Strategy

• Own relationships with a portfolio of 15+ key mid-market accounts
• Understand clients’ business goals, priorities, and challenges
• Monitor KPIs, investigate underperformance, and connect advertising results to broader business objectives
• Develop data-backed recommendations and work with channel strategists on campaign optimizations
• Lead weekly or biweekly client meetings and align on next steps
• Guide challenging conversations, address concerns, and explain trade-offs
• Prepare client reports and quarterly business reviews
• Coordinate with internal teams to resolve issues and fulfill client commitments
• Identify opportunities to expand partnerships through additional channels, budget allocation, and testing initiatives
• Build expertise in Quartile’s platform, digital advertising, e-commerce, and retail
• Share recurring client needs and improvement opportunities with Product and Technology teams
• Partner with Implementation during onboarding to support a smooth transition into account management

Explore Customer Strategy Manager at Quartile. Review requirements and application details.

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