Outside Sales

• Sell ChowNow’s restaurant technology to independent restaurants in person
• Own revenue generation and convert qualified leads into opportunities
• Manage the sales pipeline and establish a book of business from partner and inbound leads
• Develop outbound and referral strategies to close new sales opportunities
• Collaborate with peers and manager to apply the Value Selling sales methodology
• Create awareness with prospects and demonstrate thought leadership in restaurant technology
• Help restaurateurs improve their businesses using the ChowNow platform
• Travel regularly throughout the assigned territory, approximately 60% of work time or 3 days per week
• Complete a minimum of 45 restaurant drop-ins per week
• Report to a Sales Leader with no direct reports
• Progress through Ramp Camp onboarding and learn customer needs, product value, and sales best practices
• Run in-product web demos for varied audiences
• Drive full-cycle outside sales from qualification through close
• Nurture leads, manage relationships, and build a referral network
• Use SFDC reports and dashboards to evaluate pipeline and KPIs
• Meet and exceed quota targets
• Shape and scale sales strategy, improve team practices, tools, and content
• Audit the sales pipeline with the manager using coaching and data-driven insights to maximize conversion rates
• Share best practices with peers

Territory Sales Manager

• Manage the Dermatology Specialty territory covering Baltimore, Maryland
• Conduct account-based selling to healthcare providers who prescribe and influence treatment in Lilly’s dermatology portfolio
• Build relationships with dermatology practices, hospital accounts, dermatologists, fellows, educators, residents, and other key stakeholders
• Increase adoption of new and existing Lilly therapies
• Develop business relationships with state and local advocacy groups, teaching institutions, key influencers, and managed care organizations
• Serve as a credible expert and resource
• Develop understanding of the territory and reimbursement landscape
• Use business insights tools to analyze and adapt to business needs
• Navigate healthcare accounts and influence key stakeholders as a trusted partner
• Engage customers through patient-centered dialogues and Lilly’s selling model
• Promote the entire product portfolio
• Use business analytics resources to meet customer needs and achieve sales goals while following internal policies, procedures, and the PhRMA code
• Collaborate with field-facing and internal peers to create a coordinated customer experience

Pharmaceutical Sales, Territory Manager – Dermatology Specialty

• Conduct account-based selling to healthcare providers who prescribe and influence treatment for diseases in Lilly’s dermatology portfolio
• Build relationships with key dermatology customers to increase adoption of new and existing therapies
• Develop business relationships with state and local advocacy groups, teaching institutions, key influencers, and managed care organizations
• Serve as a credible expert and resource
• Develop a strong understanding of the territory and reimbursement landscape
• Use business insights tools to analyze and adapt to business needs
• Navigate healthcare accounts and impact key stakeholders to become a trusted partner
• Listen actively and adapt to customer prompts during calls
• Learn and apply clinical information, disease states, Lilly’s product portfolio, and the therapeutic marketplace
• Engage every member of an office or account
• Promote the entire product portfolio through patient-centered customer dialogues
• Use Lilly’s selling model to help customers identify appropriate patients
• Use business analytics resources to meet customer needs and achieve sales goals while following internal policies, procedures, and the PhRMA code
• Collaborate with field-facing and internal peers to create a coordinated customer experience

• Identify, contact, and develop business customers within an assigned market or territory
• Build a pipeline of prospects and active accounts using customer data, market knowledge, referrals, CRM activity, and retailer input
• Conduct customer discovery, site visits, needs assessments, quote follow-up, and account planning
• Understand customer operations and recommend relevant Ace products, services, programs, and solutions
• Connect customers with product categories, vendor resources, special order options, delivery or fulfillment options, trade credit, digital tools, and other B2B capabilities
• Represent Ace for Business professionally and with a customer-focused approach
• Communicate with participating Ace retailers regarding customer opportunities, order needs, fulfillment timing, and follow-up activity
• Provide visibility into customer activity and recommend next steps for retailers
• Recommend B2B lead identification, customer information capture, opportunity routing, customer handoff, and service expectations
• Execute the sales process, including prospecting, qualification, customer meetings, opportunity tracking, quote follow-up, order coordination, and post-sale account development
• Maintain accurate CRM records, sales notes, customer activity, pipeline status, and next-step actions
• Use sales data, customer history, and pipeline information to prioritize accounts and recommend growth actions
• Leverage vendor representatives, product experts, sourcing support, category initiatives, and Ace B2B programs
• Connect customers and retailers to product training, sales events, special order support, and account-specific resources
• Support adoption of B2B digital tools, trade credit, e-commerce features, vendor programs, and customer growth initiatives
• Follow up on customer questions, order status, delivery expectations, service needs, and issue resolution
• Escalate service gaps, product needs, or process barriers through appropriate Ace and retailer contacts
• Provide regular updates to the Field Sales Manager, Ace B2B leadership, and participating retailer contacts

B2B – Outside Sales Representative

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Work with the local Store Manager to develop plans to increase sales
• Proactively initiate, contact, manage, and develop local leads
• Identify customer needs and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines
• Engage customers and keep them connected through NAPA's eSales programs
• Perform educational seminars, clinics, and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide customer service, including resolving customer problems, complaints, and questions in person or by telephone