Shipping Coordinator

• Coordinate shipments using common carriers, freight providers, and delivery services
• Obtain freight quotes and estimate shipping costs
• Schedule and coordinate shipment pickups and deliveries
• Assist with scheduling and coordinating local delivery routes
• Track shipments and monitor delivery status
• Communicate with customers regarding shipment schedules, shipment details, delivery status, payment requirements, and shipping-related questions
• Support customer service activities and order-related inquiries
• Assist with order entry, order maintenance, and customer account support
• Provide updates on order status and related customer requests
• Process customer payments related to shipments and orders
• Prepare and process invoices following shipment completion
• Review and approve shipping-related invoices and charges
• Track shipping-related items and maintain associated records
• Maintain accurate shipping, billing, and customer records and documentation
• Assess and resolve shipping and customer concerns according to established procedures
• Complete tasks accurately and in a timely manner while managing multiple shipments, requests, and priorities
• Support timely and accurate order fulfillment and delivery activities
• Partner with customer service, production, shipping, accounting, sales, and other departments
• Follow company policies, procedures, and workplace standards
• Maintain a clean and organized work environment
• Perform other duties as assigned

• Receive and inspect goods and verify items against shipment records
• Gather, verify, and pack items for shipment according to specifications and applicable transportation methods
• Record received and shipped items
• Apply shipping and receiving processes, procedures, and systems
• Communicate with other departments and outside organizations to obtain or provide information
• Determine appropriate courses of action for routine manual work
• Follow Safe Quality Food procedures related to production
• Report potentially unsafe SQF conditions and customer complaints
• Participate in SQF root cause and corrective actions from complaints, audits, validation, and verification activities

Shipping Coordinator III

• Prepare and package outgoing shipments according to work instructions and customer requirements
• Verify and process bills of lading, packing lists, invoices, and purchase orders
• Receive incoming shipments, inspect for damage or discrepancies, and distribute materials appropriately
• Report and resolve shortages, damaged goods, and non-conformance issues
• Use SAP and carrier systems such as UPS and FedEx to manage shipping and receiving transactions
• Ensure shipping and receiving paperwork is complete and accurate
• Unpack and repack specialized materials such as germanium and GASIR
• Maintain organized and properly identified shipping, receiving, and storage areas
• Perform cycle counts and monitor shipping-supply inventory levels
• Ensure shipping and receiving equipment is in good working condition
• Execute assigned supply chain and operations tasks according to standard procedures and safety/quality requirements
• Maintain accurate records, documentation, and transactions
• Support continuous improvement of work procedures and instructions
• Respond to stakeholder requests and support colleagues
• Escalate issues, risks, and deviations to the supervisor and follow through on corrective actions

Shipping and Receiving Coordinator

• Process customer orders in a timely and accurate manner
• Generate related paperwork and information for customer orders, checking special requests and shipping paperwork
• Coordinate special and last-minute shipping requests with the operations department
• Prioritize customer orders according to scheduled pickup time or pier cutoff
• Provide shipping and tracking information
• Respond to customer inquiries concerning receipts, shipments, and inventory counts
• Report customer feedback and signs of dissatisfaction to management
• Oversee order paperwork and maintain corresponding files
• Maintain the DSV Work Instructions Manual
• Answer phone calls and operate office machines and computers
• Enter and verify data regarding customer orders, shipments, receipts, and adjustments
• Ensure the accuracy of receiving and shipping documents
• Gather and maintain shipping and receiving records
• Assist in resolving discrepancies
• Collect inbound freight documentation and route it to the proper record-keeping unit
• Provide backup clerical support and perform other assigned duties

Shipping and Receiving Clerk, Coordinator

• Coordinate inbound materials and outbound shipments
• Coordinate inventory transactions, transportation compliance, and customer fulfillment activities
• Ensure the accuracy, traceability, and timely movement of materials
• Support production, customer service, inventory control, regulatory compliance, and operational performance objectives
• Exercise independent judgment in shipment prioritization, inventory reconciliation, transportation documentation, and issue resolution
• Minimize business risk and maintain customer satisfaction