ServiceNow

• Own and manage the end-to-end lifecycle of Configuration Items (CIs) and IT assets within the ServiceNow CMDB.
• Ensure CMDB and asset data accuracy, completeness, consistency, and integrity.
• Collaborate with ServiceNow developers, solution architects, and integration teams to ensure seamless data flow between CMDB, discovery tools, and external systems.
• Monitor, analyze, and report on CMDB health metrics, including completeness, correctness, and compliance.
• Lead remediation efforts where CMDB data gaps are identified.
• Support ServiceNow Discovery, Service Mapping, and integrations for accurate and automated population of CI and asset data.
• Ensure CMDB processes and data support audit, risk, security, and regulatory requirements.
• Support CMDB, Foundation Data, and CSDM initiatives across the organization.

Senior Associate, ServiceNow CMDB Asset Management

• Own and manage the end-to-end lifecycle of Configuration Items (CIs) and IT assets within the ServiceNow CMDB, ensuring data accuracy, completeness, and consistency.
• Collaborate with ServiceNow developers, solution architects, and integration teams to ensure seamless data flow between CMDB, discovery tools, and external systems.
• Monitor, analyze, and report on CMDB health metrics, including completeness, correctness, and compliance, and lead remediation efforts where gaps are identified.
• Support ServiceNow Discovery, Service Mapping, and integrations to ensure accurate and automated population of CI and asset data.
• Ensure CMDB processes and data support audit, risk, security, and regulatory requirements.
• Support CMDB, Foundation Data, and CSDM initiatives while working with architects, developers, platform owners, and service teams across the organization.

ServiceNow CMDB Asset Management Specialist

• Support local Services Engineers on strategic opportunities and customer engagements
• Provide advanced pre-sales and post-sales technical expertise
• Lead workshops, demonstrations, assessments and proof-of-concept activities
• Support large-scale implementations and customer transformation initiatives
• Develop reusable technical assets, methodologies and best practices
• Act as an escalation point for complex technical challenges
• Provide technical leadership and help scale professional services capabilities across the organization

Regional Services Engineer – ServiceNow

• Support local Services Engineers on strategic opportunities and customer engagements
• Provide advanced pre-sales and post-sales technical expertise
• Lead workshops, demonstrations, assessments and proof-of-concept activities
• Support large-scale implementations and customer transformation initiatives
• Develop reusable technical assets, methodologies and best practices
• Act as an escalation point for complex technical challenges
• Provide technical leadership and support the scaling of professional services capabilities across the organization

• Implement new configurations and customizations of the ServiceNow platform.
• Analyze and advise on requests for implementing new ServiceNow functionalities.
• Test and validate proposed changes.
• Write and implement code on the ServiceNow platform.
• Perform application and code reviews to ensure system integrity.
• Manage and maintain the ServiceNow instance, including binaries, configuration, keystores, Tomcat, Java, local backups, and performance tuning, ensuring functionality and security compliance.
• Keep ServiceNow up to date, upgrade it, and apply application patches.
• Manage and maintain MariaDB database files and services used by ServiceNow.
• Analyze and resolve application-related incidents and perform bug fixes.
• Provide recommendations on business requirements and contribute to technical designs.
• Maintain current solution documentation, including technical documentation, SOPs, user manuals, and knowledge base articles.

ServiceNow jobs in Poland

Senior Associate, ServiceNow CMDB Asset Management

ServiceNow CMDB Asset Management Specialist

Regional Services Engineer – ServiceNow

Regional Services Engineer – ServiceNow

ServiceNow Developer