Legal Assistant

• Perform paralegal level support tasks under the direction and supervision of attorneys
• Communicate professionally with clients through email and outbound telephone calls
• Assist attorneys with legal and administrative tasks related to active client matters
• Review documents and case records carefully to identify missing or inconsistent information
• Track outstanding client information, documents, and follow up items
• Upload, organize, label, and retrieve case documents in the case management system
• Maintain accurate and current case information within MyCase
• Protect confidential client and legal information at all times
• Support attorneys in maintaining organized workflows and meeting case deadlines
• Coordinate case related communications between clients and attorneys
• Conduct outbound calls to clients when additional information, documentation, or case updates are needed
• Prepare subpoenas and supporting documentation as directed
• Draft, format, review, and organize legal documents using established instructions and templates
• Respond to routine client questions and concerns while escalating legal matters to the appropriate attorney
• Help manage cases, client records, deadlines, and related documentation

Legal Assistant – Client Case Coordinator

• Follow established firm procedures, training materials, and the firm's internal playbook
• Schedule hearings for motions
• Draft professional letters and legal correspondence
• Track important deadlines and ensure timely completion of assigned tasks
• Handle sensitive client and case information with confidentiality and discretion
• Support trauma-informed legal assistance for clients navigating sensitive circumstances
• Follow security protocols and prevent information security risks
• Help fine tune and expand the firm's training playbook
• Communicate task status, priorities, availability, and challenges
• Identify potential issues and resolve them independently when appropriate
• Maintain responsiveness and availability during scheduled working hours
• Obtain records and follow up on outstanding records requests
• Monitor Connecticut judicial websites
• Draft and file motions and other legal documents
• Remind and hold the attorney accountable for deadlines, appointments, and commitments
• Maintain organized case information and documentation
• Assist with light billing and administrative responsibilities
• Support day-to-day case management and administrative needs
• Maintain and manage calendars

Legal Assistant – Civil Litigation

• Maintain accurate records and case documentation
• Track case progress and help ensure deadlines are met
• Assist the Office Manager and Paralegal with daily legal operations
• Monitor active cases and follow up on pending items
• Organize legal files and correspondence
• Coordinate with internal team members on ongoing legal matters
• Prepare case and client summaries and status reports
• Communicate with inmates' family members regarding case updates and information
• File final documents and representation agreements through court systems
• Produce legal documents using established templates

Criminal Appeals Legal Assistant

• Own the client intake process and create a welcoming, professional first impression for prospective clients
• Communicate clearly and consistently with clients throughout their engagement with the firm
• Coordinate consultations, appointments, deadlines, and calendar commitments to keep the attorney’s schedule organized
• Guide new clients through billing procedures and other administrative requirements
• Maintain accurate client information, records, follow-ups, and internal administrative documentation
• Support legal workflows for family and business immigration matters while ensuring important details are not missed
• Anticipate administrative needs and resolve routine client or scheduling issues before they require attorney involvement
• Help create reliable processes that reduce administrative workload and allow the attorney to focus on legal work
• Take on broader responsibilities as the practice and client base continue to grow

Immigration Legal Assistant

• Assist attorneys, case managers, and paralegals with legal research, document preparation, medical inquiries, medical record management, and general case management support
• Manage, organize, and maintain incoming and existing legal documents, case files, and correspondence
• Perform client intake calls, gather relevant information, and accurately document case details
• Conduct factual investigations and gather relevant information to support case progression toward resolution
• Coordinate communication between clients, attorneys, medical providers, court personnel, and other relevant parties
• Maintain and update attorney and case calendars, including appointments, meetings, hearings, deadlines, and other important case dates
• Schedule appointments and follow up on outstanding tasks, requests, and deadlines
• Assist with obtaining, organizing, and following up on medical records, bills, and other case-related documentation
• Perform data entry and ensure case information is accurate and up to date in internal systems
• Provide phone support and respond to client or third-party inquiries professionally and promptly
• Organize electronic and physical files according to established procedures
• Track pending items and follow up with relevant parties to ensure cases continue progressing
• Maintain confidentiality when handling client information, legal documents, medical information, and other sensitive case materials
• Perform other administrative and case support duties as assigned