Business Analyst

• Produce and maintain regular management reports and dashboards
• Monitor and analyse key business metrics, trends and performance indicators
• Identify opportunities, risks and emerging trends through data analysis
• Support business performance reporting to management and key stakeholders
• Develop reporting solutions that improve visibility, consistency and decision-making
• Conduct forecasting, trend analysis and scenario modelling to support business planning
• Analyse business performance and provide actionable insights and recommendations
• Assist management in evaluating business opportunities and areas for improvement
• Support budgeting, forecasting and planning activities through analytical input
• Translate data into meaningful management information and business intelligence
• Support the production and development of performance scorecards and reporting frameworks
• Track performance against agreed objectives and key metrics
• Provide analytical support to managers and business stakeholders
• Ensure performance data is accurate, timely and actionable
• Contribute to continuous improvement of performance measurement processes
• Support data quality improvement initiatives across business systems and processes
• Assist in maintaining data integrity, consistency and governance standards
• Identify data issues and work with stakeholders to implement corrective actions
• Contribute to reporting and data management process enhancements
• Support business readiness activities associated with system and technology initiatives
• Build working relationships across business functions
• Liaise between operational teams and support functions regarding reporting and analysis requirements
• Gather and document business requirements for reporting and analytical needs
• Present findings, insights and recommendations clearly and concisely
• Support projects and initiatives requiring analytical expertise and business insight

• Plan, coordinate, and deliver commercial operations projects
• Manage timelines, milestones, risks, and dependencies
• Lead project governance, including status reporting, RAID management, action tracking, meeting facilitation, and stakeholder communications
• Gather, analyze, and document business requirements
• Translate operational needs into functional requirements, user stories, and process improvements
• Support Veeva CRM and Veeva Events activities, including improvements, user support, data quality management, reporting, and system optimization
• Contribute to CRM transformation through current-state assessments, user acceptance testing, training coordination, and deployment support
• Coordinate meetings, events, and business planning activities
• Partner with Commercial Operations, Sales, Marketing, IT, and in-country teams to improve processes and operational efficiency

Senior Business Analyst – Commercial Systems and Operations

• Act as the bridge between Product and Engineering within an Agile delivery framework
• Partner with Product Managers, Developers, QA, UX, and subject matter experts to translate business requirements into actionable user stories
• Collaborate with stakeholders to understand business objectives and product requirements
• Gather, analyse, challenge, and document business and user requirements
• Translate Epics into user stories, acceptance criteria, process flows, and analysis documentation in Jira and Confluence
• Refine and maintain the product backlog and support prioritisation
• Analyse business processes and user workflows to identify product improvements
• Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Collaborate with Engineering and QA throughout delivery
• Work across multiple Agile teams to ensure consistent requirements and successful delivery
• Identify and mitigate delivery risks and manage stakeholder expectations
• Perform and support User Acceptance Testing (UAT)
• Use product analytics and customer feedback to identify future improvements
• Contribute to wireframes, user flows, and lightweight prototypes
• Support customer discussions, technology research, and cross-functional product initiatives

Product Business Analyst

• Analyse, map, and redesign Sales & Marketing processes using lean principles to drive operational efficiency
• Identify and implement process improvement opportunities across systems, workflows, and teams
• Act as the business lead on system enhancements and new feature implementations across Salesforce, Marketo, Gong, and related tools
• Gather business requirements and translate them into technical specifications for system configuration or automation
• Lead tool rationalisation initiatives, identifying overlaps and proposing streamlined, cost-effective solutions
• Collaborate with Sales & Marketing, operations, and digital transformation teams to deliver integrated solutions
• Facilitate cross-functional workshops to identify pain points and design future-state processes and systems
• Develop and maintain comprehensive documentation for systems, processes, and standard operating procedures
• Lead user training, onboarding, and change management activities to drive adoption and effective tool usage
• Monitor system performance and user feedback to identify enhancement opportunities
• Stay current on trends in Sales & Marketing systems, process automation, and CRM innovation, bringing new ideas into the team

• Play a key role in the successful implementation and operationalisation of a new product within Davy
• Act as the bridge between business and technology teams
• Gather, analyse, and document business, functional, and technical requirements
• Facilitate stakeholder workshops to understand business needs and define solution requirements
• Create and maintain user stories, process maps, acceptance criteria, and requirements documentation
• Support product squads and technology teams to ensure requirements are understood and delivered effectively
• Identify and manage risks, issues, and dependencies throughout the delivery lifecycle
• Maintain requirements traceability and delivery documentation
• Ensure solutions comply with regulatory, risk, and governance requirements
• Liaise between business, technology, operations, and product teams
• Communicate complex business and technical requirements to stakeholders
• Build relationships to support collaboration and successful delivery outcomes
• Identify opportunities for process improvement, automation, and operational efficiency
• Support continuous improvement initiatives and adoption of best practices
• Support delivery, product launch readiness, and ongoing service performance

• Lead an agile team of Automation Business Analysts
• Manage a roadmap and deliver Automation/AI solutions
• Support project prioritization
• Manage, coach and mentor junior Business Analysts
• Lead or participate in workshops to define and design Automation/AI solutions
• Document process requirements and flows before and after automation using standardized documents
• Keep stakeholders informed about development requirements and scope
• Lead or participate in problem identification and error resolution
• Participate in business and technical sign-off approvals for milestone deliverables or phase completion
• Follow project governance and project phases
• Establish relevant reporting for automated solutions
• Collaborate with process owners to identify operational improvements and brainstorm Automation/AI ideas
• Oversee continuous improvement and optimization of automated processes
• Conduct performance evaluations and mentor developers
• Support the Developer Lead and Maintenance Lead to continuously improve delivery

Business Analyst jobs in Ireland