Clinical Assistant

• Provide accurate technical and clinical information to clients and patients
• Follow up and communicate with clients for order-specific information and documentation while ensuring an outstanding customer experience
• Support internal teams by addressing or triaging clinical inquiries and requests appropriately
• Monitor and track cases through lab and reporting processes using personal follow-up lists and team audits
• Maintain current knowledge of Ambry’s products, policies, protocols, and information technology systems
• Support internal teams with additional projects, including data mining, non-standard protocols, and research and development
• Act as a liaison between internal and external groups
• Organize workflows by tracking cases throughout the lab and reporting process and following up with clients and patients as needed

Explore Clinical Assistant I at Ambry Genetics. Review requirements and application details.

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