Engineer

• Manage a team of Professional Services Engineers delivering installation, migration, training, and advisory services across the GitLab platform
• Own team performance, development, and day-to-day customer delivery across Europe
• Partner with Technical Architects and Professional Services management on implementation projects, migrations, and statement of work engagements
• Lead end-to-end GitLab implementation and migration engagements for enterprise customers across Europe
• Support statement of work scoping and align technical resources to customer needs with Sales and Customer Success
• Develop team members through 1:1s, coaching, feedback, and career conversations
• Monitor project health, identify delivery risks, and escalate or intervene as needed
• Track utilization, customer satisfaction, and escalation trends
• Act as senior escalation point for complex customer situations
• Improve Professional Services processes, tooling, knowledge sharing, and delivery standards

Explore Manager, Professional Services Engineers at GitLab. Review requirements and application details.

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