Product Designer

• Own the supplier self-service experience end to end for restaurant partners
• Design tools and flows for managing menus, availability, business information, performance, and issue resolution
• Partner with Product, Analytics, UX Research, Supply Operations, and Engineering to identify high-friction supplier actions
• Design self-service alternatives and determine when UI, new functionality, policy changes, or structural changes are needed
• Design for independent restaurants, multi-location partners, and enterprise partners
• Create user flows, wireframes, high-fidelity mockups, and prototypes
• Contribute to and advocate for the design system, ensuring consistency, scalability, and accessibility
• Facilitate workshops, critiques, and working sessions across disciplines
• Use AI-powered tools for prototyping and research synthesis and help the broader team adopt them

Senior Product Designer, Restaurant Partner Self-Service

• Work with cross-functional teams to deliver customer experiences through collection, analysis, and application of customer data
• Conduct user research, surveys, and interviews to identify customer pain points, goals, objectives, and usability concerns
• Propose targeted solutions that influence the Engineering team’s design of new products, customized visuals, and interactions
• Create interactive data visualization tables, charts, graphs, and dashboards illustrating patient interactions with doctors and treatments over time
• Provide data visualizations enabling sales representatives to identify doctors seeing patients with relevant conditions, prioritize outreach, meet sales goals, and improve patient outcomes and hospital cost efficiencies
• Develop strategic, data-driven insights on hospital catchment zones and health systems to support efficient deployment and logistical management of resources
• Create robust data products within a B2B SaaS framework for medical device companies
• Enable commercial organizations to target appropriate healthcare providers and support the design and adoption of customized medical devices and technologies

• Own design for defined feature areas end-to-end, from problem framing through production-ready Figma files
• Work in cross-functional squads with engineers and product managers
• Make design decisions and present design thinking to stakeholders
• Plan and run user interviews, JTBD analysis, and journey mapping
• Track quantitative and qualitative signals to drive iteration
• Design AI-driven features, including prompts, fallbacks, and human-in-the-loop moments
• Explore future interface paradigms involving AI, ambient computing, voice, and autonomous systems
• Contribute reusable components and patterns to the IFS design system
• Apply WCAG 2.1+ accessibility standards and design for edge cases, error states, and real-world data
• Deliver work that ships, performs in the field, improves task success rates, reduces UX-related support tickets, and provides references for future squad work

Principal Product Designer, AI Experiences

• Design product experiences for IFS AI-driven enterprise software solutions
• Develop AI experiences that help customers and colleagues unlock creativity and productivity
• Contribute to innovative, cutting-edge enterprise software products
• Collaborate in a global, diverse environment to create positive worldwide impact
• Help advance IFS’s AI adoption and product innovation

• Run lighting design projects from concept through construction administration
• Carry the creative voice in design discussions
• Build new relationships and push the lighting practice in new directions
• Collaborate with the BR+A engineering team
• Apply human-centric and sustainable lighting design principles
• Balance advanced technical systems with design vision in healthcare, laboratory, proton and cancer therapy centers, and other specialized environments
• Pursue landscape, exterior, corporate, hospitality, museum, and art installation lighting work
• Mentor and direct junior designers
• Develop and present design concepts to architects and clients
• Work in the Boston office four days a week and remotely one day a week

Product Designer jobs in Massachusetts

Senior Product Designer, Restaurant Partner Self-Service