Executive Assistant

• Handle high-volume inbound and outbound phone calls with patients, pharmacies, payer offices, and healthcare contacts
• Communicate clearly and professionally in English and Spanish
• Provide appointment reminders, follow-up calls, rescheduling support, and general patient assistance
• Answer routine patient questions and escalate concerns appropriately
• Manage new and existing patient scheduling through phone, email, and text
• Maintain provider calendars and coordinate cancellations, reschedules, and waitlists
• Conduct pre-visit outreach and document patient demographics, appointment notes, and call outcomes
• Verify patient eligibility, benefits, copays, deductibles, covered services, and authorization requirements
• Document insurance verification results in the EMR and internal trackers
• Process referrals and prior authorization requests; track approvals, denials, and follow-up actions
• Coordinate with payer offices, provider offices, and internal team members
• Maintain documentation and support inbox management, task queues, forms, uploads, and follow-up tracking
• Handle patient information in a HIPAA-compliant manner
• Provide proactive status updates and complete assigned tasks with minimal follow-up

Explore Bilingual Virtual Assistant – Receptionist at GoLean Health. Review requirements and application details.

Bilingual Virtual Assistant – Receptionist

Bilingual Virtual Assistant, Receptionist

Bilingual Virtual Assistant, English/Spanish, Receptionist

Remote Executive Assistant jobs in Mexico

Bilingual Virtual Assistant – Receptionist

Bilingual Virtual Assistant, Receptionist

Bilingual Virtual Assistant, English/Spanish, Receptionist

Executive Assistant – CEO

Medical Virtual Assistant, MVA

Medical Virtual Assistant, MVA

Medical Virtual Assistant, MVA

AI Marketing Semi Senior Assistant

Executive Assistant – Marketing and Communications Support

Healthcare Virtual Assistant