Collections

• Welcome and assist the public, particularly with memberships, recommendations, and information searches
• Develop and manage collections in accordance with the collection development policy for the Adult and Youth subject areas
• Participate in project groups for cultural programs, including the film club and senior residence program
• Contribute to the digital mediation of knowledge
• Work at the media library sites located at 111 Rue Jean-Jaurès and 29 Avenue de l’Europe in Levallois-Perret
• Provide occasional evening coverage for film club screenings and the Night of Reading event
• Work on Sundays on a voluntary basis

Heritage and Library Collections Assistant

• Monitor and analyze the customer aging report
• Conduct amicable customer follow-ups by phone, email, and letter
• Identify and monitor billing disputes with operational teams and partners
• Ensure follow-up on payment commitments and implement appropriate collection actions
• Reconcile customer accounts and allocate incoming payments
• Contribute to improving DSO and performance indicators
• Prepare reports and contribute to collection review meetings
• Recommend improvements to accounts receivable management processes
• Work on client sites as part of operational fractional-role or transition-management assignments
• Maintain regular communication with the finance team and report to an internal assignment manager

Collections Specialist – Transition Assignment, Fractional Role

• Define and deploy the amicable collections strategy in a migration environment (reminder sequences, payment schedules, repayment plans)
• Coordinate contributions from Billing, Customer Care, and Activation to ensure the end-to-end process is reliable
• Ensure process compliance with the regulatory framework governing amicable collections from individual customers
• Monitor and improve key performance indicators (delinquency rate, DSO, amicable collections rate, doubtful receivables rate)
• Serve as the sole point of contact for the collections service provider: specifications, service levels, reporting, and performance
• Make decisions on high-stakes cases through to formal notice of default
• Work with IT to configure collections tools and automate payment reminders
• Supervise, support, and develop a Collections Officer
• Structure the function’s organization (processes, tools, portfolio allocation) and anticipate its growth in volume
• Collaborate daily with Billing, Customer Care, Activation, and IT

Collections Manager

• Manage the entire collections process for the assigned portfolio of veterinary clinics
• Handle the amicable collection of receivables: monitor overdue payments, follow up with customers, and secure payment commitments
• Review and qualify invoices and monitor the progress of cases
• Propose and negotiate appropriate payment solutions
• Identify, address, and coordinate the resolution of disputes with internal teams
• Prepare and forward cases for litigation when necessary
• Conduct regular reviews of the accounts receivable aging and report to the Collections Manager
• Provide activity reporting and maintain up-to-date customer data
• Monitor incoming payments, assist with account reconciliation, and prepare aged receivables reports
• Keep internal teams continuously informed and ensure the professional management of customer relationships

Collections jobs in France

Heritage and Library Collections Assistant

Collections Specialist – Transition Assignment, Fractional Role

Collections Manager

Collections Officer – Fixed-Term Contract