Supervisor

• Supervise labor management and daily inbound, outbound, product slotting, and customer communication activities
• Plan labor scheduling, space utilization, equipment, and manpower
• Hire, train, assign, supervise, and evaluate warehouse staff
• Conduct staff meetings and review daily and weekly work activities
• Keep senior management and client representatives informed of critical operational issues
• Develop and implement safe, profitable, and policy-compliant operational systems and procedures
• Manage operations to meet productivity, service, quality, KPI, and cost objectives
• Implement and report cost-saving measures
• Provide direction and support to Human Resources
• Assist with hiring, training, professional development, promotions, wage increases, and other HR activities
• Plan daily work schedules using work orders, arrival notices, and customer instructions
• Assign warehouse duties and adjust staffing, equipment, supplies, and warehouse space as needed
• Train new staff and assess trainee progress
• Monitor job quantity and quality, providing guidance and advice
• Assign supervisory duties to experienced team members and monitor progress
• Advise the Manager of daily progress and problems
• Assist in physical operations as needed
• Support team motivation, development, performance reviews, and customer satisfaction
• Support and train team members on corporate and client SOPs

• Oversee one or more production teams in a manufacturing environment to meet internal and external customer requirements
• Review, analyze, and make recommendations regarding safety, continuous improvement, employee performance, quality, expenses, and productivity
• Interpret work orders, staffing, machine capabilities, and assign duties accordingly
• Organize controls and audits to ensure quality products are produced efficiently
• Assist with setting up new parts, training operators, troubleshooting equipment, and department operations
• Drive collaboration and improvements through communication, teamwork, and KPIs
• Support Lean Daily Management tools and 5S initiatives
• Ensure department personnel receive appropriate training and orientation
• Suggest changes to working conditions and equipment to improve efficiency
• Analyze and resolve work problems or assist employees in resolving them
• Develop and implement continuous improvement with employee performance in collaboration with HR
• Partner with HR to enforce policies, procedures, and processes and hold direct reports accountable
• Complete scheduling and execution of off-shift/lights-out production activities
• Serve as production facilitator for all activities in the department or area
• Act as a technical resource and troubleshoot process interruptions
• Establish workmanship expectations for quality and productivity
• Investigate nonconforming processes and take corrective action
• Manage work assignments, performance and quality expectations, production problems, time records, training, and safe working conditions
• Collaborate with Manufacturing Operations to ensure compliance with manufacturing procedures
• Review processes and departmental layout to optimize production costs and shop labor efficiency
• Participate in hiring and develop employee training plans
• Assess employee performance, resolve employee problems, investigate safety and quality incidents, and administer discipline within corporate guidelines
• Arrive 30 minutes before shift start and remain 30 minutes after for shift hand-off

Production Supervisor

• Supervise and maintain a caseload of clients enrolled in Medicaid programs
• Supervise clients’ in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements
• Supervise daily intake and referral processes
• Provide leadership and training to other staff
• Promote cohesiveness in the office
• Supervise day-to-day operations and client advocacy
• Collaborate with stakeholders regarding the delivery of services
• Conduct advanced reporting and oversight activities
• Handle complex service programs and special projects
• Lead, supervise and complete special projects, including large-scale enrollments and transitions
• Market services to referral sources
• Participate in professional development and training activities
• Provide customer service to internal and external clients
• Represent the company at stakeholder meetings, health fairs, and provider fairs
• Supervise deliverables and ensure timely completion of projects
• Train and oversee employees
• Enroll clients and employees in services, web portal, and EVV systems as needed
• Conduct necessary client assessments and home visits, as necessary
• Handle escalated complaints
• Perform other duties as assigned

Service Coordinator, Supervisor

• Supervise and maintain a caseload of clients enrolled in Medicaid programs
• Supervise clients’ in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements
• Supervise daily intake and referral processes to ensure positive business growth and development
• Provide leadership and training to other staff
• Promote cohesiveness in the office
• Supervise day-to-day operations and client advocacy
• Collaborate with stakeholders regarding the delivery of services
• Conduct advanced reporting and oversight activities
• Handle complex service programs and special projects
• Lead, supervise and complete special projects, including large-scale enrollments and transitions
• Market services to referral sources
• Participate in professional development and training activities
• Provide customer service to internal and external clients
• Represent the company at stakeholder meetings, health fairs, and provider fairs
• Supervise deliverables and ensure timely completion of projects
• Train and oversee employees
• Enroll clients and employees in services, web portal, and EVV systems as needed
• Conduct necessary client assessments and home visits, as necessary
• Handle escalated complaints
• Perform other duties as assigned

Service Coordinator Supervisor

• Support HPE's global events, hospitality, and executive engagement portfolio
• Lead planning and execution of complex, high-visibility programs
• Research, define, and pitch customer engagement and premium hosting recommendations
• Monitor global industry trends and B2B engagement strategies
• Direct end-to-end event lifecycle operations, including commercial sell-in, contract negotiations, hotel blocks, food and beverage, ground transportation, registration systems, gifting, uniforms, marketing collateral, signage, and guest itineraries
• Maintain high-touch daily verbal and written client communications
• Produce strategic documents and deliverables for executive presentations
• Draft executive-level internal and external communications
• Optimize utilization and placement of sponsorship assets
• Implement structured project execution workflows, project plans, timelines, and KPIs
• Manage program budgets, track expenditures, and complete final spend reconciliations
• Orchestrate internal subject matter expert resource groups across creative, digital, procurement, finance, logistics, and global operations

Supervisor, Client Delivery

• Supervise the activities of contact center associates within the Service Center division
• Select, train, and manage associate performance, including salary and bonus adjustments, performance appraisals, and promotions
• Plan and monitor workflow of the assigned area
• Audit interactions for low-effort experiences, quality customer service, and compliance within the letter of authority
• Monitor and maintain relationships with third-party vendors to ensure quality of service
• Support company-wide initiatives and change management for current and future products and services
• Handle complaints from agents and monitor customer feedback
• Handle escalated issues from staff
• Ensure day-to-day operations run smoothly while driving performance, consistency, and strong customer experience

Service Center Supervisor

• Manage transportation planning, service level agreements, and key performance indicators
• Supervise transportation planners and oversee day-to-day load planning execution
• Support Essity Healthcare and Personal Care North America manufacturing sites and 3PL locations
• Coordinate Smart Hub resources and workloads
• Lead transport planning and execution to deliver service level agreements
• Advise on transportation planning improvements, lane exclusions, scenario simulations, and optimization projects
• Manage relationships with Customer Service, Site Logistics Teams, RDM, Transportation Manager, and other stakeholders
• Serve as the single point of contact for operational issues and escalate when required
• Create a seamless internal and external customer experience
• Review key reports, identify performance trends, and provide input to RDM and Transportation Manager

Supervisor jobs in Wisconsin