Data Analyst

• Provide data-driven strategic consulting to Fortune 500 clients
• Support and deliver client analyses
• Contribute to analytically oriented projects from inception to delivery, including client communication, analysis, and packaging/presentation of deliverables
• Develop measurement and analytic plans
• Develop analytic deliverables and present them to internal and client teams
• Author and maintain Standard Operating Procedures and process documentation
• Perform documentation governance, including due diligence reviews, change management tracking, and program-record maintenance
• Engage cross-functional stakeholders to elicit requirements, evaluate business needs, and deliver solution recommendations through presentations and consultations
• Scope, shape, and transform business questions into analyses leading to actionable results
• Provide insights on contact center operations and sales for a healthcare client
• Present insights and recommendations in clear, confident presentations

Explore Senior Business Data Analyst – Contact Center Analyst at TTEC Digital. Review requirements and application details.

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