Clinical Supervisor

• Provide clinical leadership, supervision, mentoring, and operational oversight to Behavioral Health Managers, Associate Counselors, and other behavioral health staff
• Ensure clinical supervision requirements comply with Arizona licensing regulations and organizational standards
• Conduct one-on-one meetings, performance evaluations, coaching, and professional development activities
• Monitor team performance, productivity, quality metrics, documentation standards, and patient outcomes
• Collaborate with clinic leadership, primary care providers, and support staff to improve integrated behavioral health services and patient experience
• Implement process improvements to enhance clinical effectiveness, operational efficiency, and patient satisfaction
• Serve as a behavioral health clinical resource and subject matter expert
• Support recruitment, onboarding, training, scheduling, and retention of behavioral health staff
• Participate in interdisciplinary care team meetings and guide complex patient cases
• Support implementation and effectiveness of the Collaborative Care Model across assigned Prosano Health Care Centers
• Coordinate with psychiatric consultants and primary care providers on evidence-based treatment planning and population health management
• Review clinical documentation for compliance with organizational, payer, professional, and regulatory requirements
• Support patient experience initiatives and resolve escalated behavioral health concerns
• Maintain compliance with HIPAA, accreditation standards, regulations, and organizational policies
• Provide direct patient care, including assessment, diagnosis, brief intervention, care planning, and treatment, as needed
• Conduct biopsychosocial assessments and use validated screening and measurement-based care tools
• Deliver brief evidence-based interventions including CBT, MI, and SFBT
• Develop, monitor, and modify individualized care plans
• Facilitate referrals and care coordination with specialty behavioral health providers and community resources
• Document patient encounters, treatment plans, interventions, outcomes, and recommendations in the electronic medical record
• Work a full-time schedule of at least 40 hours per week, potentially including extended hours
• Perform other duties as assigned

Behavioral Health Supervisor – Clinical Supervisor, East Valley

• Provide clinical leadership, supervision, mentoring, and operational oversight to Behavioral Health Managers, Associate Counselors, and assigned behavioral health staff
• Ensure clinical supervision requirements comply with Arizona licensing regulations and organizational standards
• Conduct one-on-one meetings, performance evaluations, coaching, and professional development activities
• Monitor team performance, productivity, quality metrics, documentation standards, and patient outcomes
• Collaborate with clinic leadership, primary care providers, and support staff to enhance integrated behavioral health services and patient experience
• Identify and implement clinical and operational process improvements
• Serve as a behavioral health subject matter expert in the primary care setting
• Support recruitment, onboarding, training, scheduling, and retention of behavioral health staff
• Participate in interdisciplinary care team meetings and advise on complex patient cases
• Support implementation and success of the Collaborative Care Model (CoCM)
• Coordinate with psychiatric consultants and primary care providers on evidence-based treatment planning and population health management
• Review clinical documentation for compliance with organizational, payer, professional, and regulatory requirements
• Support patient experience initiatives and resolve escalated behavioral health concerns
• Maintain compliance with HIPAA, accreditation standards, state and federal regulations, and organizational policies
• Provide direct patient care, including assessment, diagnosis, brief intervention, care planning, and treatment, as needed
• Conduct biopsychosocial assessments using validated screening and measurement-based care tools
• Deliver brief evidence-based interventions, including CBT, MI, and SFBT
• Develop, monitor, and modify individualized care plans
• Facilitate referrals and care coordination with specialty providers, community resources, and other services
• Document encounters, treatment plans, interventions, outcomes, and recommendations in the electronic medical record
• Work a full-time schedule of at least 40 hours per week, potentially including extended hours
• Perform other duties as assigned

Behavioral Health Supervisor – Clinical Supervisor, West Valley

• Supervise a remote team of RNs in Prior Authorization or Benefit Review
• Oversee referral management, authorization requirements, reinsurance reporting, and inpatient review processes
• Assist with policy and procedure creation and lead implementation of program changes
• Monitor staff competency and production levels
• Perform RN staff duties during coverage needs or work reassignment
• Identify process improvement opportunities and evaluate approved program changes
• Monitor OHP, DMAP, and Medicare rules and communicate changes to stakeholders
• Attend state and other utilization and review meetings and report to the Manager and department
• Ensure service requests and authorizations comply with OHP, Medicare, and coverage determinations
• Develop unit and training materials
• Complete utilization and review reports
• Orient and train new employees and provide ongoing staff training
• Recommend and implement technology improvements; maintain knowledge of QNXT and SharePoint
• Draft technology assessments for Medical Director review
• Act as a resource for department staff and Medical Directors
• Support financial-impact initiatives and collaborate across CareOregon departments
• Identify cases requiring Chief Medical Officer review
• Assign reinsurance reviews based on high-dollar case identification
• Supervise, coach, evaluate, and develop employees
• Plan and monitor staffing, schedules, goals, performance, and corrective action in collaboration with Human Resources

RN Clinical Benefit Management Supervisor

• Coordinate and direct Infusion services across one or several locations.
• Schedule work and coordinate staffing resources and schedules.
• Track productivity and quality outcomes.
• Address issues with staff and patients.
• Participate in hiring, orientation, training, appraisals, coaching, counseling, and discipline of staff.
• Develop, implement, and administer department activities to ensure quality, efficiency, access, work safety, and a positive patient experience.
• Communicate job expectations and approve timecards and staff time-off requests.
• Communicate with Duly physicians and leadership about services and technology updates.
• Maintain department files and records according to Duly guidelines.
• Attend monthly department meetings.
• Provide educational, developmental, and ongoing training opportunities for staff.
• Oversee staff competency in appropriate positions.
• Support acquisitions, new-site development, and startup activities.
• Plan for acquisition, alignment, and engagement of human resources.
• Promote teamwork and alignment with department and organizational goals.
• Support clinical programs and student development.
• Maintain an environment that provides the best patient care.
• Address improvement areas identified through patient feedback and interdepartmental input.
• Perform other assigned duties.

Clinical Supervisor – Infusion

• Provide peer support, empathy, and encouragement to individuals experiencing mental health or substance use issues
• Provide therapy in a safe, non-judgmental environment for clients
• Provide high-quality therapy, including evidence-based practices when possible
• Complete intakes for clients accessing services
• Collaborate with the VIEW team to enhance client care
• Offer consultation and clinical determinations as Clinical Supervisor within VIEW
• Complete an hour of individual supervision with each supervisee
• Participate in and/or facilitate team meetings
• Attend applicable weekly case consultation meetings to provide clinical oversight as needed
• Review client progress and provide ongoing therapy
• Continuously develop clinical skills through consultation and training
• Assist in developing recovery-focused initiatives and programs
• Contribute to evaluation and improvement of VIEW services
• Maintain documentation of client interactions and progress

• Perform internal case management, evaluation, education, and development of nursing talent
• Participate in patient transitions from facilities to homes through Start of Care Assessments and Re-evaluations
• Review physicians’ orders and update plans of care and documentation as necessary
• Assist with selecting, training, and validating new clinical staff
• Promote and enhance staff clinical expertise to provide safe, quality nursing care
• Collaborate with operations and business development teams
• Ensure adherence to State, Federal, and Local regulations and Aveanna policies and procedures
• Complete patient intake and discharge to home
• Conduct nurse competency validation
• Visit patient homes to develop, mentor, and provide professional guidance to field staff

Clinical Supervisor – RN

• Manage daily operations of the training team, including staffing development, oversight of principal and credentialed trainers, and deadline communication
• Build and coordinate training and super user programs with the Training Manager
• Develop, maintain, and standardize manuals, education updates, tip sheets, and other educational materials
• Coordinate program scheduling and develop the overall training schedule
• Coordinate the transition from solution definition to training delivery
• Communicate training issues and requirements to organizational leadership
• Align training programs with the build and testing of ongoing Epic projects in coordination with application and technical teams
• Provide system analysis and technical design for the Learning Management Software system
• Recruit, develop, mentor, and conduct performance improvement meetings with principal trainers
• Participate in Health IT projects from planning and workflow design through training
• Serve as a subject matter expert for training quality and consistency
• Train and credential additional classroom trainers
• Troubleshoot and resolve application issues with information technology teams and application owners
• Maintain policy and procedure documentation and deliver ongoing training
• Participate in clinic rounds, innovation sprints, and one-on-one end-user sessions
• Build electronic health record documentation tools and specialty-specific clinical content
• Provide technical expertise for system upgrades by building, designing, testing, and documenting new functionality
• Commit to ticket service agreements and help keep ticket volume controlled

Supervisor, Clinical IS Principal Trainer – Epic

• Supervise the day-to-day operations of the Manhattan KS Branch
• Ensure laboratory tests are accurately performed and results are reported in a timely manner
• Directly supervise, train, and mentor laboratory personnel
• Monitor daily workflow in the lab and schedule adequate assay coverage
• Ensure all shifts are properly staffed
• Research and resolve production errors, escalating when necessary
• Engage in continuous process and service level improvements
• Ensure equipment is properly maintained through Quality Control
• Prepare and maintain Quality Assurance records and documents
• Evaluate process improvements and make recommendations
• Meet regularly with direct reports to provide coaching and feedback
• Perform bench work as needed and maintain technical proficiency/competency
• Ensure work complies with state and federal regulations
• Administer and manage policies and procedures
• Process and maintain payroll and personnel files
• Perform administrative duties as needed

Clinical Laboratory Supervisor – Patient Services

• Supervise, coach, and support crisis line staff and volunteers
• Provide clinical guidance and mentorship during real-time crisis situations
• Support daily operations in a 24/7 crisis contact center
• Train staff on best practices, policies, and crisis intervention techniques
• Monitor call and performance trends to ensure quality and consistency
• Partner with internal leaders and external behavioral health providers
• Serve as a trusted clinical resource for staff at all experience levels
• Help ensure 24/7 coverage and clinical excellence
• Collaborate with clinical leaders and community partners across the state

Clinical Supervisor – All Shifts

• Oversee day-to-day laboratory operations to ensure timely, accurate, and efficient test results
• Coordinate staffing, scheduling, and workload distribution
• Maintain operational readiness across sites, including equipment, supplies, and workflow optimization
• Troubleshoot technical, operational, and service issues as an on-site resource
• Ensure compliance with CLIA, CAP, TJC, OSHA, and other applicable standards
• Monitor quality indicators, turnaround times, proficiency testing, and error trends; implement corrective actions
• Maintain policies, procedures, and quality documentation
• Lead or support inspections, audits, and readiness activities
• Supervise laboratory staff, including hiring, onboarding, coaching, and performance management
• Conduct competency assessments, annual evaluations, and ongoing skills validation
• Perform testing as needed and maintain competency across assigned disciplines
• Provide technical consultation to staff, providers, and customers
• Evaluate and validate new instruments, methodologies, and test implementations
• Ensure maintenance, calibration, and performance verification of laboratory equipment
• Assist with budgeting, expense monitoring, cost-containment initiatives, capital planning, supply chain management, and utilization review
• Lead and support process improvement initiatives using Lean, Six Sigma, or similar methodologies
• Analyze workflows and data to drive operational enhancements and patient outcomes
• Support system-wide standardization and best practice adoption across sites
• Promote customer service and collaborate with nursing, medical staff, and other departments
• Serve as a liaison between laboratory staff and leadership
• Provide and maintain a safe environment for caregivers, patients, and guests
• May perform additional duties of similar complexity as required or assigned