Learning and Development

• Create learning experiences that help leaders at every level lead with clarity, candor and confidence
• Facilitate enterprise programs and custom leader sessions in person and virtually, covering foundational management skills through executive-level team development
• Build trust quickly, handle complex conversations with composure, and adapt when discussions go off-script
• Partner with business line executives and HR leaders to diagnose needs, recommend solutions, and connect learning to business strategy and outcomes
• Contribute to needs analysis, learning design and enhancement
• Influence facilitator guides, activities and debriefs
• Use learner feedback, survey data and observation evidence to refine delivery and strengthen programs
• Own session readiness, including rosters, technology, materials and communications
• Participate in observation and coaching cycles, share best practices, and raise facilitation standards across the team

Leadership Development Facilitator

• Execute training programs at the operational level
• Execute training plans and provide feedback for improvement
• Customize and localize training materials for specific roles or departments
• Facilitate in-person and virtual training
• Deliver onboarding, safety, and job-specific training to hourly team members
• Mentor others and potentially lead projects
• Drive change communication and training rollout during change initiatives
• Partner with supervisors and frontline employees to identify training gaps
• Maintain training records and ensure local documentation is current
• Collect feedback and report on training, participation, and comprehension
• Support corporate training strategies and promote continuous learning and operational excellence
• Comply with all policies and standards
• Perform other duties as assigned

Training Specialist II

• Recruit, train, and license foster parents
• Provide pre-service training for potential foster parents
• Assess and evaluate potential foster parents based on state and agency policy
• Guide potential parents through the licensing process
• Submit licensing documentation to the state and required agency documents
• Ensure foster parent training remains in compliance after licensing
• Provide at least quarterly supervision and assessment
• Maintain audit-ready files and documentation
• Cooperate with the foster care coordinator to provide comprehensive support and help foster parents maintain child placements
• Conduct public speaking and marketing to recruit families
• Assist in locating placements for children
• Work independently and with a team to ensure safe placement of children
• Work typical hours of 8–5 with flexibility for occasional evenings or weekends

Licensing & Training Specialist, Foster Care

• Partner with clients to understand strategic objectives, business needs, stakeholders, and risks associated with large-scale process, data, and technology transformations
• Assess change scope, complexity, organizational readiness, and employee impacts to determine the appropriate change management approach
• Develop and implement employee-focused change strategies that increase adoption, utilization, and proficiency with new processes, systems, and ways of working
• Create integrated change management plans covering stakeholder engagement, communications, training, sponsorship, coaching, resistance management, and reinforcement
• Facilitate change readiness, strategic planning, stakeholder alignment, and team effectiveness workshops
• Develop and manage change roadmaps, timelines, project plans, impact assessments, readiness assessments, and adoption measures
• Collaborate with client leaders and CLA project teams to integrate change management activities into broader project and implementation plans
• Monitor change progress, adoption, resistance, and organizational risks, adjusting strategies to help clients achieve sustainable business outcomes

Senior Organizational Change Manager

• Recruit, train, and license foster parents
• Provide pre-service training for potential foster parents
• Assess and evaluate potential foster parents based on state and agency policy
• Guide potential parents through the licensing process
• Submit licensing documentation to the state and required agency documents
• Ensure foster parent training remains in compliance after licensing
• Provide at least quarterly supervision/assessment
• Maintain audit-ready files and documentation requirements
• Work with the foster care coordinator to provide comprehensive support for maintaining child placements
• Conduct public speaking and marketing to recruit families
• Assist in locating placements for children
• Work independently and with a team to ensure safe placement of children
• Work typical hours of 8–5, with occasional evenings or weekends to meet with foster parents or support marketing activities

• Partner with subject matter experts and business stakeholders to conduct needs assessments
• Define performance-based learning objectives and align solutions with business priorities
• Create learner-centric experiences across e-learning, live facilitated learning, immersive simulations, blended programs, and performance support systems
• Apply User Experience design principles, learning technology, and authoring tools
• Design multimedia-rich learning materials including storyboards, scripts, visual designs, e-learning, videos, and assessments
• Incorporate graphic design principles and brand standards
• Apply project management principles and Agile methodologies to deliver projects on time and within budget
• Develop and implement evaluation strategies using data analytics to measure business impact
• Provide data-driven recommendations
• Stay current with performance-based learning, UX, and emerging technology trends
• Research new approaches and participate in peer reviews
• Seek and provide constructive feedback

Learning and Development jobs in North Carolina

Leadership Development Facilitator

Training Specialist II

Licensing & Training Specialist, Foster Care

Senior Organizational Change Manager

Licensing & Training Specialist, Foster Care

Learning Experience Designer