Loan Processor

• Process applications for name, payment, or term changes
• Manage a pipeline of files within required timelines and protocols
• Correspond with all parties regarding required documents and timeframes, including outside vendors
• Obtain and review documents for completeness
• Prepare and review completed loan packages for accuracy, as applicable, and ensure timely delivery to specialists according to departmental guidelines
• Demonstrate knowledge of and adherence to applicable laws, regulations, and organizational processes
• Complete annual regulatory compliance training
• Perform additional duties as assigned
• Report to the Supervisor

• Review loan applications
• Create condition checklists
• Review conditions with borrowers and clear conditions
• Work within the Loan Counselor/Closing team
• Provide customer contact as needed
• Underwrite loan files using mortgage industry and relocation policies knowledge
• Collect and review documentation
• Create loan decisions
• Make independent decisions based on mortgage lending guidelines
• Analyze data and appraisals for secondary-market acceptability
• Deliver loans in purchasable condition to the Secondary Department
• Submit loans through underwriting systems, underwriters, and/or investors for approval
• Interface with borrowers, Loan Counselors, Closers, agents, underwriters, and team members
• Communicate the approval process and critical information to borrowers
• Complete positional skill sets in the Training Program

• Process and pre-underwrite conventional, FHA, VA, and Bond mortgage loans
• Ensure compliance with Company, secondary-market investor, government-agency, federal, state, and local requirements
• Achieve production and quality metrics
• Act as liaison between loan officers, borrowers, underwriters, and funding
• Prepare and review loan files for completeness and compliant submission
• Monitor loan-processing cycle time and resolve issues that could delay closing
• Serve as subject-matter expert/lead when the Supervisor/Lead is unavailable
• Analyze loan-to-value ratios, debt-to-income ratios, credit reports, applications, income, assets, down-payment sources, and supporting documentation
• Order and review third-party documentation, including credit checks, title reports, appraisals, tax returns, and employment/asset verifications
• Check ratios and verify AUS findings and program applicability
• Review documentation integrity and submit loan files to underwriting
• Identify qualifying and program issues and restructure loans as necessary
• Provide program options and recommendations within guidelines
• Update and verify system data
• Obtain and verify clearance of underwriting conditions and prepare files for Closing
• Order generation of loan documents
• Coach and guide less experienced Processors
• Compose professional correspondence and emails using templates
• Provide status updates to Loan Officers and borrowers

Reverse Loan Processor III

• Manage pipeline of loans to ensure data integrity of all data and process inputs
• Review loan files to verify procedures per guidelines
• Order necessary documents
• Follow up with vendors to obtain required documentation
• Communicate with customers to ensure satisfaction
• Clear prior-to-close conditions with signature
• Partner with underwriting on difficult/exception issues
• Review the Closing Disclosure with the customer before scheduled closing
• Organize, record, and service production output of various servicing activities
• Interact with internal and external customers
• Resolve complex issues and perform complex servicing activities under limited supervision
• Work on complex projects
• Occasionally mentor lower-level processors
• Assess risk and drive compliance with applicable laws, rules, regulations, and policies
• Escalate, manage, and report control issues transparently

• Manage pipeline of loans to ensure data integrity of all data and process inputs
• Review loan files to verify procedures per guidelines
• Order necessary documents
• Follow up with vendors to obtain required documentation
• Communicate with customers to ensure satisfaction
• Clear prior-to-close conditions with signature
• Partner with underwriting on difficult/exception issues
• Review the Closing Disclosure with customers prior to scheduled closing
• Organize, record, and service production output of servicing activities
• Resolve complex issues and perform complex servicing activities under limited supervision
• Work on complex projects
• Occasionally mentor lower-level processors
• Assess risk and drive compliance with applicable laws, rules, regulations, and policies
• Escalate, manage, and report control issues transparently

• Ensure loan applications are complete and comply with Federal and NCUA laws, regulations, and Navy Federal policies and procedures
• Review member loan applications for completeness and identify required information or supporting documentation
• Contact members for clarification and obtain additional details; verify employment, references, credit, and payoff information
• Conduct member re-interviews to obtain information requested by the Lending Committee
• Counsel members on loan options, loan status, and Navy Federal policies and procedures while maintaining confidentiality
• Verify employment data with employers, HR departments, supervisors, and other third parties
• Respond to inquiries regarding credit decisions, additional information, lending policies, practices, and collateral requirements
• Determine collateral, interest rates, repayment terms, and purpose codes
• Enter loan application requests into automated loan processing systems and update member demographic information
• Submit loan cancellations and enter changes to loan status in online loan systems
• Monitor loan-system queues, fax databases, and other databases for pending items
• Detect potential fraud indicators
• Forward completed documentation for electronic member-record processing
• Provide administrative support to the section and Lending Committee
• Review, analyze, and return drafts via the Draft Processing System
• Sort and distribute incoming mail and faxes
• Research, assemble, and obtain consumer loan information
• Typically receive guidance from a Consumer Loan Processor II
• Perform other related duties as assigned

Consumer Loan Processor

• Maintain current knowledge of applicable state and federal laws/regulations, internal requirements, BSA/AML, CIP/OFAC, and related compliance obligations
• Manage high-volume loan-related calls, emails, internal messages, and multiple applications in parallel
• Triage time-sensitive funding items and meet service-level, turnaround-time, quality, productivity, and timeliness requirements
• Identify root causes, recommend solutions, and contribute to continuous improvement through job aids, knowledge sharing, and workflow enhancements
• Provide high-quality service to dealers, members, and internal partners; support escalations and document outcomes
• Review and analyze application data and supporting documentation; perform research, validations, and system updates
• Obtain, validate, and track DMV documentation for lien perfection and collateral recording
• Partner with branches, Member Service, Vehicle Services, and back-office teams to resolve exceptions and clear conditions
• Audit executed loan documents and operational reports for signatures, dates, disclosures, indexing, filing, and procedural compliance
• Prepare and quality-check loan documents, monitor executed documents, and coordinate approved loans for disbursement
• Respond to dealership and Dealer Relationship Manager inquiries and complete assigned audits
• Conduct member interviews, perform financial calculations and proof-of-income analysis, and confirm funding readiness
• Manage shared Outlook email and Teams chat queues, prioritize requests, and coordinate handoffs
• Participate in video conferences, trainings, and team meetings; communicate status, risks, and handoffs
• Perform other related duties as assigned

Loan Processor jobs in United States

Loan Processor

Loan Processor

Reverse Loan Processor III

Loan Processor

Loan Processor

Consumer Loan Processor

Indirect Loan Processor I