Operations

• Own the day-to-day operational management of a major embedded security operations programme in Singapore, ensuring delivery against client requirements, contractual obligations and Control Risks standards
• Support the delivery of embedded consulting services across Southeast Asia and the wider Asia Pacific region
• Act as a key operational point of contact for consultants and client stakeholders, escalating strategic, commercial and personnel matters where appropriate
• Manage project administration and business operations activities associated with client engagements, ensuring consistency, accuracy and compliance with internal processes
• Identify and implement opportunities to improve operational processes, delivery effectiveness and service quality across engagements
• Work closely with the Business Operations team to ensure project administration is maintained to the highest standard
• Support resource planning activities including the maintenance of consultant databases, workforce planning tools and deployment tracking
• Assist with the selection, recruitment, onboarding, training, contracting and deployment of consultants across the region
• Work closely with HR colleagues to support effective consultant onboarding and employee experience
• Ensure consultants are effectively supported, engaged and connected to Control Risks throughout the lifecycle of their engagement
• Support the performance management and professional development of consultants, helping to build operational capability and future leadership talent within the business
• Contribute to the development and enhancement of resource management tools, processes and information systems to improve visibility and accessibility of consultant data
• Build and maintain effective working relationships with client stakeholders to support successful programme delivery and long-term partnerships
• Identify client needs and opportunities for additional support, collaborating with colleagues to deliver high-quality solutions and outcomes
• Support the commercial management of embedded consultancy engagements, including contract administration, renewals, extensions and revenue management activities
• Assist in the preparation of high-quality proposals, scopes of work and other commercial documentation
• Support business development activities by contributing operational insights, resource planning and solution design for new opportunities
• Support the ECS leadership in the management and growth of the Southeast Asia Embedded Consulting Services portfolio
• Work collaboratively with regional and global colleagues to ensure effective coordination, communication and delivery across engagements
• Proactively build and maintain strong relationships with decision makers and senior managers across the business, seeking opportunities for collaboration and operational improvement
• Develop the capability to independently manage client engagements and operational portfolios over time, contributing to the continued growth of the Embedded Consulting Services business

Associate Operations Manager, Embedded Consulting Services

• Provide first- and second-level IT operations and end-user support for hardware, software, business applications and workplace technology
• Manage workplace technology and user administration, including Microsoft 365, user access, endpoint devices, system configurations and compliance activities
• Oversee IT asset and licence management, including assets, licences, inventories, procurement and equipment lifecycle processes
• Coordinate employee IT lifecycle processes, including onboarding, transfers, offboarding, account provisioning, access management and asset recovery
• Maintain IT policies, procedures, documentation, governance registers and operational reporting
• Drive process optimisation and continuous improvement initiatives
• Leverage technology, automation and AI solutions to improve digital workplace effectiveness and operational efficiency
• Support user adoption through training, awareness programmes and IT communications

IT Governance and Operations Specialist

• Manage trading routes for efficiency and profitability
• Establish and maintain automation structure and routes
• Enforce transaction authorization policies and document optimized trading processes
• Oversee tools and external service providers
• Implement automation and system integration, and advanced monitoring for market making and OTC derivatives activities
• Facilitate critical communication and workflow alignment between the APAC trading desk, global engineering, risk management, and compliance teams
• Provide operational tools for efficiency
• Oversee critical aspects of trading operations in the APAC region
• Shape trading strategies, ensure governance and compliance, and manage daily operational activities of the trading team
• Manage risk, coordinate interdepartmental activities, and foster strong client relationships

Trading Operations Analyst

• Lead implementation of the People & Culture Strategy covering learning and development, recruitment, people management, team culture and impact
• Own end-to-end talent acquisition processes, including recruitment campaign management, job postings, interview process management, onboarding and offboarding workflows
• Own people management processes including pulse checks, 1:1 check-ins, organisational effectiveness surveys and 360-degree feedback; synthesise feedback and report takeaways to leadership
• Maintain organisational policies, workers’ compensation and insurance to ensure compliance across all regions
• Drive implementation and maintenance of the Impact strategy and work with Marketing and Communications on the Annual Impact Report
• Engage with Leadership and People Managers to implement initiatives
• Develop and maintain operational data collection and the company scorecard
• Coordinate quarterly State of the Company meetings and manage quarterly and annual offsite meetings
• Own operational processes, identify gaps and improvements across functions and regions, and drive resolution
• Make day-to-day operational decisions, escalating matters outside delegated authority to the COO
• Direct and develop the full-time Operations Support direct report
• Act as primary contact for technology requirements and monitor software licences
• Manage external technology partners for security, onboarding, offboarding and troubleshooting
• Enforce technology structure and guidelines
• Support and coordinate accounts and financial administration with the company accountant across regions
• Report to the Chief Operating Officer and own operational outcomes end-to-end

Operations Lead

• Support in daily, monthly, quarter and annual sales operations reporting
• Support in short-/mid-/long-term sales planning processes
• Support in general sales operations in terms of order and quota management
• Support in monitoring and verifying of sales processes and Key Performance Indicators
• Support in coordination of business processes, activities and projects between Porsche AG, Porsche Asia Pacific and the 13 countries in the Asia Pacific region

Intern, Sales Operations

• Provide frontline operational support across the Coinbase Derivatives Exchange (CDE) and Deribit
• Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications
• Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology
• Support internal and external investigations tied to exchange operations, including error trade analysis and resolution
• Coordinate with product and development teams to launch products, implement platform updates, and execute deployment testing in pre-production environments
• Support client and vendor onboarding and ongoing operational enablement across both exchanges, including prediction markets and event contracts listed on CDE
• Identify, document, and recommend operational process improvements aligned with business objectives and platform growth

Market Operations Specialist

• Oversee end-to-end life cycle events and controls to ensure loans transactions are processed timely and accurately
• Validate deal documentation and ensure correct system/product set-up to capture risks correctly
• Provide trade support for cash bonds, equities, vanilla derivative products, and credit insurance
• Maintain operational controls for compliance with internal policies, regulatory requirements and audit standards
• Demonstrate understanding of front-to-back trade flows, Risk and P&L
• Assess new product initiatives and ensure operational readiness with appropriate controls
• Act as operational contact for Front Office and regional stakeholders across legal, compliance, Finance and operations
• Plan and deliver new deal origination, product launches and complex transaction planning
• Handle escalations, resolve issues within agreed timelines and coordinate across functions
• Liaise with counterparties, agents, banks and intermediaries for trade execution and settlement
• Drive automation and digitalisation initiatives to improve productivity and controls
• Implement best practices and use data to drive reviews and decision-making

Operations jobs in Singapore