Clerk

• Process customer orders accurately and promptly
• Generate paperwork and information required for customer orders
• Check orders for special requests and shipping paperwork
• Coordinate and expedite special or last-minute shipping requests with operations
• Prioritize orders according to scheduled pickup times or pier cutoff
• Provide shipping and tracking information
• Respond to customer inquiries about receipts, shipments, and inventory counts
• Report customer feedback and signs of dissatisfaction to management
• Oversee order paperwork and maintain corresponding files
• Maintain the DSV Work Instructions Manual
• Answer phone calls and operate office machines and computers
• Enter and verify data for orders, shipments, receipts, and adjustments
• Ensure shipping and receiving documents are accurate
• Maintain shipping and receiving records
• Assist in resolving discrepancies
• Collect inbound freight documentation and route it to the proper record-keeping unit
• Comply with DSV Work Instructions
• Provide backup support for other clerical positions as directed by management

Shipping and Receiving Clerk – 2nd Shift, Seasonal

• Prepare, distribute, reprint, track, and document labels for carton/pallet pickers
• Coordinate outbound pulls and plugs with yard drivers using the Y/WMS system
• Assist supervisors in verifying trailer chocking and green-light activation before movement or loading
• Complete shipment data entry and issue seals to loaders
• Verify seal, trailer, store, and other information for Bills of Lading
• Schedule LTL carrier pickups where applicable
• Print replenishment-driver work assignments
• File outbound paperwork
• Track downtime sheets with outbound supervisors
• Communicate issues to outbound supervisors promptly
• Maintain a clean, orderly, and secure work area
• Distribute and collect tools and equipment, including RF guns and bolt cutters
• Operate powered equipment, RF scanners, computers, and printers safely
• Follow company policies, ISO procedures, OSHA, and MSDS standards
• Work overtime as dictated by business needs
• Perform other duties as assigned

Shipping and Receiving Clerk – 1st Shift, Seasonal

• Prepare, distribute, reprint, track, and document labels for carton/pallet pickers
• Coordinate outbound pulls and plugs with yard drivers using the Y/WMS system
• Assist with trailer safety checks before movement or loading
• Complete computer data entry for shipments
• Issue seals to loaders
• Verify shipment, seal, trailer, and store information for Bills of Lading
• Schedule LTL carrier pickups where applicable
• Print work assignments for replenishment drivers
• File outbound paperwork
• Assist supervisors with compiling and tracking downtime sheets
• Communicate operational issues to outbound supervisors
• Maintain a clean, orderly, and secure work area
• Secure seals and sensitive documents
• Distribute and collect tools and equipment, including RF guns and bolt cutters
• Follow OSHA, MSDS, company, and ISO procedures
• Safely use powered equipment, RF scanners, computers, and printers
• Perform other operational duties as assigned
• Work overtime when required

Shipping and Receiving Clerk

• Organize dispatch and delivery of outgoing materials, orders, and samples
• Perform associated Oracle tasks for product shipments
• Package outgoing shipments according to domestic and international requirements and regulations
• Repack products according to standard repack procedures
• Compare identifying information, counts, and weights against bills of lading, invoices, orders, and other records
• Receive and unload freight manually or using forklifts and pallet jacks
• Inspect incoming materials for package integrity and report rejections, leakage, or tampering
• Procure, log, and inventory retain samples for incoming raw materials
• Store materials safely in proper warehouse locations
• Distribute incoming packages to appropriate intercompany departments
• Follow material-handling procedures to minimize damage or injury
• Prioritize daily receiving, shipping, and sampling work to meet deadlines
• Report shipping schedules, delays, and problems to the manager
• Maintain warehouse order, cleanliness, and safe work areas
• Maintain inventory of shipping materials and supplies
• Handle assigned warehouse projects
• Remain accountable for responsibilities defined by ISO 9001 process flows