Scheduler

• Schedule medical appointments by coordinating patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers
• Receive and initiate calls with patients, providers, provider offices and facilities while following scheduling procedures and protocols
• Schedule appointments, tests and procedures using electronic medical record and scheduling software systems
• Identify alternative scheduling solutions while adhering to safety protocols
• Obtain and document patient demographics, insurance information, authorizations, referrals and medical information
• Provide appointment information, pre- and post-test instructions, locations and directions
• Answer questions within guidelines and refer medical questions to appropriate offices
• Set payment expectations and provide estimated payment details where applicable
• Communicate with patients, facilities, providers and clinical colleagues through phone, chat, email, electronic medical record messaging and other digital channels
• Solicit, label, store and manage scanned documents and orders in document imaging software
• Ensure required documents and compliant orders are received before appointments
• Collect pre-payments and verify insurance coverage where applicable
• Service inbound and outbound customer and staff communications for facilities across operating states
• Work with departments and staff to provide accurate managed care information

Healthcare Scheduler, Endocrinology

• Schedule surgical, obstetric, endoscopy, emergency and state procedures, including pre-admission testing and related pre- and post-procedural appointments
• Enter and verify surgical and anesthesia service documentation in Cerner Scheduling systems, the encounter database, schedule book and iQueue software
• Coordinate equipment, implants, supplies, personnel and related appointments with involved departments and provider/surgeon offices
• Validate implant documentation against vendor invoices and surgery charges; research discrepancies
• Determine billable procedures and supplies and enter accurate charges
• Audit SurgiNet and anesthesia records and coordinate corrections to ensure accurate, timely claims processing
• Manage inventory and logging/billing of wound vacs throughout the hospital
• Assign accurate CDMs using clinical documentation, anatomy and physiology knowledge, and medical terminology
• Review records for completeness, accuracy and regulatory compliance
• Prepare management and clinical team reports and provide confidential administrative support
• Gather, revise and enter departmental statistics and other data
• Perform clerical duties including ordering, keyboarding, scanning, filing, photocopying and transcribing
• Coordinate with Surgical Services, Anesthesia, Pathology, Radiology, Nuclear Medicine, Cath Lab, medical clinics and external vendors
• Greet customers, answer and prioritize administrative calls, retrieve computerized information and respond to inquiries
• Maintain department communication boards, communication devices and document control files
• Report safety incidents, attend safety training and comply with applicable regulations, statutes and company policies

Surgical Department Scheduler, Assistant

• Assist with clinic workload and surgery scheduling in a high-volume Neuroscience Institute
• Coordinate case times for elective, urgent, or emergent surgeries and other procedures using a computerized scheduling system
• Verify physician privilege status and maintain confidential records
• Acquire authorization numbers, medical records, History and Physicals, and laboratory results
• Type and print physician orders; schedule and maintain physician block time and releases
• Enter orders, diagnostic test results, patient registration information, and patient charges
• Compile data and prepare statistical reports for management
• Conduct charge management audits and reconcile charge packet information
• Act as receptionist; answer phones, relay messages, greet and direct patients, visitors, physicians, and families
• Liaise among nursing units, physicians, and staff to relay patient data
• Enter facility work orders and supply orders; arrange repairs, equipment pickup, and delivery
• Maintain smooth workflow, set priorities, and handle confidential information with minimal supervision

Surgery Scheduler, Neurosurgery Clinic

• Schedule patient treatments or diagnostic procedures for assigned area
• Complete pre-registration, receive physician orders, verify insurance, and obtain pre-authorizations and pre-certifications
• Answer telephone inquiries related to scheduling
• Schedule patients using computerized scheduling systems and resolve scheduling conflicts
• Document patient reschedules
• Enter patient information and maintain current database records
• Prepare charts and manage files within regulatory requirements
• Compile and report statistical data
• Distribute educational materials to patients and families when necessary
• Respond to questions or refer patients to appropriate clinical staff
• Provide administrative support to the assigned unit
• Interface with physicians, office staff, patients, family members, clinical staff, and co-workers

Scheduler jobs in Arizona

Healthcare Scheduler, Endocrinology

Surgical Department Scheduler, Assistant

Surgery Scheduler, Neurosurgery Clinic

Diagnostics Scheduler