Content Manager

• Plan and create multi-lingual content strategies in collaboration with cross-functional teams
• Produce persona-specific documentation meeting writing and information architecture standards
• Create accessible GIFs and video tutorials for end-users
• Develop and follow style guides and writing guidelines
• Develop, document, and refine standard operating procedures
• Work with cross-functional teams to understand product and documentation requirements
• Manage release cycle tasks and assignments within deadlines
• Develop, conduct, and track usability tests with stakeholders
• Analyze productivity metrics
• Address multi-lingual content gaps with internal and external stakeholders
• Assist in developing and implementing content strategies for global audiences
• Assist in using AI to enhance documentation and process quality
• Create and manage style guides, glossaries, and templates
• Conduct content audits
• Collaborate with translators and regional teams to adapt content for languages and cultures
• Review and QA localized content
• Maintain translation memories with translation vendors
• Write, edit, and organize technical content including release notes, FAQs, help topics, blog posts, and video tutorials
• Work with developers, product managers, and UX designers
• Update documentation for new features and user feedback
• Align content with business objectives and user needs
• Present content strategies and findings to stakeholders
• Provide input on content design and structure
• Use analytics tools to measure content effectiveness
• Gather feedback to refine and optimize content
• Stay informed on industry trends and best practices

Explore Content Strategist at D2L. Review requirements and application details.

Remote Content Manager jobs in Canada

Content Strategist

Lead Content Steward

Senior Manager, Content & Brand

Content Manager

Associate Director, Content Strategy

Conversion Content Strategist