Content Marketing Manager

• Manage day-to-day article publishing across Capital One and Discover content hubs
• Direct contractor work to ensure priority content is published smoothly
• Partner with Content Marketing teammates on operational updates, platform improvements, and tool integrations
• Develop and maintain process documentation
• Drive continuous process improvements
• Perform quality assurance checks to ensure accuracy
• Ensure processes meet risk and compliance standards
• Manage publishing resources, capacity, and changing priorities
• Serve as the primary point of contact across business analyst, marketing, legal/risk, and platform teams
• Convert long-term goals into actionable plans
• Identify solutions to open-ended problems and build cross-functional partnerships
• Establish project structures for complex projects and adapt to changing priorities

Principal Associate, Process Management – Content Marketing

• Brainstorm and develop concepts for social media and blog content
• Write, edit, and proofread social media posts, articles, and blog content
• Create and curate visual and multimedia content, including images, videos, and graphics
• Schedule and post content across social media platforms and the website blog
• Learn and apply UVA Brand Guidelines throughout brand messaging and content
• Monitor engagement and suggest optimizations based on performance data
• Work directly with the Associate Director of Communications and closely with the UVA | Northern Virginia leadership team
• Occasionally travel some distance to attend meetings and programs

Content Marketing Coordinator

• Handle escalated claims files involving complex contents or additional living expense damages
• Conduct thorough coverage investigations and ensure policies are applied correctly
• Use advanced video technology to collaborate with onsite vendors, identify damages, and write contents damage estimates virtually
• Communicate empathetically with customers throughout the claim process
• Negotiate claim settlements with customers, vendors, third-party carriers, and claimants
• Coordinate with structure adjusters for holistic claim handling
• Use data and analytics to influence decision-making
• Investigate property claims through detailed damage reviews and policy interpretation
• Document claim work accurately and timely in the claims system
• Work virtually from home while occasionally performing onsite field inspections
• Complete virtual training and ongoing development

Property Adjuster – Coordinated Contents

• Write and edit blogs, impact stories, video scripts, social media copy, and other communications materials
• Adapt messaging, tone, and structure to different audiences and formats
• Research topics and interview participants and experts
• Verify facts, quotations, and impact claims against source materials
• Represent people and their experiences accurately and respectfully
• Deliver content ready for editorial review while applying brand, style, accessibility, and approval guidelines
• Develop creative briefs and scripts
• Guide video producers, photographers, and designers through clear direction and actionable feedback
• Build understanding of Empowerment programs, audiences, milestones, and communications needs
• Lead working meetings and translate requests into practical communications recommendations
• Advise colleagues on objectives, audiences, formats, and timing
• Connect Empowerment stories with the organization’s broader work in connectivity, advocacy, safety, and community engagement
• Identify storytelling opportunities and contribute to integrated campaigns and program launches
• Plan assigned work from brief through delivery, including responsibilities, dependencies, deadlines, and review stages
• Maintain the editorial calendar and project-tracking systems
• Coordinate with design, social media, email, web, media, and community engagement colleagues
• Make day-to-day content and delivery decisions within agreed priorities
• Monitor organizational developments and connect opportunities across teams
• Assess content performance with measurement colleagues and use audience insights to improve future communications
• Explore storytelling practices and recommend useful approaches

Content Marketing Manager jobs in Virginia

Principal Associate, Process Management – Content Marketing

Content Marketing Coordinator

Property Adjuster – Coordinated Contents

Content Communications Manager