Sales Development Rep

• Conduct in-depth qualification of inbound and outbound leads to assess needs, fit, budget, decision process, and timing
• Represent the company’s products and services and explain how solutions meet customer needs and support digital transformation
• Generate leads and build relationships through proactive outreach
• Manage and maintain a pipeline of qualified prospects and engage Business Development Managers for next steps
• Identify best practices and refine lead-generation and qualification strategies
• Use Microsoft CRM, 6Sense, LinkedIn, ZoomInfo, cold calls, and email to generate and qualify sales opportunities
• Prepare for prospect calls through company background research
• Build long-term, trusting relationships with prospects
• Seek new business opportunities and schedule meetings or calls between prospects and Business Development Managers
• Provide weekly, monthly, and quarterly reporting on lead qualification metrics to the direct manager
• Identify prospect engagement trends and share insights with Marketing and Sales
• Provide actionable feedback for campaign improvement
• Enter, update, and maintain accurate CRM information on leads, prospects, and opportunities

Sales Development Representative

• Build early-stage pipeline through effective and creative selling strategies
• Deliver monthly, quarterly and annual team opportunity and revenue targets by producing a high-quality pipeline
• Collaborate on prospecting and opportunity qualification activities
• Engage and generate prospects through multiple mediums and mature prospects into sales opportunities where required
• Understand buyer personas, build trust, articulate customer challenges and propose potential solutions
• Collaborate with Marketing, Regional Managers and Account Executives on demand generation for strategic account lists, events and territory planning
• Build a personal brand as a Kainos ambassador
• Articulate Kainos’ offerings to prospects at a high level
• Present formally to prospects and customers, positioning Kainos as a professional, market-leading supplier

Senior Sales Development Representative

• Qualify and route inbound leads through self-service and inside-sales channels
• Engage prospects through phone calls, emails, and website live chat
• Use internal tools including Slack and Salesforce
• Qualify prospects and book product demonstrations
• Track success through demonstrations booked and completed
• Work within Sitemate’s AI-native, AI-populated Salesforce workflow
• Receive live call coaching from ClaudeMate on framing, objection handling, and next steps
• Learn about the built world, SaaS financial terminology, and relevant industry metrics
• Progress toward Account Executive or sales leadership roles based on performance

Graduate Sales Development Representative

• Qualify and route inbound leads through self-service and inside-sales channels
• Engage prospects through phone calls, emails, and website live chat
• Use internal tools including Slack and Salesforce
• Work with AI-populated Salesforce data and an enriched pipeline
• Use live call coaching from ClaudeMate for framing, objection handling, and next steps
• Book and complete product demonstrations
• Meet monthly performance targets based on demonstrations booked and completed
• Progress toward Account Executive or sales-development leadership roles based on performance
• Collaborate in a fast-moving, transparent, autonomous team environment