Operations

• Manage end-to-end warehousing and secondary transportation operations for the South Branch
• Manage logistics operations across a multi-state network spanning approximately 5–6 states
• Manage warehouse/CFA operations across the assigned geography
• Identify, evaluate and set up warehouses/CFAs based on volumes, network requirements, service expectations and cost
• Optimize warehouse capacity, layout, throughput, manpower deployment and productivity
• Drive day-to-day operational performance and cost efficiency with CFA/3PL partners
• Ensure inventory handling, hygiene, GMP and applicable food/product safety standards
• Maintain readiness for internal, statutory, quality and global audits
• Ensure adherence to applicable licenses, including FSSAI, regulatory requirements and operating procedures
• Manage secondary transportation from depots/warehouses to distributors and customers, covering approximately 200 vehicles
• Plan transportation capacity and manage transporters/3PL partners and fleet deployment
• Drive vehicle utilization, transporter performance, turnaround time and transportation efficiency
• Optimize routes, loads and fleet deployment to improve productivity and control freight costs
• Manage transportation disruptions and ensure continuity of customer service
• Own branch logistics costs across warehousing and transportation
• Analyze logistics costs and operational KPIs to identify cost leakages and improvement opportunities
• Lead logistics and warehousing projects, network changes, warehouse/CFA setups and transportation initiatives
• Drive continuous improvement through process redesign, automation, digital tools, data and new ways of working
• Manage relationships with CFAs, transporters, 3PL partners and other logistics service providers
• Partner with Sales, Supply Chain, Customer Service, Finance, Procurement, Quality and other internal stakeholders
• Resolve operational challenges across the multi-state network while balancing service and cost

Logistics Operations Manager

• Process joiner, mover, and leaver lifecycle events in Microsoft Entra ID and downstream applications
• Handle access requests, role and group memberships, and entitlement changes through approval workflows
• Administer MFA registration and resets, conditional access support, password support, and self-service troubleshooting
• Support periodic access reviews, access recertification campaigns, and segregation-of-duties checks
• Document access review outcomes for audit
• Investigate and resolve identity-related incidents and service tickets
• Escalate complex issues to senior IAM engineers according to defined runbooks
• Support 24/7 IAM operations through shift work and structured handovers
• Maintain records of access changes, approvals, and exceptions in ticketing and case-management systems
• Collaborate with HR, IT, security, and business application owners on provisioning
• Enforce least-privilege access and escalate identity-related anomalies for investigation

IAM Operations Analyst

• Track regular governance meetings and ad-hoc leadership forums requiring support
• Proactively plan deliverables for identified forums
• Develop comprehensive leadership narratives with the CS S&T Leader
• Initiate, plan and execute deliverables with the S&T team, GDS Service Lines and stakeholders
• Ensure communication and alignment with internal and external leadership
• Organize and store deliverables for future retrieval and reuse
• Collate and track action items from leadership forums
• Analyze raw data and derive actionable insights
• Build and maintain stakeholder relationships across service lines and functions
• Support strategy and transformation initiatives with hands-on support, insights, analysis and recommendations
• Assist with S&T team operations, including Finance, Talent and Risk

Senior Associate – Business Planning & Forecasting, Operations

• Design, build, and maintain scalable cloud infrastructure on AWS and/or GCP
• Develop and maintain Terraform Infrastructure-as-Code for reproducible, version-controlled deployments
• Implement and manage IAM solutions, including Okta and Auth0 integrations
• Lead AIOps initiatives to automate monitoring, incident response, and remediation
• Mentor junior engineers on cloud infrastructure, DevOps, and automation
• Collaborate with development and operations teams to ensure reliability, security, and performance
• Implement CI/CD pipelines and deployment automation
• Monitor, troubleshoot, and optimize cloud infrastructure performance, costs, and security
• Participate in on-call rotations and incident response

Specialist II, Cloud Platform – Operations

• Execute and report derivative processing activities impacting clients' fund net asset valuations (NAVs)
• Identify, analyze, and substantiate derivatives' impacts on NAV
• Process and verify derivative activities and reflect them in systems for downstream teams
• Assist with derivative queries and participate in programs involving derivatives requirements
• Support data analysis, testing, and onboarding of new products
• Validate and review daily operational activities related to CFD reconciliation while maintaining controls
• Investigate position, dividend, gain, and loss breaks; identify root causes and resolve them
• Review and validate fund NAVs, positions, MTM calculations, and related data
• Distribute information to Shared Services and Client Operations teams
• Research and resolve exceptions, reconciliations, incorrect transactions, and issues
• Resolve inquiries and communicate with clients when necessary
• Escalate unresolved issues to management
• Maintain daily and monthly activity records
• Support financial, performance, and quality reporting
• Maintain current knowledge of alternative procedures and processes
• Document updates or changes to procedures and databases
• Prepare and verify information for projects and special requests

Associate, Alternative Ops Derivatives & Collateral Management

• Perform basic procure-to-pay and supply chain operations transactions, including requisition-to-PO and MRP runs
• Own assigned tasks such as catalog management, PO management, MDM, Spot Buy, and Helpdesk
• Work with various P2P and supply chain tools
• Apply analytical skills to operational tasks
• Work effectively in a cross-cultural team environment
• Respond to customers and colleagues
• Solve problems using logical decision-making
• Understand and articulate business language
• Learn and grow in the role

Senior Operations Analyst

• Contact utility companies in the US and activate or shut off utility services
• Coordinate with internal and external teams to obtain documentation required for utility activations
• Track and pay monthly utility bills
• Pay deposits when required and obtain refunds once services are deactivated
• Work directly with Executive leadership on developing and organizing financial strategy for different lines of business

Senior Analyst, AFS Operations

• Manage and support Microsoft Dynamics 365 applications, focusing on Operations and Supply Chain Management
• Analyze business requirements and translate them into D365 configurations and solutions
• Configure and maintain modules for procurement, inventory, warehouse management, production, planning, logistics, and order management
• Understand operational challenges and recommend process improvements with business users
• Participate in implementation, enhancement, customization, and rollout of D365 SCM and Operations solutions
• Manage functional requirements through gathering, solution design, testing, deployment, and post-go-live support
• Collaborate with technical teams on integrations, customizations, workflows, reports, and data migration
• Identify system issues, perform root-cause analysis, and coordinate resolution
• Support UAT, SIT, regression testing, test scenarios, and documentation
• Align D365 processes with business policies, operational requirements, and industry best practices
• Assist with data migration, master data management, system upgrades, and release management
• Prepare functional specifications, process documentation, user guides, and training materials
• Monitor system performance and identify opportunities to improve operational efficiency
• Work with Finance, Procurement, Sales, Warehouse, Manufacturing, IT, and Operations teams

Dynamics 365 Operations

• Lead day-to-day D365 operations, ensuring smooth and reliable business process execution
• Own functional support, issue resolution, incident management, and operational performance across D365 modules
• Work with business stakeholders to understand requirements, identify process gaps, and recommend D365 solutions
• Manage and prioritize functional issues, enhancements, change requests, and operational activities
• Coordinate with technical teams, developers, vendors, and implementation partners to resolve complex D365 issues
• Drive continuous improvement initiatives to optimize business processes and improve D365 adoption
• Monitor system performance, operational KPIs, service levels, and support metrics
• Lead functional impact assessments for system changes, upgrades, integrations, and new features
• Document business processes, functional specifications, SOPs, and operational procedures
• Support requirement validation, UAT coordination, regression testing, and deployment readiness
• Identify recurring operational issues and implement preventive measures
• Manage escalations and ensure timely resolution of critical business-impacting issues
• Provide functional guidance and mentoring to D365 support and operations teams
• Ensure adherence to governance, security, compliance, and change-management processes
• Collaborate with cross-functional teams to align D365 capabilities with evolving business requirements

D365 Operations Lead

• Support onboarding processes for new providers and ensure seamless integration into the network
• Organize and facilitate network engagement activities, including monthly virtual townhalls
• Schedule and coordinate training, group supervision, and Q&A sessions with the Clinical team
• Handle provider enquiries and concerns and provide timely, accurate responses
• Escalate complex operational issues and ensure closed-loop feedback
• Maintain communication channels, drive outreach, facilitate two-way feedback, and develop engagement materials
• Present consolidated feedback to leadership with actionable insights and potential solutions
• Track and analyse engagement metrics and recommend strategies to improve provider satisfaction and retention
• Collect and leverage feedback to improve operational efficiency and service excellence
• Maintain records of provider interactions, escalations, and resolutions for documentation and audit purposes
• Calculate provider compensation based on agreed rates and contractual terms and address payroll discrepancies
• Collaborate with cross-functional teams to coordinate efforts, communications, and service delivery
• Assist with service deployment for specific on-site or ad hoc requests
• Support commercial events, client delivery, and other initiatives
• Review and verify professional qualifications, local regulations, and licensing credentials
• Oversee mandatory training completion, compliance audits, licensure management, and corrective actions
• Contribute to new processes and tools and implement enhancements to improve provider experience and service quality
• Review and update policies and procedures in line with best practices and evolving service needs
• Maintain and update the shared repository of operational resources, guidelines, training materials, and FAQs

Operations jobs in India