Front Desk

• Serve as the first point of contact for the company
• Answer inbound calls
• Take clear and detailed messages
• Distribute messages to the correct department

Front Desk Receptionist

• Perform daily opening and closing procedures of the office
• Welcome patients and visitors in a pleasant, professional manner
• Assist in comforting patients and maintaining the reception area
• Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments
• Collect co-pays and balance total office finances daily
• Assist patients with necessary forms and documentation
• Build and maintain patient records using the practice EMR system
• Build, monitor, and maintain physician schedules according to scheduling rubrics
• Assist with daily distribution of quality assurance surveys and prevention screenings
• Monitor and respond to Care Team inbox messages in collaboration with a nurse
• Monitor daily visit lists to ensure required appointments are scheduled
• Protect patient privacy by adhering to HIPAA confidentiality guidelines
• Transition into other related daily roles as necessary
• Maintain daily office operations by following standard policies and procedures
• Perform assigned special projects

Medical Front Desk Receptionist – Float

• Greet and welcome guests promptly and sincerely
• Register guests and retrieve guest information using the computer system
• Confirm guest details, including number of guests and room rates
• Select rooms based on guest needs
• Code electronic keys, certificates, and coupons
• Verify and imprint credit cards for authorization
• Handle cash, make change, and balance the assigned house bank
• Accept and record vouchers, travelers’ checks, and other forms of payment
• Post charges to guest rooms and house accounts
• Answer telephones and provide accurate information about outlet hours and local attractions
• Input and retrieve guest messages and communicate message content
• Retrieve mail, small packages, and facsimiles for guests
• Close guest accounts at checkout and ensure guest satisfaction
• Research and resolve guest complaints and issues, escalating to a supervisor when appropriate
• Resolve complications such as room-location changes, credit issues, price conflicts, and heating or air-conditioning problems
• Remain calm and alert during emergency situations and periods of heavy hotel activity
• Keep corridors and service areas neat
• Adhere to company policies and procedures
• Assist other front desk personnel and perform related duties requested by a supervisor or manager

Hotel Front Desk Agent

• Greet guests immediately with a friendly and sincere welcome
• Listen to guest requests, respond appropriately, and provide accurate information about outlet hours and local attractions
• Complete guest registration and checkout processes using the computer system
• Select rooms based on guest needs and code electronic keys
• Provide welcome folders with room keys, certificates, and coupons as appropriate
• Negotiate compromises for dissatisfied guests, including authorizing revenue allowances
• Answer the telephone, input and retrieve messages, and communicate messages to guests
• Retrieve mail, small packages, and facsimiles for customers
• Manage third-party internet billing and arrivals
• Prepare group arrivals and pre-arrival packets
• Anticipate arrival flow and ensure smooth check-in and checkout
• Train new agents on daily duties, cash handling, CRM Toolbox, hotel organization, brand standards, and PMS training
• Monitor and track associates' time and attendance
• Reinforce attendance policies and recommend progressive discipline when needed
• Help ensure high Associate Satisfaction scores
• Work with supervisory and management staff to maintain a consistent quality work environment
• Assist other front desk personnel as needed
• Perform related duties requested by management

Front Desk Supervisor

• Greet and welcome customers immediately and courteously
• Listen to guest requests, provide accurate information, and take appropriate action
• Complete guest registration using the computer system
• Select rooms based on guest needs
• Code electronic keys, certificates, and coupons
• Verify and authorize credit cards
• Handle cash, make change, and balance the assigned house bank
• Accept and record vouchers, travellers’ checks, and other payments
• Post charges to guest rooms and house accounts
• Answer telephones and input and retrieve guest messages
• Retrieve mail, packages, and facsimiles for customers
• Close guest accounts at checkout and ensure guest satisfaction
• Research and resolve guest complaints, credit issues, price conflicts, and room problems
• Escalate unresolved issues to a supervisor when appropriate
• Remain calm during emergencies and periods of heavy hotel activity
• Keep corridors and service areas neat
• Follow company policies and procedures
• Assist other Front Desk Personnel
• Perform related duties requested by the supervisor or manager

Front Desk Agent

• Deliver a best-in-class welcome for new and returning students, explaining studio etiquette, class formats, intensity levels, and membership benefits
• Build warm relationships with students and teachers
• Assist students with retail, mat/towel rentals, water, and yoga product purchases; thoughtfully upsell when appropriate
• Manage class waitlists and ensure smooth check-in flow
• Communicate studio updates, promotions, and facility issues to teachers and the Studio Experience Team
• Reconcile rosters, verify charges, support student needs, and complete roster close-out processes
• Support retail sales through sizing assistance, product recommendations, and purchase decisions
• Maintain merchandise presentation, handle markdowns, and place new products on the sales floor
• Maintain practice rooms, reset props, clean mirrors, and ensure studio readiness
• Clean and stock locker rooms and uphold facility cleanliness standards
• Serve as studio key holder and perform daily opening and closing procedures
• Prepare the studio for the first class by unlocking it and setting up lights and audio
• Secure the studio after final classes, reconcile POS, tidy rooms, and restock as needed

Front Desk jobs in United States

Front Desk Receptionist

Medical Front Desk Receptionist – Float

Hotel Front Desk Agent

Front Desk Supervisor

Front Desk Agent

Front Desk Associate