System Administrator

• Own Okta as the identity and access control plane, including SSO, SCIM, group rules, profile mapping, authentication policies, MFA/FastPass, Device Trust, and admin role scoping
• Design and maintain RBAC, access-control matrices, birthright access, time-bound access, automatic revocation, and recurring access reviews
• Govern service and shared accounts and produce audit-ready evidence for SOC 2 and security reviews
• Design, build, and maintain n8n, Okta Workflows, and ticketing-platform automations and integrations
• Automate the employee lifecycle from pre-hire preparation through onboarding, role changes, leaves, and offboarding
• Partner with HR / People Ops on lifecycle data standards, trigger timing, start dates, role changes, leaves, and terminations
• Build self-service access requests with approval routing and automatic provisioning
• Own macOS and Windows MDM, including enrollment, profiles, compliance baselines, patching, app deployment, encryption, and hardware lifecycle
• Maintain Okta Device Trust and harden device-enrollment controls
• Provide frontline support for Medely Help and handle occasional password/MFA resets, break/fix troubleshooting, and remote machine replacement
• Configure ticketing catalogs, forms, routing, categories, SLAs, privacy-aware inbox boundaries, and AI triage
• Maintain the IT knowledge base and internal runbooks in Notion
• Administer Zoom Workplace and Zoom Phone, including SSO/SCIM, licensing, recordings, phone numbers, porting, call queues, IVR, routing, E911, compliance, and lifecycle automation
• Enable and govern AI tools, LLM APIs, MCP connectors, and AI agents with access controls, data boundaries, logging, and human review
• Own Torii for SaaS discovery, shadow-IT triage, application ownership, license reclamation, and renewal/consolidation decisions
• Monitor Okta logs and admin activity, support incident response, administer 1Password, and support security awareness and SOC 2 evidence collection
• Design IT data architecture, sources of truth, synchronization patterns, dashboards, metrics, SaaS audits, renewals, and license reclamation
• Administer Notion teamspaces, permissions, SCIM/SSO, databases, forms, automations, and AI agents
• Deliver provisioning gap reports, production automations, Torii reviews, Zoom audits, self-service access, automated lifecycle workflows, access reviews, device-trust coverage, and trusted IT operational dashboards

Explore IT Systems Administrator at Medely. Review requirements and application details.

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