Customer Support

• Support administrative care management duties
• Conduct member and provider outreach
• Support healthcare initiatives and activities, including educational and quality campaigns
• Assist with scheduling care manager and member appointments
• Respond to member inquiries
• Perform data entry and research
• Support members' non-clinical needs
• Manage low-risk members for health-related social needs, education, and basic member outreach screenings/inquiries

Government Programs Care Manager Support Specialist I

• Contact members and community partners to support healthcare initiatives and activities
• Conduct educational and quality campaigns
• Assist with scheduling care manager and member appointments
• Perform ongoing functions related to members' health-related social needs directly or through social service departments and community-based organizations
• Respond to member inquiries
• Support clinicians in physical and behavioral health care management with provider and member activities
• Support relationships with community partners and work with community-based organizations
• Contribute to the design of community health outreach programs
• Perform field-based work as required by initiatives, health campaigns, and departmental functions
• Manage low-risk members for health-related social needs, education, basic outreach screenings, assessments, and inquiries

Government Programs Care Manager Support Specialist II

• Contact members and community partners to support healthcare initiatives and activities
• Support educational and quality campaigns
• Assist with scheduling care manager and member appointments
• Perform ongoing functions related to members' health-related social needs directly or through social service departments and community-based organizations
• Respond to member inquiries
• Support clinicians in physical and behavioral health care management with provider and member activities
• Support relationships with community partners
• Work with community-based organizations
• Contribute to the design of community health outreach programs
• Perform field-based work as required by initiatives, health campaigns, and departmental functions
• Manage low-risk members for health-related social needs, education, and basic outreach screenings, assessments, and inquiries

Government Programs Care Manager, Support Specialist II

• Answer and process incoming parts calls from customers and service technicians
• Pull orders, receive and put up stock
• Order parts and develop relationships with Crown factory and outside vendors
• Enhance customer retention by monitoring customer satisfaction with parts support and responding to customer concerns and requests
• Maintain direct contact with current and prospective customers
• Prepare customer quotes
• Process paperwork
• Perform inventory control, including cycle counts of stockroom, vans, and customer consignments

Parts Customer Care Representative

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot, including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept returned rental equipment
• Install hitches and trailer wiring
• Fill propane
• Drive a forklift
• Participate in ongoing U-Haul education through U-Haul University
• Perform other duties as assigned

Customer Support jobs in New Mexico

Government Programs Care Manager Support Specialist I

Government Programs Care Manager Support Specialist II

Government Programs Care Manager, Support Specialist II

Parts Customer Care Representative

Customer Service Representative