Receptionist

• Answer, filter, and route primary inbound calls for the corporate office
• Provide sales overflow support during high-volume periods
• Resolve routine inquiries and escalate complex calls to Regional Managers, Property Managers, or relevant departments
• Monitor, reply to, and organize main email account messages
• Oversee website chatbot chats and online contact form submissions
• Log and forward inquiries to the correct property or regional office
• Assess client needs and resolve issues within scope of authority
• Track pending requests for timely resolution and follow-up
• Maintain call and inquiry tracking logs
• Assist with document preparation, data entry, and filing
• Provide occasional after-hours or weekend monitoring for urgent emails and calls

• Provide principal secretarial support in an office, usually to one individual and sometimes to subordinate staff
• Maintain a close and responsive relationship to the day-to-day activities of the supervisor and staff
• Perform independently with minimal detailed supervision and guidance
• Perform clerical and secretarial duties requiring knowledge of office routines and organizational programs and procedures
• Manage secure facility operations and visitor access
• Deliver professional front-desk and reception services
• Apply access control procedures and security protocols
• Use common business machines and applicable office software

Access Control Receptionist

• Greet all visitors
• Provide administrative support to facility personnel
• Support business office functions
• Assist with filing
• Manage front entrance access control
• Supervise and observe the lobby
• Provide support for recruiting functions

• Provide general office support through clerical activities and related tasks
• Greet and answer inquiries for the general public, customers, and visitors
• Announce and log visitors
• Process outgoing mail and receive deliveries
• Perform administrative support tasks, including proofreading and typing
• Operate calculators, facsimile machines, computers, and telephone switchboards
• Answer, screen, and route calls and relay messages
• Perform other duties assigned by the manager

• Answer, screen and direct all phone calls in a professional and friendly way
• Meet and greet all visitors in a polished and professional manner
• Manage staff movements in and out of the office
• Provide administrative and clerical support as needed
• Maintain company calendar and manage conference room bookings and meetings
• Organize company in-house lunches and catering
• Order and maintain office supply inventory
• Tidy and maintain reception, conference and break room areas
• Handle and prepare outgoing and incoming mail
• Ship and receive packages
• Process correspondence, letters, forms, reports and various documents
• Maintain various filing systems
• Ensure faxes, such as bids, reach the appropriate personnel
• Organize travel arrangements, including hotels and flights
• Answer emails in Outlook

Receptionist – Temp to Perm

• Greet visitors and direct them to the appropriate personnel or department
• Answer incoming phone calls and direct calls to the appropriate personnel or department
• Manage the reception area to ensure it is clean and organized
• Receive and sort incoming mail and deliveries
• Perform general administrative duties, such as photocopying, scanning, and filing
• Coordinate with other departments to schedule meetings and appointments
• Assist with other duties as assigned by management