Operations

• Take ownership of the month-end closing process from end to end
• Manage invoice processing, supplier reconciliations, coding, and payment runs
• Oversee invoicing, customer reconciliations, ageing reports, and collections
• Manage day-to-day bookkeeping, journals, accruals, prepayments, and deferred revenue/income
• Perform bank, balance sheet, P&L, and general ledger account reconciliations
• Identify bottlenecks and implement practical process improvements or automation
• Navigate ERP systems and use advanced Excel skills to manipulate, reconcile, and extract value from large datasets
• Perform variance analysis, management reporting, and finance KPI tracking
• Monitor bank positions, cash forecasting, execute payments, and handle FX
• Support FP&A or annual budgeting processes

Finance Operations Specialist

• Take ownership of the month-end closing process from end to end
• Manage invoice processing, supplier reconciliations, coding, and payment runs
• Oversee invoicing, customer reconciliations, ageing reports, and collections
• Manage day-to-day bookkeeping, journals, accruals, prepayments, and deferred revenue/income
• Perform bank, balance sheet, P&L, and general ledger account reconciliations
• Identify bottlenecks and implement practical process improvements or automation
• Navigate ERP systems and use advanced Excel skills to manipulate, reconcile, and extract value from large datasets
• Support variance analysis, management reporting, and finance KPI tracking
• Monitor bank positions, cash forecasting, payments, and FX
• Gain exposure to FP&A or annual budgeting processes

• Own and optimize the customer experience from onboarding through expansion and renewal
• Define lifecycle program requirements across HubSpot and Appcues, including audiences, triggers, timing, and enrollment logic
• Jointly own lifecycle success metrics and iterate programs to drive activation, retention, and revenue growth
• Map, document, and continuously improve customer processes, handoffs, owners, SLAs, and controls
• Manage and evolve HubSpot workflows, pipelines, health scoring, segmentation, and reporting
• Build and maintain centralized Metabase dashboards for customer health, journey-stage performance, and revenue trends
• Partner with Revenue Operations on pipeline management, forecasting models, and data infrastructure
• Coordinate with Product Marketing on go-to-market readiness, systems updates, training, and materials for CX teams
• Collaborate with Sales on handoff quality, early lifecycle health, and expansion pipeline
• Develop differentiated B2C and upmarket B2B customer journey tracks
• Build scalable playbooks for onboarding, check-ins, expansion, and churn risk; train the CS team
• Use AI tools including Claude to standardize and automate Customer Success communications
• Translate customer feedback and operational data into product and process improvements
• Act as a strategic thought partner to the SVP of Client Experience

Senior Customer Operations Lead

• Provide HSE leadership and support to business HUNB operations
• Ensure effective risk management, employee engagement, contractor safety, incident prevention, and continuous improvement of HSE performance
• Lead, implement, and continuously improve Health, Safety and Environmental programs across Hitachi Energy operations in the EU HUB
• Support business leaders in achieving HSE objectives and fostering a positive safety culture
• Ensure compliance with applicable legal, customer, and corporate HSE requirements
• Conduct risk assessments and support implementation of mitigation measures
• Monitor HSE performance indicators and drive continuous improvement initiatives
• Lead incident investigations and ensure corrective and preventive actions are implemented
• Support contractor management, site inspections, audits, and management reviews
• Deliver HSE training, awareness programs, and employee engagement initiatives
• Collaborate with internal and external stakeholders to promote best practices and operational excellence
• Support sustainability and environmental compliance initiatives

Operations HSE Specialist

• Investigar herramientas de IA y nuevas tecnologías que puedan ayudar en el día a día.
• Detectar procesos y tareas que puedan mejorarse o automatizarse.
• Diseñar y documentar nuevos procesos.
• Probar herramientas y realizar pequeñas pruebas para analizar si aportan valor.
• Crear y probar automatizaciones.
• Ayudar a automatizar tareas repetitivas.
• Analizar datos y preparar informes sencillos para la toma de decisiones.
• Dar seguimiento a proyectos, tareas, incidencias y procesos internos.
• Investigar soluciones y herramientas que aporten valor al negocio.
• Coordinarse con diferentes equipos para implementar mejoras.
• Ayudar a organizar y optimizar procesos internos.

Prácticas Remuneradas – Departamento de Operaciones

• Take ownership of the end-to-end maintenance operations process in Iberia, from ticket to closed intervention
• Ensure daily maintenance operations run correctly and within SLA
• Manage and support a team of field technicians, including priorities, blockers, execution quality and development
• Align daily with the Iberia maintenance Planner and Senior Technician
• Analyse weekly operational data and prepare client and internal stakeholder reports on SLA, backlog, unsuccessful interventions and repeat issues
• Coordinate maintenance partners and measure quality, response times and cost per intervention
• Handle client-side escalations, coordinate fixes and close the loop with clients
• Liaise with central departments on improvement projects and daily operational needs
• Support the Country Manager on the financial performance of maintenance operations
• Collaborate with Deployment, Supply Chain and Customer Success when needed
• Help operate and improve Bloq.it’s smart locker network across Spain and Portugal

Operations Specialist – Maintenance

• Own the operational delivery of tutor-facing programs and projects end to end
• Plan and run tutor conferences and webinar series, including sourcing speakers, coordinating logistics, and tracking outcomes
• Drive new engagement projects from ideation through delivery
• Manage the operational side of community activities such as contests, awards, and story collections
• Support the Academy LMS migration by coordinating content migration, reviewing content, and building an AI workflow
• Run focus groups, light research, and data analysis to improve tutor experience
• Establish a reporting cadence to track program performance
• Improve tutor engagement, sentiment, trust, and feedback across community, learning, and product-launch programs
• Report directly to the Senior Manager of Supply Engagement and work within a six-person team

Engagement Operations Specialist

• Set up, launch, monitor and optimize digital advertising campaigns against client objectives and performance targets
• Manage targeting, creative implementation, pacing, delivery and other operational components of campaign execution
• Analyze campaign performance, identify issues and opportunities, and implement optimizations to improve results
• Troubleshoot campaign, tracking and delivery issues with commercial and technical teams
• Partner with Client Solutions, Sales and Product teams to improve campaign execution, advertising solutions and operational processes
• Support Opera’s ongoing talent pipeline for future Performance Advertising opportunities in Barcelona

Ad Operations Specialist

• Lead planning, coordination, and execution of global ERP deployment releases across functional workstreams
• Develop and manage integrated deployment plans, KPIs, deliverables, and readiness activities
• Monitor deployment progress, identify risks and issues, and drive resolution
• Support deployment governance, stage-gate reviews, and release readiness assessments
• Coordinate status reporting, executive communications, and leadership updates
• Partner with business, technology, testing, compliance, change management, training, cutover, and hypercare teams
• Influence stakeholders and facilitate decision-making across matrixed global teams
• Identify, assess, and mitigate deployment risks and cross-functional dependencies
• Maintain executive-ready reporting and deployment health metrics
• Promote standardization, simplification, and deployment best practices
• Drive continuous improvement initiatives for deployment efficiency and operational excellence
• Develop and document Contracting, Pricing, and Billing user requirements with acceptance criteria
• Map Contracting, Pricing, and Billing business processes, focusing on testing, reporting, and documenting findings
• Provide Contracting, Pricing, and Billing support on best-practices implementation and rollout across regions
• Design communication content showcasing Contracting and Pricing Customer Service team successes

Deployment Process Manager

• Support the deployment, adoption, and sustainment of DNV's Operational Excellence framework across DDS
• Partner with leaders and teams to identify, prioritize, and implement improvement opportunities
• Facilitate structured problem-solving workshops and continuous improvement initiatives
• Apply Operational Excellence tools and methodologies, including Lean principles, standard work, visual management, and root-cause analysis
• Support improvement pilots and initiatives that drive efficiency, quality, scalability, and customer value
• Coach managers and teams in Operational Excellence practices and continuous improvement methods
• Ensure local practices align with global Operational Excellence standards, governance, and roadmaps
• Track improvement activities, share lessons learned, and support benefit realization
• Facilitate cross-functional collaboration to improve processes and ways of working across DDS
• Deliver Operational Excellence training sessions, workshops, and awareness activities
• Escalate risks, blockers, and decision needs in a structured and timely manner
• Contribute to building a strong culture of continuous improvement across the organization
• Occasional international travel may be required

Operations jobs in Spain

Finance Operations Specialist

Finance Operations Specialist

Senior Customer Operations Lead

Operations HSE Specialist

Prácticas Remuneradas – Departamento de Operaciones

Operations Specialist – Maintenance

Engagement Operations Specialist

Ad Operations Specialist

Deployment Process Manager

Operational Excellence Specialist