Supervisor

• Supervise passenger service agents during check-in, boarding, baggage handling, and arrival processes
• Ensure compliance with airline procedures, TSA regulations, and safety protocols
• Provide on-the-spot coaching and support to agents to ensure service standards are met
• Resolve customer complaints and operational issues in a timely and professional manner
• Coordinate with airline representatives, ramp, and other departments to ensure smooth flight operations
• Monitor staffing levels and adjust assignments based on flight schedules and operational needs
• Complete required reports, incident documentation, and shift logs accurately and on time
• Support training and onboarding of new passenger service agents
• Lead pre-shift briefings and communicate updates, policy changes, and safety alerts
• Promote a positive and productive work environment while modeling excellent customer service and teamwork

Passenger Service Supervisor

• Manage daily scheduling of ROI Specialists at specified client sites.
• Act as liaison between MRO and client management staff.
• Ensure ROI activities comply with client policies, federal and state regulations, and timelines.
• Manage workflow among on-site employees at multiple client sites.
• Adjust work assignments to cover peak periods, leave, and vacancies.
• Provide coverage for backlogs, illness, vacation, or leave of absence.
• Perform quality assurance monitoring of ROI Specialist work performance.
• Conduct productivity and work performance reviews with the Area Manager.
• Monitor performance and provide feedback for ROI Specialists.
• Manage employee schedules and approve bi-weekly payroll, including PTO requests.
• Promote positive customer service with patients, co-workers, and medical center personnel.
• Respond to customer needs positively and efficiently.
• Provide support to the Area Manager as needed.

Area Supervisor, Medical Records, Release of Information

• Manage the daily scheduling of ROI Specialists at specified client sites.
• Act as liaison between MRO and Client Management staff.
• Ensure ROI activities comply with client policies, federal and state regulations, and are completed timely.
• Manage workflow among on-site employees at multiple client sites.
• Adjust work assignments to cover peak periods, leave, and vacancies.
• Provide coverage during backlogs, illness, vacation, or leave of absence.
• Perform quality assurance monitoring of ROI Specialists’ work.
• Conduct productivity and work performance reviews with the Area Manager.
• Monitor performance and provide feedback to ROI Specialists.
• Manage employee schedules and approve bi-weekly payroll, including PTO requests.
• Promote customer service and respond to customer needs positively and efficiently.
• Provide support to the Area Manager as needed.

• Lead by example across safety, people, quality, production, and cost
• Ensure personnel safety, well-being, and compliance with federal, state, and local regulations
• Create a positive workplace environment and ensure equitable treatment of employees
• Communicate with direct reports and provide development and coaching through one-on-ones, performance evaluations, and daily feedback
• Ensure adequate staff coverage for all shifts, including vacations and unplanned absences
• Manage and coordinate training, professional development, and team building
• Maintain and improve product quality
• Monitor daily metrics to ensure production goals are met
• Lead continuous improvement efforts and implement improved, sustainable processes
• Manage manufacturing costs, including consumables, scrap, and direct labor/overtime
• Report down machines and support routine maintenance
• Communicate and present information to senior leadership
• Collaborate with cross-functional teams

Supervisor jobs in Nevada

Passenger Service Supervisor

Area Supervisor, Medical Records, Release of Information

Area Supervisor, Medical Records, Release of Information

Senior Production Supervisor – Lab Products