Business Operations

• Manage and support critical back-end operational functions regionally
• Oversee outsourcing teams, reroute assigned tasks, monitor utilization and capacity, and lead weekly alignment meetings
• Maintain and administer agency management systems
• Execute key finance-related operational processes and support operations leaders
• Educate field colleagues on outsourcing processes
• Serve as a subject matter expert for operational questions
• Support special operational initiatives
• Address challenges involving finance, systems, outsourcing, reporting, and technology
• Work independently, solve unfamiliar problems, meet deadlines, and ensure thorough follow-through

Business Process Specialist, Employee Health & Benefits

• Facilitate strategic-goal planning and develop departmental/divisional operational plans
• Produce segment business plans and analysis under guidance from the Segment Lead
• Coordinate departmental/divisional events, meetings, and leadership planning sessions
• Support workforce planning, staffing models, and tracking of employee hires against budgets and competencies
• Aid adoption and communication of standard operating procedures and processes
• Lead change-management work supporting business and process improvements
• Handle special projects, including cost-reduction and efficiency evaluations
• Review best or next practices and industry literature; brief leadership on relevant issues
• Lead engagements with external entities and coordinate data-gathering and research efforts
• Track initiatives and projects and prepare progress presentations for varied audiences, including senior leadership
• Consolidate and standardize business-operations data analysis and reporting
• Perform departmental budget analysis and monitor forecasts and cost-reduction goals
• Track goals through collection and analysis of key performance indicators
• Support internal and external partnership meetings and capture follow-up actions
• Prepare input for annual, CEO, Board, marketing, and communications reports
• Support leadership public-speaking engagements and industry Board and Committee meetings
• Manage vendor relationships as required by business operations

Business Operations Advisor

• Analyze, manage, and improve global and integrated end-to-end business processes
• Guide the Business Process Owner and IS team in implementing the business process application solution
• Work closely with all process stakeholders
• Lead, coach, and develop the factory business process management organization across ELDS North American sites and related operations
• Own operational process governance and continuous improvement priorities across factory sites
• Manage and prioritize the factory business improvement portfolio, ensuring measurable benefits with required quality, schedule, and budget discipline
• Serve as senior escalation point for cross-functional factory process and systems issues, driving rapid resolution and clear decision paths
• Partner with plant operations, supply chain, engineering, quality, finance, IS, ERP, MES, and analytics teams to align business requirements and technology roadmaps
• Drive process standardization, best-practice sharing, change adoption, and reuse of capabilities across sites
• Provide executive-level visibility to priorities, risks, decisions, dependencies, and realized business value
• Build succession capability, operating cadence, and performance management across the BPM team

Business Process Manager – Digital Operations Transformation

• Create, generate, and manage purchase orders in Ariba/SAP following full contract execution
• Translate contractual payment terms, milestones, and fee structures into accurate purchase order structures
• Review executed agreements for financial setup, funding allocations, payment schedules, and budget tracking
• Process change orders, PO amendments, closures, and funding adjustments
• Partner with R&D, Finance, and Strategic Sourcing to resolve system or budget discrepancies
• Monitor PO lifecycle activities, including invoice matching, goods receipt confirmations, accrual support, and PO reconciliation
• Ensure compliance with financial controls, delegation of authority policies, and procurement procedures
• Serve as system subject matter expert for Ariba/SAP purchase order workflows
• Train business partners on purchase requisition and PO processes
• Facilitate operational status meetings related to PO issuance, budget tracking, and financial metrics
• Generate reports and dashboards for PO cycle times, open commitments, spend against budget, and operational KPIs
• Support month-end and year-end close activities, including accrual validation and financial reconciliation
• Identify and implement process improvements
• Support audit requests and compliance reviews related to procurement and purchase order activities

Manager, R&D Business Operations

• Serve as a trusted advisor to senior leaders by providing strategic, operational, and execution support
• Support leaders across complex business and technology environments
• Understand organizational priorities, operational challenges, workforce needs, financial drivers, and technology-enabled business impacts
• Oversee cross-functional, complex technology projects
• Identify, design, and implement advanced process and technology improvements
• Collaborate with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals
• Monitor, analyze, and report on key performance metrics
• Ensure compliance with organizational policies, regulatory requirements, and risk management standards
• Communicate operational status, risks, and strategic improvement plans to executive stakeholders
• Provide project leadership, mentorship, and development opportunities to team members and junior professionals

Business Operations jobs in North Carolina

Business Process Specialist, Employee Health & Benefits

Business Operations Advisor

Business Process Manager – Digital Operations Transformation

Manager, R&D Business Operations

Lead Business Operations & Strategy Consultant – Executive Relationship Lead