Sales Operations Manager

• Run the day-to-day operations of the inside sales team
• Manage schedules, coverage, weekend rotation, and attendance
• Hire and onboard new representatives and get them productive quickly
• Listen to calls and coach representatives on improvements
• Track speed to lead, contact rate, booking rate, and show rate
• Act when sales performance metrics decline
• Handle performance issues and difficult conversations
• Document processes so the team does not depend on one person
• Identify broken processes and initiate improvements
• Shape how the growing team is operated, including coverage, coaching, and onboarding practices
• Work directly with the Head of Operations and Sales Operations lead
• Own the team’s numbers and review them regularly
• Take ownership of the team within the first two weeks

Explore Sales Operations Manager at Wonderly. Review requirements and application details.

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