Field Engineer

• Inspect, test, troubleshoot, perform start-up and collect data on low-, medium- and high-voltage electrical systems at industrial and commercial customer sites
• Perform instrument transformer tests
• Conduct power transformer testing using Doble, TTR, insulation resistance and related methods
• Test electro-mechanical and solid-state relays
• Perform cable testing using Tan Delta, Power Factor, VLF and DC Hipot
• Troubleshoot automatic transfer switches
• Test low-, medium- and high-voltage switchgear and circuit breakers
• Perform moderately complex relay calibration and power metering
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner
• Work with a team to complete work safely, efficiently and to high quality standards

Field Service Technician

• Support the Field Service Organization serving government and public safety communications customers
• Deploy, optimize, repair, and maintain mission-critical digital mobile communication infrastructure and related equipment
• Provide technical support and advanced troubleshooting for software-driven electronics and communication system infrastructure
• Provision communication system infrastructure and optimize RF and Broadband architecture, including analog, P25 digital, and data infrastructure
• Maintain, optimize, test, document, and support complex communication systems
• Perform preventative maintenance, trend analysis, and documentation
• Develop solutions for difficult technical problems during maintenance, upgrades, and support issues
• Collaborate with Engineering, Project Management, Sales, Customer Service, Field Engineers, and service partners
• Support LAN, WAN, wired/wireless communication systems, logging recording systems, RF interfaces, networking equipment, server hardware/OS, and software infrastructure
• Provide weekly reports of activities and accomplishments
• Provide technical training and guidance on integrating new tools and solutions
• Resolve customer and system/application issues, including during stressful situations
• Provide 24/7/365 on-call support for Minnesota's ARMER Public Safety System

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
• Execute system resets, configuration checks, and minor component replacements
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
• Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments
• Deliver, replace, and return spare or defective parts while documenting part usage
• Record time worked, tasks completed, and service outcomes in service management tools
• Follow documented service procedures, safety guidelines, and site-specific requirements
• Escalate unresolved or complex issues to higher-level technical support teams
• Provide basic status updates and participate in scheduled service coordination touchpoints
• Work variable part-time hours based on business needs, service demand, site requirements, and technician availability

Field Service Technician II

• Perform on-site installation, service, repairs, preventive maintenance, and site surveys on beverage dispensing equipment at customer locations
• Serve as the primary on-site technical contact
• Diagnose and resolve equipment issues
• Provide responsive, professional customer support
• Instruct customers on proper equipment operation and care
• Receive and promptly respond to dispatched service calls
• Perform quality drink checks for ratio/brix, temperature, and taste
• Assess repairability and recommend equipment replacement when needed
• Train customers in equipment maintenance and report misuse
• Follow up with accounts and update managers, supervisors, technicians, and dispatchers
• Close out calls and accurately document service activities
• Maintain parts and equipment inventories
• Keep the company vehicle clean and organized and schedule routine maintenance
• Operate and manage the company-issued vehicle, tools, and equipment
• Receive direct-shipped parts
• Support dispatch routing and call prioritization
• Travel throughout the region for other projects
• Liaise between management and sales regarding customer concerns
• Identify and communicate customer growth opportunities
• Complete applicable safety programs and processes

• Provide service-intensive support to customers across the market
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems
• Complete emergency service requests, equipment changeouts, and planned and unplanned work orders
• Evaluate account conditions and proactively help customers meet Ecolab Brand Standards
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance
• Complete accurate and timely documentation for all work performed
• Communicate Ecolab’s total value to customers and strengthen customer relationships
• Partner with sales, distribution, and service teams to improve responsiveness and deliver a consistent customer experience

• Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating delays to the Service Coordinator
• Install and set up new computer hardware, software, and peripherals
• Troubleshoot and resolve onsite issues involving workstations and printers
• Provide onsite support for connectivity issues involving ISPs, wireless networks, DHCP, DNS, VPN, RDS, and Citrix
• Educate and guide clients on technical standards and best practices
• Identify recurring issues and initiate problem tickets
• Recommend improvements to supported hardware and software
• Maintain accurate real-time timesheets
• Record complete and accurate troubleshooting and client communication notes
• Provide hands-on support at client sites and ensure timely resolution and consistent communication
• Perform additional duties as assigned

Field Engineer jobs in Minnesota

Field Service Technician

Field Service Technician

Field Service Technician II

Field Service Technician

Field Service Technician

IT Field Engineer I