamless, empathetic, and efficient experience for Dutch-speaking customers
• Act as a bridge between customers and the clinical team

CX Associate, Dutch – Voice

• Work alongside the Magic CX team to deliver a best-in-class experience for Dutch-speaking customers
• Provide outstanding customer support under the close guidance of the Magic CX Lead
• Answer client inquiries by phone and email
• Address order issues and product inquiries via the customer interface platform, Facebook, and email
• Track shipments and handle backend shipping inquiries
• Conduct general research
• Update addresses and client information
• Serve as a bridge between customers and the clinical team
• Potentially progress toward future CX Leadership opportunities within Magic

Associate jobs in Portugal

CX Associate – Dutch, Voice

CX Associate, German – Voice

CX Associate, Dutch – Voice

CX Associate – Dutch

CX Associate – German (Voice)