Communications

• Install, program, maintain, troubleshoot, and repair land mobile radio systems and related communications equipment
• Design and upgrade customer systems to current technologies and solutions
• Perform minor electronic circuitry modifications
• Deploy factory software and firmware updates
• Provide technical support to customers regarding system performance, maintenance, and repair needs
• Collaborate with the team, Service Manager, and customers
• Complete service tickets, work orders, and technical documentation accurately and on time
• Adhere to company safety standards, quality requirements, and service procedures
• Participate in an on-call rotation for after-hours emergency support
• Travel to customer job sites to meet company and customer needs
• Perform other duties as assigned

Communication Systems Technician I

• Install, program, and maintain advanced public safety communication systems
• Support dispatch consoles, P25 and Astro25 trunked radio networks, and Motorola APX and MOTOTRBO platforms
• Identify root causes, execute corrective actions, and verify system performance
• Perform field service including site visits, turn-ups, cutovers, acceptance testing, signal/coverage verification, and configuration documentation
• Partner with customers to plan installation and programming strategies, coordinate access, and ensure site readiness
• Assist with scope development, quoting, and estimating for service, installation, and programming projects
• Perform preventive maintenance, firmware/software updates, subscriber reprogramming, and configuration management
• Make minor mechanical/electronic modifications such as connector, wiring, antenna, and accessory adjustments
• Complete service tickets with work performed, parts used, and recommended follow-up actions
• Mentor junior technicians through technical guidance and hands-on coaching
• Build customer relationships and serve as the primary technical contact
• Participate in an on-call rotation and provide after-hours technical support
• Support public safety customers across Maryland and Washington, DC
• Perform other duties as assigned

Communication Systems Technician II

• Lead a team creating communication and multimedia products for internal and external audiences
• Develop responses, provide planning, manage, and brief findings for Congressional, DoD, government agency, media, industry, and audit inquiries
• Coordinate with the Program Executive Office public affairs officer to facilitate communications among media, squadrons, industry partners, NAVAIR IPTs, and other agencies
• Create, maintain, and implement communications plans
• Advise leadership on program messaging
• Produce internal and external stakeholder communications using Adobe Creative Suite, Microsoft Office Suite, and other industry software
• Craft briefs, communications plans, crisis media response plans, media query responses, key messages, press releases, feature articles, award packages, talking points, speeches, and social media posts
• Support public relations through leadership interview preparation, media training, event planning and coordination, protocol activities, and public-image initiatives
• Design multimedia products including infographics, illustrations, logos and branding, web content, wireframes, mockups, prototypes, publications, fact sheets, photography, digital image editing, museum-quality wall displays, and tradeshow displays
• Collaborate with creative professionals through peer reviews, professional resource sharing, and continuing education sessions

Senior Strategic Communication Specialist

• Implement communications strategies promoting VOACC's fundraising campaigns, events, and donor engagement
• Manage VOACC's monthly e-newsletter and social media presence for donors and stakeholders
• Collaborate with external vendors to create digital and printed marketing collateral
• Manage and publish accurate, up-to-date, engaging website content
• Analyze media markets to identify reporters and influencers for outreach
• Coordinate logistics planning for projects and events
• Liaise with program staff to gather and write consumer impact stories
• Measure and report communications effectiveness, engagement levels, and progress
• Occasionally capture video and photography of consumers and staff
• Craft press releases and other articles as needed
• Perform other duties as assigned

Communications jobs in Maryland

Communication Systems Technician I

Communication Systems Technician II

Senior Strategic Communication Specialist

Marketing and Communications Coordinator