Patient Access Specialist

• Perform admitting duties for all patients admitted for hospital services
• Assign accurate medical record numbers (MRNs)
• Complete medical necessity and compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders
• Use overlay tools while providing excellent customer service
• Operate the telephone switchboard for incoming, outgoing, and inter-office calls
• Meet assigned point-of-service goals
• Use quality auditing and reporting systems to correct accounts
• Conduct account audits and provide statistical data to Patient Access leadership
• Pre-register patient accounts before visits
• Make inbound and outbound calls to obtain patient, demographic, insurance, and financial information
• Collect point-of-service collections and past-due balances, including payment plan options
• Explain consent and patient education forms, obtain signatures, and document witnesses
• Review insurance eligibility responses and select applicable insurance plan codes
• Enter benefit data to support point-of-service collections and billing processes
• Screen medical necessity using ABN software and distribute required forms and pamphlets

Explore Patient Access Specialist at Ensemble Health Partners. Review requirements and application details.

• Perform admitting duties for all patients admitted for hospital services
• Assign accurate medical record numbers (MRNs)
• Complete medical necessity and compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders
• Use overlay tools while providing customer service
• Operate the telephone switchboard
• Meet assigned point-of-service goals
• Conduct account audits and use quality auditing and reporting systems
• Pre-register patient accounts before visits
• Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
• Collect point-of-service collections and past-due balances, including payment plan options
• Explain consent and patient education forms, obtain signatures, and document witnesses
• Review insurance eligibility and select applicable insurance plan codes
• Enter benefit data to support point-of-service collections and billing processes
• Screen medical necessity using ABN software and distribute required forms and pamphlets
• Provide statistical data to Patient Access leadership

• Perform admitting duties for all patients admitted for hospital services
• Assign accurate MRNs and complete medical necessity/compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders
• Utilize overlay tools and provide customer service measured by Press Ganey
• Operate the telephone switchboard for incoming, outgoing, and inter-office calls
• Meet assigned point-of-service goals
• Use quality auditing and reporting systems to correct accounts
• Conduct account audits and provide statistical data to Patient Access leadership
• Pre-register patient accounts before visits
• Make inbound and outbound calls to obtain patient information and collect point-of-service and past-due balances, including payment plan options
• Explain consent and patient education forms and obtain required signatures and witness information
• Review insurance eligibility responses, select insurance plan codes, and enter benefit data to support collections and billing
• Screen medical necessity using ABN software and distribute/document required forms

• Perform admitting duties for patients admitted for hospital services
• Assign accurate medical record numbers (MRNs)
• Complete medical necessity and compliance checks
• Provide patient instructions and excellent customer service
• Collect and process insurance information and physician orders
• Operate the telephone switchboard
• Meet assigned point-of-service goals
• Conduct account quality audits and provide statistical data to Patient Access leadership
• Pre-register patient accounts and obtain demographic, insurance, and financial liability information
• Collect point-of-service payments and past-due balances, including payment-plan options
• Explain consent and patient education forms and obtain required signatures
• Review insurance eligibility responses and select applicable insurance plan codes
• Enter benefit data to support point-of-service collections and billing processes
• Screen medical necessity using ABN software and distribute and document required forms