Loan Processor

• Support end-to-end processing of consumer loan applications
• Manage high-volume inbound and outbound loan-related calls while simultaneously managing loan applications
• Analyze data, research and collect documentation, and prepare loan documents
• Obtain and verify DMV documentation to record the company's lien on loan collateral
• Collaborate with peers across departments throughout the loan application process
• Audit operational documents, executed loan documents, and reports for compliance, accuracy, and authenticity
• Conduct email correspondence, answer TEAM chat queries, perform consumer loan fulfillment audits, and assist with escalated calls and branch emails
• Identify and mitigate potential fraud, suspicious activity, and identity theft
• Conduct member interviews and gather information to satisfy loan conditions and determine loan funding suitability
• Prepare loan documents for member signing and prepare approved loans for disbursement
• Monitor Outlook emails and TEAM chats and respond promptly
• Participate in video conferences and online meetings
• Follow up on member inquiries and concerns via Web Messaging or phone
• Provide customer service to Golden 1 members, dealerships, and outside finance companies
• Perform other tasks as assigned

Explore Direct Loan Processor I at Golden 1 Credit Union. Review requirements and application details.

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