Clinical Specialist

• Provide hands-on technical support for day-to-day clinical and manufacturing operations
• Perform patient molecular/serologic and manufacturing sample testing
• Perform and summarize data for review and reporting
• Monitor daily, weekly, and monthly quality control of equipment and systems
• Perform duties related to tests, instruments, and reagents; identify and escalate potential problems
• Maintain clean, organized laboratory and proper PPE/sample/material handling
• Log incoming materials and accession clinical samples in the Laboratory Information System (LIS)
• Transfer data accurately, generate electronic reports, document final results, and submit results for review
• Use LIS to sign off test completion and communicate results ready for review or release
• Report incorrect sample submissions and communicate written reports to clients
• Assist with training new employees and perform staff competency assessments
• Perform feasibility studies and assist in developing new assays
• Assist with strategic project testing and summarize data
• Participate in validation protocols and summarize validation data
• Perform annual equipment calibrations
• Use Microsoft tools to summarize quality metric data
• Support documentation of SOP deviations in MediaLab
• Enter deviations and CAPA submissions/updates in MediaLab
• Place online reagent and maintenance orders
• Maintain laboratory organization and appearance

Clinical Laboratory Specialist

• Provide hands-on technical support for day-to-day clinical and manufacturing operations
• Perform patient molecular/serologic and manufacturing testing of samples
• Perform and summarize data for review and reporting
• Participate in method validations and validation protocols
• Monitor daily, weekly, and monthly QC of equipment and systems
• Identify instrument or reagent problems and escalate them to the Lead
• Maintain a clean and organized workplace
• Handle PPE, samples, and materials properly; log incoming materials
• Perform high-, mid-complexity, and simple routine tests
• Transfer data accurately, generate electronic reports, document final results, and submit results for review
• Accession clinical samples in the Laboratory Information System (LIS)
• Use LIS to sign off test completion and communicate results readiness to management
• Report incorrect sample submissions and communicate written reports to clients
• Assist with training new employees and perform staff competency assessments
• Adhere to SOPs, Quality System Essentials (QSE), cGMP, and regulatory guidelines
• Perform feasibility studies and assist in developing new assays
• Assist with strategic project testing and summarize data
• Perform annual equipment calibrations
• Use Microsoft tools to summarize quality metric data
• Support Leads by documenting SOP deviations in MediaLab
• Enter deviations and CAPA submissions/updates in MediaLab
• Maintain laboratory organization and appearance
• Place online reagent and maintenance orders using appropriate software systems

Senior Clinical Laboratory Specialist

• Lead implementation of ActionCue CI for new clients, ensuring timely and effective onboarding
• Conduct audits of client instances and resolve findings to support continuous improvement
• Develop and maintain implementation plans, coordinate client and internal milestones, and document progress in project plans
• Deliver ongoing client training and education to improve proficiency, product adoption, and client experience
• Provide front-line help desk support, troubleshooting and resolving user issues
• Follow privacy, security, and organizational requirements when accessing client systems and handling client information
• Develop and maintain ActionCue CI user guides and other client-facing resources
• Document support issues, troubleshooting steps, resolutions, and client communications; identify when escalation is required
• Maintain and update internal training documentation
• Collaborate with product teams to represent customer needs
• Participate in special projects and cross-functional initiatives as needed

Clinical Application Specialist

• Provide clinical, technical, and product knowledge support to existing and potential customers
• Build and maintain customer relationships and provide customer training at all levels
• Coordinate and collaborate with NRCs and Surgical Synergy team members on customer installations
• Represent Medtronic during technology-enabled procedures and provide technical assistance
• Maintain system hardware and software to maximize performance
• Install software and hardware upgrades and perform preventative maintenance
• Provide telephone clinical support and act as primary customer liaison for repair and technical support issues
• Track customer calls and issues and provide timely information to district teams
• Report complaints and partner with CSM/NRCs to ensure resolution
• File weekly site visit and customer contact reports
• Educate and train physicians and hospital personnel on technical matters
• Serve as a clinical resource for surgeons, clinicians, and trainees
• Provide customer tips, shortcuts, and suggestions
• Participate in customer training for internal and external partners
• Train hospital staff and Surgical Synergy Clinical Support team members
• Identify prospective new users for Navigation and Robotics
• Attend sales meetings, training programs, conventions, and trade shows
• Submit reports and information as directed
• Support complex new image-guided products and applications
• Collaborate with the Surgical Synergy Region Manager and CSM on customer support priorities
• Provide input on new product development based on field experience
• Document new and existing installations
• Adhere to company policies and conduct business ethically

Clinical Specialist, Cranial & Spinal Technologies

• Provide clinical, technical, and product knowledge support to existing and potential customers
• Build and maintain customer relationships and provide customer training
• Coordinate and collaborate with NRCs and Surgical Synergy team members for customer installations
• Represent Medtronic during technology-enabled procedures and provide technical assistance
• Maintain system hardware and software to maximize performance
• Install software and hardware upgrades and perform preventative maintenance
• Provide telephone clinical support and technical support for repair issues
• Act as primary Medtronic customer liaison for repair and technical support issues
• Provide district teams with information about customer concerns, issues, and market opportunities
• Report complaints and partner with CSM/NRCs to ensure resolution
• File weekly site visit and customer contact reports
• Educate and train physicians and hospital personnel on technology-enabled procedures
• Serve as a clinical resource for surgeons, clinicians, and trainees
• Conduct customer training and train-the-trainer programs
• Train Surgical Synergy Clinical Support team members on current procedures and technologies
• Identify prospective new Navigation and Robotics users with NRCs, Spinal Sales, and NS Representatives
• Attend sales meetings, training programs, conventions, and trade shows
• Support complex new image-guided products and applications
• Document new and existing installations
• Collaborate with the Surgical Synergy Region Manager and CSM to prioritize technical support and service goals
• Provide input on new product development based on field experience
• Adhere to company policies, Quality System, BCS requirements, and ethical standards

• Create integrations between iKnowMed G2 and practice laboratory information systems
• Assist practices in cleaning up lab analytes and panels in iKnowMed G2
• Work with the USON clinical applications team and/or LIS vendors to assist practices in cleaning up their LIS environments
• Scope, configure, test, and maintain laboratory system interfaces
• Monitor integration performance and troubleshoot issues to maintain operational continuity
• Speak with laboratory technicians and laboratory vendors to understand laboratory environments, tests, operations, and lab codes
• Educate and train clinical practices on mapping techniques and system integrations
• Manage multiple active projects in parallel

Clinical Laboratory Integration Specialist

• Create integrations between iKnowMed G2 and practice laboratory information systems
• Assist practices in cleaning up lab analytes and panels in iKnowMed G2
• Work with the USON clinical applications team and/or LIS vendors to assist practices with cleanup of their LIS environment
• Scope, configure, test, and maintain laboratory system interfaces
• Monitor integration performance and troubleshoot issues to maintain operational continuity
• Work with laboratory technicians and laboratory vendors to understand laboratory environments, tests, operations, and lab codes
• Educate and train clinical practices on mapping techniques and system integrations
• Manage multiple active projects running in parallel

• Provide comprehensive clinical, technical, and educational support for leadless left ventricular Cardiac Resynchronization Therapy devices
• Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures
• Identify suitable patients, ensure adherence to best practices, and troubleshoot devices
• Assist with pre-procedure planning and post-procedure follow-up
• Deliver training sessions, presentations, and hands-on demonstrations for healthcare professionals
• Guide users through imaging modalities, procedure workflows, and evolving product features
• Build and maintain relationships with physicians, research coordinators, and clinical teams
• Serve as primary point of contact for assigned sites
• Facilitate device utilization, procedural planning, and logistical support
• Develop and deliver educational materials, models, simulations, and in-service programs
• Ensure teams understand device functionality, procedural techniques, and clinical data interpretation
• Gather feedback on device performance, procedural efficiency, and patient outcomes
• Collect feedback through surveys, interviews, and focus groups
• Analyze feedback data to identify trends, improvement areas, and innovation opportunities
• Collaborate with engineering and product development on product enhancements and future innovations
• Ensure clinical activities comply with regulatory requirements and company policies
• Generate accurate documentation and maintain continuous records
• Secure and maintain vendor credentials for healthcare facility access
• Perform other duties as assigned

Clinical Specialist jobs in Texas

Clinical Laboratory Specialist

Senior Clinical Laboratory Specialist

Clinical Application Specialist

Clinical Specialist, Cranial & Spinal Technologies

Clinical Specialist, Cranial & Spinal Technologies

Clinical Laboratory Integration Specialist

Clinical Laboratory Integration Specialist

Field Clinical Specialist