Manager

• Own P&L, business strategy, targets and overall performance
• Identify customer needs and commercial opportunities, and decide what products and features to build
• Work directly with product, engineering and design teams to build and launch products
• Build the team - hire strong people, set clear goals and manage performance
• Drive user growth, engagement, revenue and profitability
• Build partnerships and operations required to launch and scale the business
• Make decisions quickly, solve problems directly and own execution from idea to results

General Manager

• Prepare monthly reconciliations of payment provider transactions against ERP records, gateway reports, and bank statements
• Research and document discrepancies involving settlements, refunds, chargebacks, fees, FX, and failed transactions, with proposed resolutions
• Monitor settlement cycles and maintain aging and exception schedules for delayed or missing settlements
• Assemble escalation packages for PSPs, payment gateways, and banking partners
• Maintain reconciliation documentation, including process narratives, matching rules, and issue logs, for audits and reporting
• Track recurring issues and support process and system improvement initiatives
• Prepare PSP and close-related journal entries for fees, commissions, adjustments, chargebacks, and refunds, formatted to the ERP chart of accounts
• Prepare supporting schedules for accruals, revenue recognition under ASC 606, bad debt, tax, and loan entries
• Prepare control evidence and documentation for reconciliation and revenue-cycle controls to SOX standards
• Respond to internal and external audit requests with traceable source-to-output documentation
• Support public company readiness, including SOX and PCAOB requirements
• Document current-state processes, flag inefficiencies, and prepare automation business cases
• Prepare BRDs and support UAT through test scripts, defect documentation, and sign-off materials
• Assist with other areas of accounting as needed
• Assemble, reconcile, research, and document work completely and accurately according to the close calendar so the Manager or Head of Revenue can review, resolve provider issues, and post to the ERP

Payment Provider Reconciliation Manager

• Manage the Group's Annual Operating Plan cycle, including timelines, templates, guidelines and submission coordination across Business Units and Corporate Functions
• Review planning submissions for completeness, consistency and alignment with strategic priorities, and analyse assumptions, risks and dependencies
• Facilitate sessions with Business Units and Corporate Functions to clarify requirements, resolve issues and improve submission quality
• Implement the enterprise performance management framework, covering KPI governance, balanced scorecards and reporting standards
• Cascade Group strategic objectives into measurable KPIs and targets, and maintain scorecards, dashboards and monitoring tools
• Lead monthly, quarterly and half-yearly performance reviews and track execution of approved plans and strategic initiatives
• Analyse financial, operational and strategic data to identify trends, performance drivers, gaps and value creation opportunities
• Benchmark against industry peers, internal units and historical performance, and prepare executive-level insights and recommendations
• Prepare performance reports, governance papers and presentation packs for MCom, GMC, Board Committees and the BOD, and manage requests from regulators, rating agencies and government agencies
• Improve planning, performance and reporting processes through automation and digitalisation, and support Group transformation assignments as directed

Assistant Manager, Corporate Planning – Performance

• Identify and onboard digital partners that drive customer acquisition, activation, and ecosystem usage.
• Deliver end-to-end partnership initiatives from commercial proposal and contracting to launch, ensuring timely go-live and performance impact.
• Execute co-marketing campaigns, incentive programs, and product integrations to increase digital adoption and transaction volume.
• Act as the primary partner contact, ensuring strong execution, issue resolution, and sustained partnership performance.
• Track and review partnership KPIs, including acquisition, activation, engagement, and transaction growth.
• Work with analytics teams to measure ROI, derive insights, and optimise partnerships to maximise business outcomes.
• Work closely with external partners and internal stakeholders across marketing, product, analytics, and operations to drive user acquisition and business growth.

Manager, Digital Partnership – Consumer Digital

• Build and lead First Circle's local entity in Malaysia, including incorporation, licensing, and regulatory registration workstreams.
• Define and execute the country strategy, including product sequencing, pricing, and risk management approach, for the local market.
• Own delivery against launch KPIs, including issuing the first loan and hitting early gross profit targets.
• Build and manage relationships with regulators, banking partners, and local service providers.
• Recruit, hire, and build out the founding local team.
• Handle day-to-day execution across underwriting, operations, and customer issues while setting overall strategy.
• Represent First Circle to regulators, partners, and prospective customers in Malaysia.
• Report progress, risks, and learnings to the Head of Expansion and wider leadership team.

Country Manager – New Market Expansion

• Monitor healthcare policies, legislation, government reforms, funding initiatives, and regulatory developments across Southeast Asia, and communicate their impact internally
• Build networks of institutional stakeholders, patient organizations, professional organizations, and other relevant groups
• Support internal understanding of political and patient advocacy and the strategic value of coalitions
• Cooperate with global, regional, and country Government Affairs & Market Access teams
• Represent Baxter in external interest groups and trade associations and build alliances
• Develop implementation plans within regional strategy
• Serve as an internal point of contact for country policy, legislation, and health-system inquiries
• Identify and drive country Market Access strategies and tactics aligned with business objectives
• Lead Market Access, health economics, and reimbursement activities for new and existing products
• Shape understanding of patient-access challenges, payer value considerations, and evidence-generation needs
• Lead reimbursement filings for new product registrations
• Support field-based staff in discussing economics for key accounts
• Provide input on health technology assessment landscapes for product launches
• Identify, analyze, and prioritize stakeholders
• Collaborate cross-functionally with Commercial, Medical, Legal, Regulatory Affairs, and other teams
• Adapt global and regional Market Access tools and studies for local use
• Build and maintain relationships with government agencies, healthcare authorities, reimbursement bodies, industry associations, and healthcare societies
• Support advocacy initiatives improving patient access and healthcare innovation
• Monitor public procurement practices, tender policies, and government purchasing trends
• Provide strategic guidance on navigating public healthcare systems
• Ensure advocacy activities comply with Baxter and external compliance rules

Government Affairs & Market Access Manager

• Lead a team of store associates and leaders to create an exceptional consumer experience
• Drive sales and provide excellent customer service
• Lead visual presentation, product flow, replenishment, and operational standards
• Use analytical thinking and company reporting to identify store opportunities
• Coordinate, delegate, prioritize, and follow up on daily activities and store deadlines
• Foster a welcoming, inclusive environment and develop store talent
• Support consumer service, product knowledge, visual presentation, and stock room management
• Support daily retail operations, including POS management, stock replenishment, pricing and markdown processes, loyalty programs, cleanliness, and recovery standards
• Adhere to asset protection, shortage prevention, inventory control, and compliance procedures

Store Manager

• Lead the store team to create an exceptional consumer experience
• Drive sales and deliver excellent customer service using the C.H.A.R.M. service model
• Lead the team in surpassing sales, consumer service, and charms performance metrics
• Use analytical thinking and company reporting to identify store opportunities and empower strategic decisions
• Lead visual presentation, product flow, replenishment, and operational standards
• Foster a welcoming and inclusive environment that promotes internal growth and develops talent
• Coordinate, delegate, prioritize, and meet store deadlines with effective follow-up
• Encourage sharing of suggestions, ideas, and concerns while upholding Crocs, Inc. values
• Assist with consumer service, product knowledge, visual presentation, and stock room management
• Support daily retail operations, including POS management, stock replenishment, pricing and markdown processes, loyalty programs, cleanliness, and recovery standards
• Adhere to asset protection policies, shortage prevention, inventory control, and compliance procedures

• Provide back-office support to sales and ensure adherence to sales and approval processes
• Liaise between sales and finance regarding awards, tax requirements, and compliance checks
• Ensure consistency in KBC’s commercial offerings and align them with policies to manage risk and maintain quality revenue
• Review proposals and perform quality checks
• Draft, manage, negotiate, and interpret service agreements, software licenses, NDAs, and client contracts
• Gather information and resources and prepare complex RFP, RFT, bid solicitation, and tender documents
• Prepare and complete responses to complex bid solicitations, RFPs, and RFTs while meeting deadlines and documentation requirements
• Negotiate terms and conditions of complex or high-risk project contracts with clients and subcontractors
• Manage and report on team performance and set performance objectives
• Develop or deliver budget plans
• Identify, manage, and escalate project proposal risks, issues, dependencies, and constraints
• Select and manage external consultants or advisers and monitor outcomes
• Identify team development needs and provide professional development, training, or coaching

Senior Commercial Services Manager

• Ensure the smooth running of daily branch operations
• Provide front line supervision and authorisation of banking transactions
• Manage branch sales and service floor operations
• Manage staff performance and development through coaching, mentoring, guidance and training
• Maintain high standards of operational control and audit compliance
• Provide efficient service to meet customers’ banking needs
• Work as a team to achieve sales targets and initiatives
• Ensure timely submission of regulatory reports, including Cash BOP reporting, KRCSA and KORI
• Comply with the Bank’s policies, guidelines and regulations
• Maintain good relationships with internal and external stakeholders

Manager jobs in Malaysia

General Manager

Payment Provider Reconciliation Manager

Assistant Manager, Corporate Planning – Performance

Manager, Digital Partnership – Consumer Digital

Country Manager – New Market Expansion

Government Affairs & Market Access Manager

Store Manager

Store Manager

Senior Commercial Services Manager

Branch Service Manager