Platform Engineer

• Make high-quality, data-driven and experience-driven decisions about the current and next generation of the production platform, and deliver the results
• Own and build testing, build, and deployment processes in a high-scale PaaS environment
• Collaborate across the company on production-system design, standards, technology choices, and product integration
• Deliver predictable, safe, and reliable changes to production systems
• Help shape collaboration practices within the Platform Engineering team
• Build out the company’s Platform/Reliability practice on a small but growing team
• Report directly to the VP of Reliability
• Participate directly in decisions about priorities and execution
• Participate in incident management and determine sensible platform practices
• Create and maintain comprehensive internal documentation for systems and processes
• Participate in periodic on-call rotations for owned services

Senior Software Engineer, Platform

• Run the product across commercial cloud, FedRAMP High in AWS GovCloud, and IL5 environments
• Maintain and adapt Supabase and Trigger.dev builds for restricted networks
• Operate Kubernetes clusters, GitOps pipelines, networking, and observability across environments
• Make provisioning new environments repeatable
• Build infrastructure for AI agents, including agentic harnesses, automated remediation loops, and deployment tooling
• Integrate customer data with the deployment team
• Support thousands of enterprise users managing billions in government contracts
• Own infrastructure and security from design through production and answer customer security-control questions
• Work directly with the CTO and cofounders

• Manage and scale infrastructure running audits on clinical notes across millions of criteria daily
• Define and support infrastructure patterns to improve latency, reliability, and cost effectiveness
• Improve developer productivity through CI/CD and local/testing environments
• Simplify observability and drive reliability metrics across services and AI pipelines processing billions of tokens daily
• Manage infrastructure and developer tooling spend
• Steward security posture, including SOC 2 and HIPAA compliance
• Consolidate SSO, identity, device management, and access controls across internal tools
• Set the platform function’s roadmap in collaboration with engineering leadership
• Report directly to the VP of Engineering

• Design, implement and maintain reliable, testable Python services, applications and libraries supporting AppGate ZTNA
• Build software managing Linux processes, services, namespaces, permissions, capabilities, signals, filesystems and operating-system primitives
• Design and maintain systemd units, service dependencies, socket-activated services, cgroup-based resource controls and application lifecycle management
• Instrument applications and platform services with OpenTelemetry, including metrics, logs and distributed traces
• Establish observability practices, operational health indicators and debugging standards
• Develop and troubleshoot services involving TCP/IP, TLS, routing, firewalls, network namespaces and secure platform communication
• Develop automation for provisioning, configuring, upgrading and operating distributed PostgreSQL databases
• Use and improve internal development, testing, build and release tools
• Apply testing, fault-handling, observability and security practices to production mission-critical software
• Contribute to or define architecture, engineering standards and best practices for Linux platform development, Python services and systems integration
• Lead complex cross-team initiatives, participate in design and code reviews, and mentor platform and systems engineers
• Communicate through technical documentation, design proposals, code reviews and written project updates in a distributed work environment

Senior, Staff, Principal Platform Engineer

• Contribute to platform components including cloud infrastructure, AI serving layers, and developer tooling under senior engineer guidance
• Support design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns
• Write code, tests, and documentation with regular team feedback
• Participate in design reviews and code reviews
• Pair with experienced engineers on real problems
• Take ownership of well-scoped tasks within larger initiatives and deliver them to production
• Learn and support reliability practices including monitoring, alerting, SLOs, and incident reviews
• Build familiarity with access management, audit logging, governance, compliance, and AI usage policies
• Communicate learnings, flag blockers, and collaborate with teammates and partner teams
• Develop technical independence through mentorship, pairing, and continuous learning

Platform Engineer jobs in New York

Senior Software Engineer, Platform