Clinical Specialist

• Launch Ionis’s first wholly owned commercial product within the assigned territory
• Drive performance and work with cross-functional partners and external customers to support Ionis goals
• Build, maintain, and leverage local healthcare-system networks and relationships
• Develop and execute effective business plans and customer-focused territory strategic account plans
• Educate healthcare professionals and office staff about FCS, its diagnostic pathway, and treatment urgency
• Provide value-added resources and HCP/patient support materials and programs
• Participate in conferences, congresses, and scientific meetings
• Gather account insights and provide feedback to field leadership and marketing
• Understand local FCS referral networks and identify potential HCPs treating FCS patients
• Execute brand strategic plans and maximize business opportunities and customer satisfaction
• Engage hospital- and office-based endocrinologists, cardiologists, and other relevant specialists
• Participate in field meetings and training programs and complete required certifications and compliance training
• Collaborate with cross-functional teammates and share customer engagement learnings with field teams and leadership
• Use available platforms and technology to engage customers through multiple channels
• Partner on accounts involving patients seen by multiple specialties across geographies
• Comply with Ionis policies, procedures, and Code of Ethics and Business Conduct

Clinical Account Specialist

• Provide advanced clinical sales support for Optowire and SavvyWire
• Support adoption of current and future products within the Sensor-Guided Technology market
• Provide case coverage within the assigned territory, including complex cases requiring advanced clinical expertise
• Collaborate with Account Managers to ensure strong case coverage and clinical outcomes
• Serve as the primary clinical resource for coverage, troubleshooting, and in-service education
• Discuss product, therapy, and technology developments with customers
• Link clinical data to key messaging
• Identify customer clinical needs, goals, and constraints and provide product-based solutions
• Communicate account information and insights to the sales team daily
• Share competitive product and account intelligence with colleagues
• Educate customers on proper clinical use and product benefits
• Oversee local education and training activities, including program coordination, procedural troubleshooting, and staff education
• Build and maintain relationships with key decision-makers, customers, and staff
• Support product inventory monitoring
• Lead reviews of challenging or complex cases
• Lead and develop content for Regional and/or Area clinical calls
• Support the Regional Sales Director in creating and distributing internal educational content
• Host new team members for observational learning or informal shadowing as needed
• Informally mentor newer team members and support skill development
• Report to the Regional Clinical Manager and partner with the Regional Sales Director, Account Managers, Marketing, and Clinical Teams
• Perform other duties as assigned

Senior Clinical Specialist, Interventional Cardiology

• Train and support organ retrieval and transplant teams in the use of the OrganOx metra according to company policies and procedures
• Provide remote and onsite support while generally being on-call 24/7 for about 15 days per month, including holidays and weekends
• Organize site initiation and refresher visits, training sessions, and centralized training events
• Communicate effectively and promptly with transplant teams, internal management, and coworkers
• Create and write case study reviews with guidance from senior colleagues
• Support managers, directors, and other internal staff with various assignments when not on call
• Participate in R&D activities in laboratory settings under management direction
• Work with liver transplant teams to collect data on perfused and preserved livers for a product performance and usage database
• Attend local, regional, national, and international meetings and conferences as a supporter, participant, or presenter
• Develop and maintain positive working relationships with end users at all levels
• Perform administrative tasks related to expenses, email, and other communications
• Maintain understanding of applicable quality policies and systems
• Follow work and quality procedures to ensure quality-system compliance and high-quality work
• Travel globally, primarily within North America, to leading transplant sites
• Perform other duties assigned by the Director of Clinical Support

• Review inpatient and outpatient encounters and assign accurate ICD-10-CM and CPT-4 codes
• Analyze medical records, diagnoses, procedures, complications, and treatment details to capture complete and appropriately specific clinical data
• Identify and correct improper codes for medical and legal accuracy, regulatory reporting, reimbursement, research, planning, and statistical analysis
• Investigate coding inconsistencies, inaccuracies, omissions, billing rejections, and denials, providing supporting documentation and follow-up
• Partner with HIM leadership, physicians, Revenue Integrity, Patient Billing, and Radiology leadership to resolve documentation and coding issues
• Lead, train, and mentor Clinical Data Specialists; review their work and explain coding rationales
• Serve as a primary administrator for CodeAssist; collaborate with 3M CEE, submit technical tickets, and assist with system testing, coding-rule adjustments, and connection issues
• Collaborate with Nuclear Medicine, General Radiology, Interventional Radiology, and Breast modalities to improve coding and documentation
• Support special projects including charge master maintenance, charge mapping, fee coordination, coding updates, rejection correction, and year-end code changes

Lead Clinical Data Specialist

• Serve as a trusted and reliable resource for adolescent and young adult behavioral healthcare in the community
• Identify market strategy, build and deepen professional relationships, and optimize opportunities to increase Newport Healthcare’s reach
• Respond immediately to service and referral inquiries and support referring professionals and families from the first call through admission
• Ensure communication and care coordination
• Identify and prospect new healthcare-sector accounts
• Build relationships with medical professionals, increase awareness of organizational services, and generate new business opportunities
• Conduct face-to-face meetings with key decision makers to uncover needs, address treatment barriers, and create community partnerships
• Plan and attend facility tours, professional weekends, events, conferences, and networking events on behalf of Newport Healthcare
• Collaborate with the national team of Clinical Outreach Specialists through weekly team calls and quarterly field rides

Clinical Outreach Specialist

• Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures
• Identify suitable patients, ensure adherence to best practices, and troubleshoot devices
• Assist with pre-procedure planning and post-procedure follow-up
• Deliver product training, presentations, and hands-on demonstrations for healthcare professionals
• Guide users through imaging modalities, procedure workflows, and evolving product features
• Build and maintain relationships with physicians, research coordinators, and clinical teams
• Serve as primary point of contact for assigned sites
• Facilitate device utilization, procedural planning, and logistical support
• Develop and deliver educational materials, models, simulations, and in-service programs
• Ensure teams understand device functionality, procedural techniques, and clinical data interpretation
• Gather and analyze feedback on device performance, procedural efficiency, and patient outcomes
• Identify trends, improvement areas, and innovation opportunities
• Collaborate with engineering and product development on product enhancements
• Ensure clinical activities comply with regulatory requirements and company policies
• Generate accurate documentation and maintain vendor credentials for healthcare facility access
• Perform other duties as assigned

Clinical Specialist jobs in New York

Clinical Account Specialist

Senior Clinical Specialist, Interventional Cardiology